Harbor Freight Tools Reviews | Glassdoor

Harbor Freight Tools Reviews

Updated June 21, 2017
952 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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Approve of CEO
Harbor Freight Tools CEO Eric Smidt
Eric Smidt
506 Ratings

952 Employee Reviews

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Pros
  • Company is growing very rapidly so always something new to handle (in 29 reviews)

  • Paid time off is available even for part time (in 58 reviews)

Cons
  • awful hours not a good work life balance (in 28 reviews)

  • Sometimes upper management can be indecisive (in 47 reviews)

More Pros and Cons

  1. Helpful (3)

    "A great place to work, for the right people."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Calabasas, CA
    Current Employee - Manager in Calabasas, CA
    Recommends
    Approves of CEO

    Pros

    Great visibility to senior management
    Great collaboration among departments
    Lots of opportunities to challenge, come up with new ideas
    a Lot of growth

    Cons

    Very direct, and straightforward.
    If you don't like being in the spotlight, this ain't the place for you
    If you can't handle lots of change happening very fast don't apply
    You need ot have a high level of urgency to work here

    Advice to Management

    Let people get used to their positions and hit their stride before changing everything
    Give managers a chance to manage, don't micro manage us


  2. Helpful (1)

    "Reasonable work for a friendly company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head Pricing Coordinator in Houston, TX
    Current Employee - Head Pricing Coordinator in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Harbor Freight Tools full-time (Less than a year)

    Pros

    Wonderful management and co-workers to work for. Straight forward working requirements.

    Cons

    The computer softwares are antiquated. Having to work 5am every Monday because of lack of dedicated receiving staff.

    Advice to Management

    The computer systems and software need to be brought into the 21st century within a reasonable amount of time.

  3. "great work place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Supervisor in Brookfield, CT
    Current Employee - Warehouse Supervisor in Brookfield, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harbor Freight Tools full-time (Less than a year)

    Pros

    good hours, great enviorment,good people

    Cons

    i dont have any bad thoughts about my employment to this point.


  4. "Harbor Freight Tools is a GREAT place to work and a GREAT place to shop!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager
    Current Employee - District Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harbor Freight Tools full-time (More than a year)

    Pros

    The Company is owned and run by a visionary leader. The stores are so much nicer than they used to be and it is fun to work here.

    Cons

    Some of the "old timers" are hanging on to the past so tightly that they cant see how much better things are today than they used to be.

    Advice to Management

    Thank you for becoming an employer of choice and being such an awesome place to work.


  5. "Great Company! Hard Work! Fun People"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in Calabasas, CA
    Current Employee - District Manager in Calabasas, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harbor Freight Tools full-time (More than a year)

    Pros

    Salaries are good. Customers LOVE the stores

    Cons

    the technology is not good.


  6. Helpful (1)

    "Tons of growth and they treat you good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Detroit, MI
    Current Employee - Store Manager in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harbor Freight Tools full-time (More than 3 years)

    Pros

    Performance based, if you can perform well you will do well. If you just want to collect a pay check go somewhere else.

    Cons

    Very sales driven - I personally like this, but you may not!

    Advice to Management

    Promote from within more!


  7. Helpful (1)

    "so far so good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in College Station, TX
    Current Employee - Cashier in College Station, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harbor Freight Tools part-time (Less than a year)

    Pros

    great schedule, above average pay

    Cons

    hard to deal with customers sometimes

  8. "So far enjoyed my time working here!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Associate
    Current Employee - Warehouse Associate
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Harbor Freight Tools part-time (Less than a year)

    Pros

    Above average pay. Team oriented. Fun, time flies by. Great hours, flexible scheduling. You're able to attend school while working part time. I really can't think of working anywhere else.

    Cons

    Like in every business customers can be a tad snotty. Higher ups can be very disrespectful, not managers; those appointed over them. There's not much bad I can say about this compony at least not my store. We always get compliments on how helpful and friendly we are.

    Advice to Management

    Treat those appointed under you with respect, encourage employes do strive for success.


  9. Helpful (9)

    "District Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in Los Angeles, CA
    Current Employee - District Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harbor Freight Tools full-time (More than 8 years)

    Pros

    Highly competitive work environment- Rapidly changing work environment with chance to impact change- Great people- Strong Leaders- Good Pay- Great Bonus- The future with this company is bright and this has been one of the most rewarding jobs i have ever had. Although pressure can be high the reward is even higher. Talent pool continuing to improve and company structure has shown stability over last 24 months. Compassionate and caring CEO! Great place to work!

    Cons

    Work Life Balance- Amount of work can get overwhelming at times- Improving rapidly!

    Advice to Management

    Stick to our core priorities and sustain before moving to the next project. A lot of things at once causes confusion and lack of execution


  10. Helpful (9)

    "Growing very fast - a great retailer to be with."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Portland, OR
    Current Employee - Store Manager in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harbor Freight Tools full-time (More than 3 years)

    Pros

    Customers absolutely love us, the loyalty factor is incredible. Management is focused and genuinely concerned with their employees and want to see growth and promotion from within.

    Cons

    The growth is so explosive the infrastructure is struggling to keep up at times. Systems are often slow. Top brass often come across like they have all the answers and we're concerned that our voices aren't always heard.

    Advice to Management

    Keep listening to the field especially when there is concern. A lot of experienced management have been through this before. Seek their advice.


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