Harland Clarke Reviews | Glassdoor

Harland Clarke Reviews

Updated May 25, 2017
225 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Harland Clarke President and CEO Chuck Dawson
Chuck Dawson
116 Ratings

225 Employee Reviews

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Pros
Cons
  • No Technology advancement and poor Work life balance (in 6 reviews)

  • Upper management walks around like they have no clue there's a problem when we all know they know (in 9 reviews)

More Pros and Cons

  1. "Don't do it."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative II in San Antonio, TX
    Former Employee - Customer Service Representative II in San Antonio, TX
    Negative Outlook
    No opinion of CEO

    I worked at Harland Clarke full-time (More than 8 years)

    Pros

    The people are the only reason to work at this company. The friendships and relationships I have sustained here will last a lifetime.

    Cons

    The opportunity for upward mobility and advancement is very small here. There is fervent favoritism at all levels of management. Opportunity is constantly given to those that are less knowledge, less educated, and close to those in charge of the hiring process

    Advice to Management

    Appreciate the employees that are willing to go the extra mile for you. Those that are constantly promoted are lazy, unwilling to work, do not work well with others, and less knowledgeable


  2. "Customer Care Specialist"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Harland Clarke full-time

    Pros

    pay was good but not enough. some people were nice

    Cons

    training was not up to speed..Some people in training were not very friendly

    Advice to Management

    Give someone a chance

  3. Helpful (1)

    "Great place to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Press Operator in San Antonio, TX
    Former Employee - Press Operator in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harland Clarke full-time (More than 10 years)

    Pros

    We had great management and supervisors.

    Cons

    To bad Base plan closed


  4. Helpful (1)

    "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Salt Lake City, UT
    Current Employee - Customer Service Representative in Salt Lake City, UT
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Harland Clarke full-time (More than a year)

    Pros

    HC is all about what I can do for the customer. They are all about positive attitude. They do not push the stats you need to meet as hard as some companies.

    Cons

    It's hard to take time off. They hardly work with you to get the time you need off. If you work nights, you are pretty much at the bottom of the stack. The workforce department(scheduling) won't do much to push through time unless a manager talks to them. They are all about what can we do for HC not what HC can do for you.

    Advice to Management

    Actually have a open door policy. Be open to listen to situations and see what can be done to fix the problems.


  5. "MAP/Nestle Dreyer's Ice Cream"

    Star Star Star Star Star
    Current Employee - Project Administrative Assistant in Laurel, MD
    Current Employee - Project Administrative Assistant in Laurel, MD

    I have been working at Harland Clarke full-time (Less than a year)

    Pros

    Good work environment. Good hours. Great staff

    Cons

    No cons at this time


  6. "Overall it was a great experience!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Harland Clarke full-time

    Pros

    Great people to work with. Provides training and encourages process improvement. Vacation time increases based on years of service, huge plus!

    Cons

    Health Insurance very expensive. Takes advantage of the work alcoholic, to few do all the work. Work Life balance varies based on your Manager.


  7. "Lots of Changes Right Now"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Harland Clarke full-time

    Pros

    The company has good benefits and good salaries

    Cons

    Lots of pressure and tons of work, with limited workforce

    Advice to Management

    recognize that you are burning people out

  8. "Client Support Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Support Specialist in Lisle, IL
    Former Employee - Client Support Specialist in Lisle, IL
    Negative Outlook
    Disapproves of CEO

    I worked at Harland Clarke full-time (More than a year)

    Pros

    Cafeteria
    401K Match up to 5%
    Dress as you may
    Vacation days and sick days rolled into one - as new employee you start with 15.

    Cons

    The clients you get aren't very by good, especially since most banks get marketing services for free - which makes the products less valuable.

    Backstabbing employees throw you under the bus.

    Hire and promote women mainly.

    Terrible management which does not know processes or people.

    No work from home policy.

    Hires inexperienced talent, most of which are not professional at all.

    Advice to Management

    Should have kept your smart employees and built teams around them.


  9. "Not how it is portrayed by leadership."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operator in Jeffersonville, IN
    Current Employee - Operator in Jeffersonville, IN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Harland Clarke full-time (More than 8 years)

    Pros

    Good pay and decent benefits overall.

    Cons

    Rude management. You feel more like a number to them rather than a valued employee

    Advice to Management

    Listen to your employees.


  10. "Average place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Harland Clarke full-time (More than a year)

    Pros

    If you had a great manager, it was a great place to work.

    Cons

    Low morale when i left they were doing layoffs. No place for advancement.


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