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Harbortouch

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Harbortouch

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Harbortouch Reviews

Updated May 31, 2023

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Found 54 of over 55 reviews
3.4
68% Recommend to a Friend
90% Approve of CEO

Found 54 of over 55 reviews

3.4
68%
Recommend to a Friend
90%
Approve of CEO
Harbortouch CEO Jared Isaacman (no image)
Jared Isaacman
39 Ratings

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Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Former Employee

    Great

    Jun 21, 2021 - Senior Account Executive in Raleigh, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits, pay, not micromanaged, work space, work environment

    Cons

    Organization, communication, HR, Management, social gatherings

    Be the first to find this review helpful
  2. 1.0
    Current Employee, more than 1 year

    Call center ticket mill

    May 31, 2023 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very easy job, low expectations from superiors

    Cons

    Stressful, low-paying, high turnover, indifferent management

    Be the first to find this review helpful
  3. Join the Harbortouch team
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  4. 5.0
    Current Employee, more than 10 years

    It is excellent working for yourself

    May 11, 2021 - Anonymous Employee in McKinney, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The job has flexible hours

    Cons

    There are not any benefits.

    Continue reading
    Be the first to find this review helpful
  5. 5.0
    Current Employee, more than 1 year

    They are growing.

    Dec 1, 2020 - Tech Support in Trenton, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Management recognizes and awards their hard-working employees.

    Cons

    We often get busy. overtime is inevitable

    Continue reading
    Be the first to find this review helpful
  6. 4.0
    Current Employee, less than 1 year

    Be on your P's and Q's

    Jan 6, 2013 - Customer Service Representative Tier I in Allentown, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good salary, good benefits, good people, everyone is very helpful. there is room for advancement. definitely a company you would want to have a career with.

    Cons

    if you are not interested in the job and others notice it, you can say goodbye. you need to be on top of your work and keep up with your responsibilities. if you are not able to perform your duties and perform them well you are not going to make it. also if you are a temp expect 90 working days before you get hired and another 3 months before you receive any benefits.

    Continue reading
    9 people found this review helpful
  7. 4.0
    Former Employee, more than 1 year

    Financial Analyst

    Jun 10, 2017 - Financial Analyst in Allentown, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Jared Isaacaman, founder and CEO, is by far the classiest person that I met in my life(I am talking about people that have that kind of power and wealth as Jared Isaacamn). He build his companies by having great vision and by working hard. I enjoined more to work for him than than for CEOs who earn their wealth by risking somebody else money(managers in Financial Services industry).

    Cons

    Since company groove so fast, sometimes it can be challenging to recognize which department is in charged of specific task.

    Continue reading
    Be the first to find this review helpful
  8. 5.0
    Current Employee

    Great company

    Oct 18, 2017 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Harbortouch offers a start-up type environment where you can make a direct impact on the company, but with the benefits of a larger organization. I have been with the company almost 10 years and have watched it grow from about 150 employees to over 550. As a six-time Inc. 500/5000 company, there has been rapid growth throughout the company's entire history and that makes it a very exciting place to work with a lot of advancement opportunities. The CEO founded the company when he was 16 and inspires loyalty to the company through a family-like company culture, as can be seen in the fact that most of the management team and much of the overall staff has been with the company for many years. Overall, this is a great place to work and build a long-term career.

    Cons

    No company is perfect, but there really isn't much negative that can be said about working at Harbortouch.

    Be the first to find this review helpful
  9. 4.0
    Former Employee, more than 3 years

    No real complaints

    Jun 8, 2017 - Technical Support in Allentown, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Its a real company. Lots of people (several hundred), nice office, nice lounge with video games. Its busy so the day goes by really fast. I did technical support. Lots of overtime if you want it. I don't know what that other review was about saying there is issue with paychecks. Its automated, I think they use ADP. Its a really big company, so I am guessing that was someones individual problem.

    Cons

    Unless you get selected for management or promotion, there is not a lot of ability to do new things. I was in technical support. No issue with the job, I just had no where to move up to.

    Continue reading
    2 people found this review helpful
  10. 5.0
    Current Employee, more than 5 years

    Harbortouch is Doing it Right.

    May 5, 2016 - Quality Control Manager in Allentown, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Harbortouch is a company like no other. Built by the CEO from the ground up, he has never lost the vision of where he wants the company to go. Employees are treated like family and the atmosphere is lively with a sense of camaraderie. There are great benefits with plenty of room for advancement. This is the first company that I have worked for that gives their employees a voice and actually listens to them.

    Cons

    While Harbortouch as a relaxed dress code it does not allow hoodies or flip flops. :(

    Continue reading
    Be the first to find this review helpful
  11. 1.0
    Former Employee, less than 1 year

    Not a Good Company

    Mar 7, 2015 - Tech in Allentown, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Its a great company to work for until they realize your not in the click.

    Cons

    If your not part of the click or in a certain group you wont be there long. Also there is partially discrimination if your Caucasian. Also not only that but besides having to be in a click there's so much favoritism even if you do a good job it doesn't matter. Also if you don't but lunch or give sodas to the supervisors your also considered an outcast. Also there is so much fraternization it;s not funny. For example regular employees hanging out and supervisors and managers houses. As well as going to the gym and doing other activities and also snitches and liars. Do one thing wrong and some one will snitch and then take off the next day so they so they don't get confronted. Also they try to make you look unstable if you try to communicate with them about what happen and try to report them or talk to someone higher.

    Continue reading
    5 people found this review helpful
Viewing 1 - 10 of 54 Reviews
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Harbortouch Reviews FAQs

Harbortouch has an overall rating of 3.4 out of 5, based on over 55 reviews left anonymously by employees. 68% of employees would recommend working at Harbortouch to a friend and 68% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, Harbortouch employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Harbortouch. This rating has been stable over the past 12 months.

68% of Harbortouch employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Harbortouch 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Harbortouch to be coworkers, career development, benefits and the cons to be senior leadership, compensation, management.

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Harbortouch photo of: Employee breakroom with flatscreen TV's, PS4's, iPads and pinball
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Glassdoor has 55 Harbortouch reviews submitted anonymously by Harbortouch employees. Read employee reviews and ratings on Glassdoor to decide if Harbortouch is right for you.