Harbor Freight Tools Head Pricing Coordinator Reviews | Glassdoor

Harbor Freight Tools Head Pricing Coordinator Reviews

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Head Pricing Coordinator

2.6
StarStarStarStarStar
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Approve of CEO
Harbor Freight Tools CEO Eric Smidt
Eric Smidt
7 Ratings

Employee Reviews

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Pros
  • Company is growing very rapidly so always something new to handle (in 29 reviews)

  • Paid time off if you build up hour (in 64 reviews)

Cons
  • awful hours not a good work life balance (in 32 reviews)

  • Upper management is very negative to employees "below them" (in 52 reviews)

More Pros and Cons

  1. "Great Company"

    StarStarStarStarStar
    Former Employee - Head Pricing Coordinator in Gastonia, NC
    Former Employee - Head Pricing Coordinator in Gastonia, NC
    Recommends

    I worked at Harbor Freight Tools (More than a year)

    Pros

    Flexible hours. Great for students or someone looking for part time hours.

    Cons

    Part time only unless you are management. No room for advancement.

    Harbor Freight Tools Response

    Aug 12, 2017 – Director of Talent Acquisition

    Thank you for your time with Harbor Freight Tools! We are working very hard to be a better place to work and shop and couldn't do it without our AWESOME associates around the country. We are... More


  2. "Pricing Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pricing Coordinator & Assistant Head Cashier in Longview, TX
    Current Employee - Pricing Coordinator & Assistant Head Cashier in Longview, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Harbor Freight Tools (Less than a year)

    Pros

    Work in your own space
    Always moving
    Simple enough position

    Cons

    Awful hours
    Heavy work load
    not every task is straight forward

    Advice to Management

    More communication

    Harbor Freight Tools Response

    Aug 12, 2017 – Director of Talent Acquisition

    Thank you for sharing your feedback, as you may remember Harbor Freight Tools is committed to continuously improving our processes and we will make sure to share your feedback with the appropriate... More

  3. Helpful (3)

    "Worse Retail Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head Pricing Coordinator in Nashville, TN
    Current Employee - Head Pricing Coordinator in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Benefits - If you can call it that.

    Cons

    Grossly underpaid as Head Pricing Coordinator as well as being understaffed. Cooperate goomba's in charge of scheduling deliveries and scheduling recal's, and scheduling price changes do not interact in any way, leaving EVERY ASPECT to be scheduled all at once. Never the same schedule. Required to work 12 hour shifts 4 nights a week, every week, with little to no time off between shifts. Other employees ignore my words and just do as a please when putting product on the sales floor. Not enough staff, HPC and Cashiers have no choice but to work truck deliveries every week. Only 6 Full Time Positions, every cashier only works one day a week. As HPC, no room for advancement. District and Regional Managers have their nose stuck so high in the air they can't be bothered by employees, and cuss and yell at store managers and employees in front of customers.

    Advice to Management

    Better Interdepartmental Conversations. Lower Expectations on low volume stores in order to reduce high turn over rate.

    Harbor Freight Tools Response

    Aug 12, 2017 – Director of Talent Acquisition

    Thank you for sharing your feedback, as you may remember Harbor Freight Tools is committed to continuously improving our processes and we will make sure to share your feedback with the appropriate... More


  4. "Head pricing coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head Pricing Coordinator in Dover, DE
    Current Employee - Head Pricing Coordinator in Dover, DE
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Harbor Freight Tools (More than a year)

    Pros

    Easy job. Laid back management.

    Cons

    not enough pay Or hours for the amount of work you do


  5. Helpful (7)

    "Head Pricing Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head Pricing Coordinator in Covina, CA
    Current Employee - Head Pricing Coordinator in Covina, CA
    Neutral Outlook
    Disapproves of CEO

    I have been working at Harbor Freight Tools (More than 3 years)

    Pros

    Flexible scheduling, Great Co-workers

    Cons

    Not enough hours yet so many things to get done.
    Rude customers who try to talk down to you.
    Some days you're just over worked.
    Inadequately compensated to do what my job title entails, still work truck, and be a main cashier at times.

    Advice to Management

    This company needs to adequately compensate their Head Pricing Coordinators. The planograms that are assigned can be tedious and a pain in the butt. Pricing for the "red tag sale" or "giant liquidation" isn't a sale when you're just simply changing the overlay color, it's a waste of time in my opinion. Start looking at your HPC as members of leadership.


  6. "Alright, not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head Pricing Coordinator
    Current Employee - Head Pricing Coordinator
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Harbor Freight Tools full-time (More than 3 years)

    Pros

    If I find any pros I will gladly tell someone about them, in the meantime none, run away unless you're desperate for work and need a paycheck.

    Cons

    Low wage, raise percentage increases guarantee you never make any money unless you're management for extended period of time. They call "spifs" a way to pad your check but half the ESPs cost as much as a new product. Don't expect too much advancement within this company most managers don't look at seniority, they decide themselves whether you are fit to be part of their "leadership" team.

    Advice to Management

    Pull your heads out of your butts and take the time to realize minimum wage is not something your associates can live on, even if working for you is a second job. Most of your employees could care less about their coworkers positions or responsibilities cause they don't have to do rhem.


  7. Helpful (2)

    "Head Pricing Cordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Head Pricing Coordinator
    Current Employee - Head Pricing Coordinator

    Pros

    Some nice people to work with.

    Cons

    Pay is low for what's expected. Was told I would get a certain amount and didn't get it. Been there almost 3 years and between to raises and a promotion haven't even made a dollar.

    Advice to Management

    Need to look out for Employees better.

  8. Helpful (5)

    "I loved working for this company, but in the end the company plays favorites and doesn't care about their employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head Pricing Coordinator in Panama City, FL
    Current Employee - Head Pricing Coordinator in Panama City, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Harbor Freight Tools full-time (Less than a year)

    Pros

    -Paid time off for part timers and full time.
    -flexible hours
    -closed for thanksgiving and Christmas
    -only 6 blacked out weekends a year

    Cons

    -lack of communication between management and district management
    -angry customers
    -customers blame cashiers for getting what they paid for
    -consistency
    -gossip
    -high turnover rate in employees
    -preach about moving up in the company but rarely happens unless you're a favorite of the District Manager
    -hours get cut randomly even though they keep hiring
    -management asks employee to use PTO to make up for pay roll issues monthly

    Advice to Management

    Store meetings would be helpful. It would allow a whole store to get together and be on the same page. Especially for a new store that can't seem to figure out what is suppose to be done by policy or just because someone says so. When opening a new store make sure that the manager over that store is an internal employee that way they know policies and procedures.


  9. Helpful (2)

    "Some stores better than others"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head Pricing Coordinator
    Current Employee - Head Pricing Coordinator
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    There is potential for flexible schedules for certain positions. If you are scheduled during open store hours there is a possibility to earn commissions.

    Cons

    Horrible pay, management is abusive verbally and mentally. They don't care about employee safety or health (roaches, rats, mold and bars are acceptable by management standards)

    Advice to Management

    Respect your employees and treat them equally and fair and they will be more effective. Take care of the health issues and there will not be as many call outs.


  10. Helpful (1)

    "Give what you get, get what you give"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head Pricing Coordinator
    Current Employee - Head Pricing Coordinator
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Harbor Freight Tools full-time (More than a year)

    Pros

    The paid time off (even for part-time employees) is a nice bonus. Slightly above average hourly wages, and a generous sales commission on extended warranties. The scheduling is generally pretty flexible. With the right staff, the work environment is fun. Serious advancement opportunities for those who apply themselves.

    Cons

    Archaic and antiquated equipment and retail systems. Overly micromanaged. Too heavy of an emphasis on metrics. Little to no customer focus. Hours can become somewhat scarce. Not enough employees due to strict hiring standards.

    Advice to Management

    Ease up a bit on metrics. Have more faith in your retail stores themselves, and give them more autonomy. Allow for a slightly higher payroll budget to better accommodate customer service and store operations.