Harris Insights & Analytics Reviews | Glassdoor

Harris Insights & Analytics Reviews

Updated September 30, 2017
56 reviews

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56 Employee Reviews

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  1. "Processes are awful, people are great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Manager
    Former Employee - Research Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Harris Insights & Analytics full-time (More than 5 years)

    Pros

    Very nice people, experienced researchers

    Cons

    The process to get anything done is so cumbersome. Client history is kept all over the place. Any time a bid gets done you have to start from scratch, and it takes bid specialists a long time because of that. Internal departments that you rely on (table production, international call center) are very difficult to work with.

    Advice to Management

    internal departments should be made to treat each other as clients. Do a complete business process flow of all work processes in order to improve.


  2. "A sinking ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Harris Insights & Analytics full-time (More than 5 years)

    Pros

    Some nice people still there, casual environment

    Cons

    Management plays favorites, lack of leadership, constant downsizing, good people leave, long and stressful hours, no room for career growth

  3. "Solid market research company with typical issues and challenges"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Rochester, NY
    Current Employee - Anonymous Employee in Rochester, NY
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Harris Insights & Analytics full-time (More than 10 years)

    Pros

    Great place to start your career with opportunities to advance into mid level roles fairly quickly. Nice people to work with.

    Cons

    Benefits are not that good, no 401K match,


  4. "Great place to learn"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Harris Insights & Analytics full-time

    Pros

    Get exposure to research from some of the best

    Cons

    Uncertainty for the company's future direction


  5. "This job trained me to be professional at all times ."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Interviewer in Rochester, NY
    Former Employee - Executive Interviewer in Rochester, NY
    Recommends
    No opinion of CEO

    I worked at Harris Insights & Analytics full-time (More than 10 years)

    Pros

    It has been awhile since I worked for Harris Interactive. I started at The Gordon S Black Corporation in 1989 and that company acquired Lou Harris Polling. In those days the focus was on pure , true data and process .

    Cons

    Like many small companies that become larger , quality suffered perhaps due to lack of adherence to a well defined mission statement and a true Quality process .


  6. Helpful (1)

    "Good first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Rochester, NY
    Former Employee - Anonymous Employee in Rochester, NY
    Neutral Outlook
    No opinion of CEO

    I worked at Harris Insights & Analytics full-time (More than a year)

    Pros

    Decent salary, mostly nice people to work with, rapid tech changes. Small teams were mostly cohesive and helpful, but there were politics and occasional competition.

    Cons

    Little input to upper management. Smallish company, with distanced big company feel

    Advice to Management

    Listen to line staff, they are the ones doing the daily work.


  7. Helpful (1)

    "Harris Interactive is too internally focused, and as such, has lost its focus and its value proposition to clients"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President
    Former Employee - Vice President
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Harris Insights & Analytics full-time (More than 3 years)

    Pros

    Clients, close working teams, qualified experienced researchers. I think Harris has had tremendous equity in its human resources.

    Cons

    Too much focus on selling products versus solving client problems; bottom line is all that counts, and unfortunately the company has lost sight of its long -term vision. Imagine, pulling out of one of the only growth markets (e.g. Asia) because the current ops were not profitable? Penny-wise and pound- foolish.

    Advice to Management

    Syndicated products may help gross margin and sales in the short run but will not position the company for sustainable performance.

  8. "A sinking ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Harris Insights & Analytics full-time (More than a year)

    Pros

    There are still some good people there. With the right manager, your day to day can be ok. And if you want to take on something new, you probably can.

    Cons

    The company is going under and will eventually be sold. Even if you avoid being laid off in the interim, you will eventually be cut when someone buys them. And they are so broke, you won't have any good resources, you'll never get a raise, and your beneifts will be poor.


  9. "Don't Even Bother"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Harris Insights & Analytics full-time (More than a year)

    Pros

    Good people...unless you're in management.

    Cons

    No advancement opportunities and CEO is "re-structuring" to sell company.
    Company is desperate and most are seeking other employment.
    Harris makes the Sutherland Group look like Nirvana.

    Advice to Management

    None, because you won't listen anyway.


  10. "Like All the Bad Things You Would Expect from a Large Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Director in Rochester, NY
    Current Employee - Research Director in Rochester, NY
    Neutral Outlook
    No opinion of CEO

    I have been working at Harris Insights & Analytics full-time

    Pros

    My immediate colleagues are great to work with, and I like my clients.

    Flexible schedule is tolerated as long as you are able to manage all your commitments to client and project teams.

    Cons

    The organization is process- and form-based to an almost satirical extent, and employees are largely treated as interchangeable line-item resources.

    Internal support is uneven and largely depends on what team you happen to get assigned to.

    Promotions and salary increases have been static for a long time as the company works to get itself in a better financial position.

    Advice to Management

    Researchers drive the business of research, it would be nice to not be so enslaved to accounting.


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