Updated May 31, 2023
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Technical Account Manager
Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?
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Top Review Highlights by Sentiment
- "The people, once you get to know them, are nice and most are willing to help you." (in 3 reviews)
- "Harsh management." (in 6 reviews)
- "also if you are a temp expect 90 working days before you get hired and another 3 months before you receive any benefits." (in 5 reviews)
- "Training is complete crap." (in 3 reviews)
- Former Employee★★★★★
GreatJun 21, 2021 - Senior Account Executive in Raleigh, NCRecommendCEO ApprovalBusiness Outlook
Benefits, pay, not micromanaged, work space, work environment
Organization, communication, HR, Management, social gatherings
- Current Employee, more than 1 year★★★★★
Call center ticket millMay 31, 2023 - Anonymous EmployeeRecommendCEO ApprovalBusiness Outlook
Very easy job, low expectations from superiors
Stressful, low-paying, high turnover, indifferent management
- Current Employee, more than 10 years★★★★★
It is excellent working for yourselfMay 11, 2021 - Anonymous Employee in McKinney, TXRecommendCEO ApprovalBusiness Outlook
The job has flexible hours
There are not any benefits.Continue reading
- Current Employee, more than 1 year★★★★★
They are growing.Dec 1, 2020 - Tech Support in Trenton, NJRecommendCEO ApprovalBusiness Outlook
Management recognizes and awards their hard-working employees.
We often get busy. overtime is inevitableContinue reading
- Current Employee, less than 1 year★★★★★
Be on your P's and Q'sJan 6, 2013 - Customer Service Representative Tier I in Allentown, PARecommendCEO ApprovalBusiness Outlook
good salary, good benefits, good people, everyone is very helpful. there is room for advancement. definitely a company you would want to have a career with.
if you are not interested in the job and others notice it, you can say goodbye. you need to be on top of your work and keep up with your responsibilities. if you are not able to perform your duties and perform them well you are not going to make it. also if you are a temp expect 90 working days before you get hired and another 3 months before you receive any benefits.Continue reading
- Former Employee, more than 1 year★★★★★
Financial AnalystJun 10, 2017 - Financial Analyst in Allentown, PARecommendCEO ApprovalBusiness Outlook
Jared Isaacaman, founder and CEO, is by far the classiest person that I met in my life(I am talking about people that have that kind of power and wealth as Jared Isaacamn). He build his companies by having great vision and by working hard. I enjoined more to work for him than than for CEOs who earn their wealth by risking somebody else money(managers in Financial Services industry).
Since company groove so fast, sometimes it can be challenging to recognize which department is in charged of specific task.Continue reading
- Current Employee★★★★★
Great companyOct 18, 2017 - Anonymous EmployeeRecommendCEO ApprovalBusiness Outlook
Harbortouch offers a start-up type environment where you can make a direct impact on the company, but with the benefits of a larger organization. I have been with the company almost 10 years and have watched it grow from about 150 employees to over 550. As a six-time Inc. 500/5000 company, there has been rapid growth throughout the company's entire history and that makes it a very exciting place to work with a lot of advancement opportunities. The CEO founded the company when he was 16 and inspires loyalty to the company through a family-like company culture, as can be seen in the fact that most of the management team and much of the overall staff has been with the company for many years. Overall, this is a great place to work and build a long-term career.
No company is perfect, but there really isn't much negative that can be said about working at Harbortouch.
- Former Employee, more than 3 years★★★★★
No real complaintsJun 8, 2017 - Technical Support in Allentown, PARecommendCEO ApprovalBusiness Outlook
Its a real company. Lots of people (several hundred), nice office, nice lounge with video games. Its busy so the day goes by really fast. I did technical support. Lots of overtime if you want it. I don't know what that other review was about saying there is issue with paychecks. Its automated, I think they use ADP. Its a really big company, so I am guessing that was someones individual problem.
Unless you get selected for management or promotion, there is not a lot of ability to do new things. I was in technical support. No issue with the job, I just had no where to move up to.Continue reading
- Current Employee, more than 5 years★★★★★
Harbortouch is Doing it Right.May 5, 2016 - Quality Control Manager in Allentown, PARecommendCEO ApprovalBusiness Outlook
Harbortouch is a company like no other. Built by the CEO from the ground up, he has never lost the vision of where he wants the company to go. Employees are treated like family and the atmosphere is lively with a sense of camaraderie. There are great benefits with plenty of room for advancement. This is the first company that I have worked for that gives their employees a voice and actually listens to them.
While Harbortouch as a relaxed dress code it does not allow hoodies or flip flops. :(Continue reading
- Former Employee, less than 1 year★★★★★
Not a Good CompanyMar 7, 2015 - Tech in Allentown, PARecommendCEO ApprovalBusiness Outlook
Its a great company to work for until they realize your not in the click.
If your not part of the click or in a certain group you wont be there long. Also there is partially discrimination if your Caucasian. Also not only that but besides having to be in a click there's so much favoritism even if you do a good job it doesn't matter. Also if you don't but lunch or give sodas to the supervisors your also considered an outcast. Also there is so much fraternization it;s not funny. For example regular employees hanging out and supervisors and managers houses. As well as going to the gym and doing other activities and also snitches and liars. Do one thing wrong and some one will snitch and then take off the next day so they so they don't get confronted. Also they try to make you look unstable if you try to communicate with them about what happen and try to report them or talk to someone higher.Continue reading
Harbortouch Reviews FAQs
Harbortouch has an overall rating of 3.4 out of 5, based on over 55 reviews left anonymously by employees. 68% of employees would recommend working at Harbortouch to a friend and 68% have a positive outlook for the business. This rating has been stable over the past 12 months.
68% of Harbortouch employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Harbortouch 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Harbortouch to be coworkers, career development, benefits and the cons to be senior leadership, compensation, management.