Hargreaves Lansdown Reviews | Glassdoor

Hargreaves Lansdown Reviews

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Found 75 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
83%
Recommend to a Friend
91%
Approve of CEO
Christopher Hill
30 Ratings
Pros
Cons
  • "A joke of a pension contribution for a company that stresses the importance of pensions(in 7 reviews)

  • "Senior management think they are above everyone else, lack of decent career opportunities, basically just a call hotline for pensions(in 6 reviews)

More Pros and Cons
  1. "Exciting changes"

    StarStarStarStarStar
      Current Employee - Anonymous Employee in Bristol, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Hargreaves Lansdown full-time for more than 20 years

      Pros

      The culture of HL has completely changed since around 2017/18, valuing diversity and embedding values across the company.

      Cons

      Still a lot to be done modernising the old ways of doing things but they're getting there!

      Advice to Management

      Keep progressing in the direction we're heading!

      Hargreaves Lansdown2019-05-15

      Hargreaves Lansdown Response

      May 16, 2019HR Business Partner

      It’s great to hear you feel that HL has undergone some exciting changes – thank you so much for your feedback. It’s very encouraging that after being with us for over 10 years, you still feel incredibly positive about the business. Since the launch of our values in 2017, we have ...

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    • "Amazing place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Investment Helpdesk Consultant in Bristol, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Hargreaves Lansdown part-time for more than a year

      Pros

      The company has fantastic values which really do create a great working environment- everyone is driven to do their best.

      Cons

      Hard to think of one.

      Advice to Management

      Keep up the great working environment- if it ain’t broke...

      Hargreaves Lansdown2019-05-09

      Hargreaves Lansdown Response

      May 16, 2019HR Business Partner

      Thank you for leaving us such a positive review of your time at HL so far. It’s fantastic to hear that you feel our values have created a great working environment – we are committed to ensuring that everyone who joins us reflects our values, and helps us to deliver the best possible ...

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    • "Great employer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Bristol, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Hargreaves Lansdown full-time for more than 2 years

      Pros

      Team work and working environment

      Cons

      Some processes take longer than possibly needed

      Hargreaves Lansdown2019-05-08

      Hargreaves Lansdown Response

      May 16, 2019HR Business Partner

      Thank you for considering us a great employer! We have put a lot of time into ensuring we have a working environment that is inclusive and collaborative for all of our teams. We do understand that some of our processes could be a bit more efficient, and we have a number of ...

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    • "Great company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Bristol, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Hargreaves Lansdown full-time

      Pros

      Excellent, supportive and understanding colleagues and managers. Fantastic team spirit. Encouraged to be innovative and put your ideas forward. Community events and fundraising initiatives. Investment into employees, training and exams encouraged.

      Cons

      Takes a while to get IT changes made, and slower investment into new IT - although this is coming!

      Hargreaves Lansdown2019-04-30

      Hargreaves Lansdown Response

      May 3, 2019HR Business Partner

      Thank you so much for sharing your experience so far at HL. It’s great to hear so many positive comments, particularly around our programme of community work and fundraising activities – this is an area we’ve focused on a lot recently, to be a force for good in the local area. I understand ...

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    • "Good place to work - big company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Hargreaves Lansdown full-time

      Pros

      Good benefits, staff well looked after, well run profitable company.

      Cons

      Big IT department, hard to stand out or make a difference. Too much red tape. Too many things set in stone and staff suggestions ignored. Some less competent middle managers in the Test department.

      Advice to Management

      Listen to staff suggestions more.

      Hargreaves Lansdown2019-04-27

      Hargreaves Lansdown Response

      May 3, 2019HR Business Partner

      We really appreciate you taking the time to tell us about your time at HL. Over the past couple of years we’ve worked hard to provide better support for our staff, including wellbeing initiatives and more opportunities to get involved in the local community. We completely take on ...

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    • "HL"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Junior Test Analyst in Bristol, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Hargreaves Lansdown full-time for more than 2 years

      Pros

      - Easy to move around company. - Lots of socials. - Really easy to get help. - Nice group of people working here.

      Cons

      - Heating and air conditioning could be improved.

      Advice to Management

      n/a

      Hargreaves Lansdown2019-04-01

      Hargreaves Lansdown Response

      April 3, 2019HR Business Partner

      Thank you for your review of your time so far at HL. It’s great to hear that you enjoy working for us, and that you feel there are good opportunities for development and progression within the business. We completely understand the comments about our heating and air conditioning ...

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    • "HL"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Approves of CEO

      I worked at Hargreaves Lansdown full-time for more than 4 years

      Pros

      FTSE plc but still retains many people from its smaller days, so typically had a very friendly atmosphere

      Cons

      Lack of career development (for me personally) depending on your specialism - lots of internal moves generally available though

      Hargreaves Lansdown2019-03-23

      Hargreaves Lansdown Response

      April 16, 2019HR Business Partner

      Thank you for sharing your thoughts on the time you spent with us. It’s very encouraging to hear that overall you had an enjoyable experience at HL - we have worked hard to ensure we have an open and friendly working environment. It’s also good to know that you felt there were internal ...

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    • Helpful (1)

      "Terrible Employer STAY AWAY especially if BME"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Helpdesk in Bristol, England
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Hargreaves Lansdown part-time for more than a year

      Pros

      - Coffee Machine - Nice office

      Cons

      - Terrible place to work. Promised as a career route, simply a job in a call centre wearing a suit. - The MOST unorganised structure and management I have ever come across. - Workplace discrimination / racism rife (plenty of evidence / examples). - Letting employees go yet citing no need for them any longer yet hiring for the same role. - No career progression, apart from going from a junior call centre operative...

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      Advice to Management

      - Learn to manage your staff. Encourage management to actually talk to their staff. Make things easier. "Do it easier"?!?! - Learn not to encourage indirect discrimination / casual racism - Be clear - Actually put effort into staff rather than sitting their making them churn call after call whilst simultaneously claiming they have a career in finance when in reality, they are taking phone calls. Job should be advertised...

      Show More
      Hargreaves Lansdown2019-04-23

      Hargreaves Lansdown Response

      May 16, 2019HR Business Partner

      Thank you for taking the time to tell us how you felt about your time at HL. We’re incredibly disappointed to hear some of the points you’ve mentioned, as we are completely unaware of any of these issues. Clearly we take accusations of racism extremely seriously and this will ...

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    • Helpful (4)

      "A great place to work, and still getting better"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Bristol, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Hargreaves Lansdown part-time for more than 2 years

      Pros

      - Business has and still is performing very well, which is a nice environment to work in day-to-day – good news is shared very frequently -Lots of communication from different areas/teams, including a monthly update from the CEO - Huge focus on client service and doing the right thing - Lots of positive changes to the culture of the business – agile teams, flexible working, better benefits, more open about the future...

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      Cons

      - Still a little behind in terms of innovative technology, however this is slowly creeping into certain areas - A little frantic around busy times of the year – better and earlier planning is definitely needed

      Advice to Management

      Keep doing what you’re doing – overall HL is a great place to work, and the progress in terms of transparency, diversity and a creating a happy workforce is clear to see.

      Hargreaves Lansdown2019-02-25

      Hargreaves Lansdown Response

      March 11, 2019HR Business Partner

      Thank you for taking the time to leave your feedback, and for considering Hargreaves Lansdown (HL) a ‘5 star’ place to work. We have been working incredibly hard to ensure our employees are well looked-after, and it is encouraging that you feel we have a happy workforce. We appreciate ...

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    • "Worst employer I have ever worked for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Hargreaves Lansdown

      Pros

      None that I can think of

      Cons

      Brought in to build the L&D Dept and to transform it digitally. 2 months in and out of the blue told wasn't needed anymore. Where was the due diligence on building my role to start with..... Shocking treatment

      Advice to Management

      Do due diligence when you decide to bring someone in.... Don't discard them when you find out you have got it wrong.

      Hargreaves Lansdown2019-03-03

      Hargreaves Lansdown Response

      March 13, 2019HR Business Partner

      Thank you for sharing your thoughts with us. We value all types of feedback, and it is disappointing that you feel that your two months with HL a few years ago wasn’t a positive experience. You’re absolutely right to say that in 2016 we hadn’t yet built our L&D function, at ...

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    Found 75 reviews