Harmony Information Systems Reviews | Glassdoor

Harmony Information Systems Reviews

12 reviews

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3.1
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Harmony Information Systems President Tonya J Harmon
Tonya J Harmon
5 Ratings

12 Employee Reviews

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  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Reston, VA
    Current Employee - Anonymous Employee in Reston, VA
    Recommends

    I have been working at Harmony Information Systems full-time (More than 5 years)

    Pros

    Great customers and wonderful executive team

    Cons

    Lot's of work to go around

    Advice to Management

    Hire more people to assist with work


  2. "Sinking Ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Reston, VA
    Current Employee - Anonymous Employee in Reston, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    My supervisor is fair, listens to me, and often takes my advice.
    They provide adequate hardware. Free soda and snacks. Free parking.

    Cons

    There is very little management at all and when they try to manage it is not consistent. The training consisted of hours of generic corporate videos that were about standard procedures. There was no training about the products other than some rather inadequate manuals that have many typos. It is very difficult to get any information. There was a contract dispute and I had to get documentation from the customer which is embarrassing.
    They are losing customers and have a hard time keeping employees and don't seem to understand it is because of poor management.
    They pay too much attention to sales and not enough to keeping existing customers.

    Advice to Management

    Admit your inadequacies and get management training. Try to foster a positive atmosphere.

  3. "Excellent Executive Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer
    Former Employee - Software Developer
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Harmony Information Systems (More than 3 years)

    Pros

    Collaborative environment with good management.

    Cons

    More work than resources, but that's common.


  4. Helpful (1)

    "Where your career goes to die."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Reston, VA
    Former Employee - Anonymous Employee in Reston, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Harmony Information Systems full-time (More than a year)

    Pros

    A lot of really great people work here and some of the customers are great. Lots of opportunity to learn as they are usually understaffed in every department.

    Cons

    Sold to Mediware and is now even less appealing. Worse benefits and culture than before. The software you will learn is almost all proprietary "niche" applications that very few other companies will use or care about.

    Advice to Management

    None, most of them were sacked or quit when the company was bought out.


  5. "accounting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Reston, VA
    Former Employee - Anonymous Employee in Reston, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harmony Information Systems (More than 5 years)

    Pros

    Great clients; worthy causes in software

    Cons

    some employees have limited exposure to the full range of client activities

    Advice to Management

    Enable cross training


  6. "Don't work HERE!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Harmony Information Systems full-time (More than a year)

    Pros

    If you are a true sales person, this is not the job for you. Product focused company with poor delivery and terrible commission structure. Niche market with few growth opportunities selling to the state departments of aging which are not well funded.

    Cons

    Goofy culture, too many meetings, poor sales pedigree and talent. No leadership. Loyal customer base, but low margins and poor funding to expand footprint. Terribly demotivating for sales people wanting to make adult paychecks.

    Advice to Management

    Don't expect to attract real talent!


  7. "Good"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Love the company culture, customers are great.

    Cons

    Focused on money. Lack of internal communication.

  8. Helpful (1)

    "Harmony Information Systems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Harmony Information Systems full-time

    Pros

    Great People, Really Care about their products and customers, Frequent recognition for hard work. Management communicates regularly with company and clearly explains expectations.

    Cons

    Work can be very overwhelming at time, but its definitely worth it!

    Advice to Management

    Keep up the Great Work! This is truly a great company and going in the right direction!


  9. "It's hard to want to work hard for a company like Harmony"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Support Representative in Essex Junction, VT
    Former Employee - Customer Support Representative in Essex Junction, VT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Harmony Information Systems full-time (Less than a year)

    Pros

    I am sure there has to be something that could be considered a Pro working for this company, I apparently must have missed them

    Cons

    Owned and operated by a Venture Capital Company who's only purpose is to dump the company. Use your imagination The CSR will be held accountable for the successful resolution of all customer requests with no support from local management.

    Advice to Management

    Pathetic


  10. "I worked for Harmony Information System in Essex Junction, Vermont"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Essex, VT
    Former Employee - Customer Service Representative in Essex, VT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Harmony Information Systems full-time (Less than a year)

    Pros

    The work environment is very comfortable. They use quality technology vendors

    Cons

    Harmony's for being the so called leader in it's industry sure has lot dissatisfied customers. The local management for the original company Synergy. is so intimidated by their customers, they will terminate any member of the Customer Support organization that for whatever reason the customer doesn't like. Training is pretty simple throw all the new employee's to the wolf and see how they make-out. All of the position are salaried but have no problem forcing employees to work overtime. The local management seems to be out of control as to what their Customer .need.

    Advice to Management

    Sell the company


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