Harlem Globetrotters Reviews | Glassdoor

Harlem Globetrotters Reviews

11 reviews

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3.3
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Kurt M. Schneider
5 Ratings

11 Employee Reviews

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  1. "Great Internship to further knowledge"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Intern in Phoenix, AZ
    Current Employee - Marketing Intern in Phoenix, AZ
    Recommends
    No opinion of CEO

    Pros

    laid back environment, easy to work with.

    Cons

    There needs to be more work for the interns so they are not sitting around all the time.

    Advice to Management

    Make sure to talk to your interns and educate them as much as possible, event the VPs should get to know the interns instead of blow them off.


  2. "Marketing Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Director in Phoenix, AZ
    Former Employee - Marketing Director in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harlem Globetrotters (More than 5 years)

    Pros

    Autonomy, great experience, travel, well-known brand, good resume builder. Co-workers were great for the most part, some of the old-guard had issues getting along with one another but most have moved on and the culture is strong.

    Cons

    In-season work days are very long, stress, too much work to keep up with at times. Some people get to work from home and others do not, which can create some internal griping.

    Advice to Management

    Provide more opportunity for growth. The bonus package for Marketing Directors/Promoters is very difficult to reach, it's a huge carrot but if you don't get it each year there is massive disappointment due to all the work that went into the season-long grind. Create a tiered bonus package that is more attainable.

  3. "Good entry level experience, no long term growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Group Sales Representative in Phoenix, AZ
    Former Employee - Group Sales Representative in Phoenix, AZ
    Recommends
    Neutral Outlook

    I worked at Harlem Globetrotters full-time (More than a year)

    Pros

    -Very good work environment, very relaxed atmosphere, no micromanaging
    -People are very friendly and fun to work with which includes senior management
    - Paychecks from January-April are very nice.
    - Get some good useful sales experience

    Cons

    -Pay is terrible during the off-season (May-December)
    - Very repetitive job, pretty much the same thing every day getting discounts out and taking ticket orders over the phone.
    - No hope to grow within company, they rarely promote anyone in sales and don't give raises year to year
    -Company won't pay for parking, don't match 401k, and offer very limited benefits

    Advice to Management

    Try to develop the sales program more where the top performers have an opportunity to grow and make more money.
    The first year sales people should not make the same salary as someone who has been there 2-3 years.


  4. "A Legendary Brand"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Harlem Globetrotters full-time (More than a year)

    Pros

    Working for a truly exciting product that needs to survive in this world which provides so much passion and energy into your work. It's reviving to know your working towards bringing positivity, values and family time into the world at this day and age.

    Cons

    It can be a tad difficult to change practices, since things have been running for 88 years. Takes a lot of patience and lucid communication to put into motion a new idea, which can be a little difficult.

    Advice to Management

    Focus on bringing the "team" foundation cores of the company to the corporate level i.e. departments working together to encourage efficiency and best practices and eliminate overlap efforts


  5. "Not for everyone but cool if you can handle it!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Director in Phoenix, AZ
    Current Employee - Marketing Director in Phoenix, AZ
    Recommends
    No opinion of CEO

    Pros

    The job is what you make of it -- you are basically an independent contractor. The product is well-known and well-received, has few direct competitors and if you enjoy constant change, juggling a lot of detail and being able to work at top speed, it's a great gig.

    Cons

    Management has changed substantially but at the time I worked with them, there was little communication from the top down and evaluation of results marketing results was simplistically tied to net projection delivered rather than any metric the marketing director directly controls.

    Advice to Management

    Again, management has changed since I left, but the focus on the Marketing Directors as being solely responsible for ticket sales is mis-guided since the job is primarily buying advertising and negotiating promotions. Some fantastic campaigns don't pan out in sales for other reasons and some dreadful campaigns hit the jackpot.


  6. "The Ambassadors of Goodwill"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great people, great culture, amazing ambassadorial work, fun workplace.

    Cons

    No cons in my mind.


  7. "Fun place to work for"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great team environment. It was really fun getting to know the players.

    Cons

    Could have used more marketing dollars.

  8. "Great product, terrible marketing management."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Director
    Former Employee - Marketing Director
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Harlem Globetrotters full-time (More than a year)

    Pros

    No doubt it's really fun to work with the players and this product (everyone knows them!). All of the field Marketing Directors are great and really supportive of each other. The office people in Phoenix are solid but overworked. Group sales, press and ticketing people do a great job and are good to work with.

    Cons

    Management is terrible. Very immature and unprofessional (it wasn't unusual to get an email response that would simply be "wtf?") The workload and amount of reporting is ridiculous during the season.

    The focus is only on GRPs when placing media without any creative thought to the actual market. Many opportunities lost.

    Advice to Management

    Treat the people on the front line better.
    Try something other than fear-based management.


  9. "Office"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great to be able to say you are part of an historic team.

    Cons

    Terrible management and horrible leadership.


  10. "Great to be associated with a legendary brand but the management is terrible."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good conversation piece to say you worked for them

    Cons

    Always afraid to loose your job.

    Advice to Management

    Quite leading by fear.


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