Harborstone Credit Union Reviews | Glassdoor

Harborstone Credit Union Reviews

Updated June 12, 2017
8 reviews

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3.7
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Harborstone Credit Union President/CEO Philip Jones
Philip Jones
2 Ratings

Employee Reviews

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  1. "Having your own work family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Tacoma, WA
    Former Employee - Teller in Tacoma, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harborstone Credit Union part-time (Less than a year)

    Pros

    Huge emphasis on bringing the community together, as well as being a community within the organization.

    Cons

    Boring to not have anything to do when it's not busy.

    Harborstone Credit Union Response

    Jul 13, 2017 – HR Administrator/Recruiter

    We really do place a huge amount of value on being a trusted partner and responsible lender within the communities we serve. It is our branch staff that make this magic happen as they are the... More


  2. Helpful (2)

    "Was a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounts Control in Graham, WA
    Former Employee - Accounts Control in Graham, WA
    Recommends
    Neutral Outlook

    I worked at Harborstone Credit Union (More than a year)

    Pros

    Loved working with my co workers

    Cons

    Changed when it merged with Prevail

    Advice to Management

    Treat your employees like you did when Mr Emick was the C/O, all the employees were treated with respect and they had a mindset that the member was the most important thing.

    Harborstone Credit Union Response

    Feb 11, 2016 – HR Administrator/Recruiter

    This is great feedback and one of the best parts of being a member owned co-operative. We are here for the membership and need to continually refine our processes to stay competitive with the... More

  3. Helpful (3)

    "Extremely satisfying in a very family oriented atmosphere."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tacoma, WA
    Current Employee - Anonymous Employee in Tacoma, WA
    Recommends

    Pros

    Training is first class. Competitive entry-level compensation.

    Cons

    Systems cobbled together. Technology behind the power curve.

    Harborstone Credit Union Response

    Aug 20, 2014 – HR Administrator/Recruiter

    Due to the ever changing landscape of the electronic world, we have invested a large amount of resources into upgrading products and services for both the membership and the employees. Thanks to... More


  4. "FSR 1"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    These are the upsides to working at this credit union there are a lot of options on which that these items can show some improvements

    Cons

    I feel like there are a few opportunis that need to be addressed with in this company and with teh positions within the company that need to be looked into further


  5. "Pay is terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The people you work with can be awesome

    Cons

    Change things all the time. They do not understand that there is a huge cost of living difference between the branches in the south and the branches in the north and thus will not adjust pay accordingly. Speaking of pay, over a year here and still every time I ask about a raise it gets put off for some asinine reason, they also don't believe in cost of living raises. They don't appreciate the work their employees put in.

    Advice to Management

    Maybe give your employees the raises they were promised after six months to a year and you will actually retain employees that show a genuine want to perform well for the job.


  6. "Former Financial Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Financial Service Representative
    Former Employee - Former Financial Service Representative
    Doesn't Recommend
    Neutral Outlook

    I worked at Harborstone Credit Union (More than a year)

    Pros

    Members were great. Benefits as a Prevail employee were great before merger with Harborstone. Co-workers were friendly and people you would want to spend time with outside of work. Discounts on loans.

    Cons

    Premiums for health insurance for your family are way out of proportion. Left because it was going to over $1100 a month for a family. Senior management is out of touch with regular employees. Pay was lacking.

    Advice to Management

    Check in with reality about how unaffordable the medical plans you offer are. You are losing or lost great talent to the greed of filling your pockets.

    Harborstone Credit Union Response

    Feb 11, 2016 – HR Administrator/Recruiter

    Not that it helps very much on the out of pocket expenses each month when the stated amount in CONS is $1100 dollars. But, did you know that our current plan connected to that dollar amount only... More


  7. Helpful (1)

    "A great Credit Union that takes care of it's members AND employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Representative
    Current Employee - Financial Services Representative
    Recommends
    Positive Outlook

    Pros

    Being a smaller credit union (19 branches) you get to know some of the board members and executives, no matter how far down the ladder you are.

    An inclusive environment where you get plenty of chances to succeed.

    Not very strenuous sales goals compared to banks.

    Cons

    The downside of being a smaller credit union is that the systems are pretty outdated. The credit union is working hard on bringing us into the 21st century though.

    Advice to Management

    Keep investing in future technologies. We don't want to fall very far behind.

    Harborstone Credit Union Response

    Feb 11, 2016 – HR Administrator/Recruiter

    I agree - being able to interact with officers, board and traditional members is an exciting part of our organization. We are continually investing in technologies while maintaining a watchful... More

  8. "Outdated Technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    Pros

    Nice Pay
    Good Hours
    Most employees are nice

    Cons

    Outdated technology
    Managers are stretched too thin between multiple branches
    Members/Customers are rude

    Advice to Management

    Hire more managers!

    Harborstone Credit Union Response

    Aug 20, 2014 – HR Administrator/Recruiter

    We are always looking both internally and externally at the market to keep our salaries and benefits competetive with the local area. We have been adding technology and employees to help enhance... More