Harris Interactive Reviews | Glassdoor

Harris Interactive Reviews

Updated January 20, 2017
53 reviews

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2.7
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Harris Interactive CEO, Nielsen Mitch Barns
Mitch Barns
1 Rating

53 Employee Reviews

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  1. "Very Interesting"

    Star Star Star Star Star
    Current Employee - Research Interviewer in New York, NY
    Current Employee - Research Interviewer in New York, NY

    I have been working at Harris Interactive part-time (More than 10 years)

    Pros

    Very interesting work from home. Training by phone,guidebook and manual.

    Cons

    None very exciting work from home position.


  2. "Vice President"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President Operations in Rochester, NY
    Former Employee - Vice President Operations in Rochester, NY
    Recommends
    Neutral Outlook

    I worked at Harris Interactive full-time (More than 10 years)

    Pros

    Good presence in industry. Many good customers. Efficiently run organization. Outstanding employees. Solid project management

    Cons

    Employee overturn is vey high.

    Advice to Management

    Focus on internal operations


  3. "Good Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Princeton, NJ
    Former Employee - Software Engineer in Princeton, NJ
    Recommends
    Approves of CEO

    Pros

    Good management. Relaxed work environment.

    Cons

    Sometimes hard to coordinate and cooperate with other departments in the organization.


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  5. "First class colleagues, stimulating environment."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Intellectually challenging, fantastic colleagues, great client base.

    Cons

    Too many CXO-level changes over the years.

    Advice to Management

    Focus on core issues only. Rest of business can be managed by employees.


  6. "Coulda, shoulda, woulda"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    fiercely loyal employees from mid management down. a tight family of people working together

    Cons

    upper management could never stay out of its own way. lacked of trust in their employees to get the job done.


  7. "VP Business Development"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Rochester, NY
    Former Employee - Vice President in Rochester, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Cutting edge research with smart hard working employees

    Cons

    Lack of focus with constant position and reporting structures.

    Advice to Management

    Need a more focused strategy and communicate to all staff


  8. "You get out of it what you put in to it."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Rochester, NY
    Current Employee - Anonymous Employee in Rochester, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Harris Interactive full-time (More than 3 years)

    Pros

    I am grateful for the opportunities I was given by most of the management. The constant change and new projects provided a great opportunity to shine. Management was trusting of me to get the job done, and that made my time there more fulfilling as part of a team.

    Cons

    Sometimes the focus was a little off, causing the feel of projects to be that of an "ADHD" experience. I think this is because some of the higher management was under such pressure to just make things happen, that it got tunnel-visioned. This resulted in wasted hours and halted or failed projects.

    I also never got the financial credit due for a very large project that I had initially presented to the CEO. Six months later I found myself on a project born out of my idea, but the credit was given elsewhere.

    Advice to Management

    Give credit where credit is due. Consult more with SME's with an open mind. Rely on their years of experience to properly adjust timelines, budget, mitigate risks, and even creative vision that can produce a better product.
    Some of the projects I had been on where first-time experiences for management, but I had been-there-done-that many times over, yet I felt the need to keep opinions to myself or I may have been railroaded. Granted, I only experienced that with some individuals, and I did have some supervisors that were superb, so thank you!


  9. "I stay because only because I'm too stressed out and tired to look for a new job."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous
    Current Employee - Anonymous
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Harris Interactive full-time (More than a year)

    Pros

    Now that we've been bought by Nielsen, there may be hope for this company (though integration is dragging on).

    Cons

    There is a terrible relationship between the researchers and everyone else in the company. If you don't work as a researcher, expect to be abused, belittled and disrespected by your peers on the research teams.

    Meanwhile, training is nonexistent.

    Advice to Management

    Learn to be less close minded. Some departments are constructed base only upon the desires and thought processes of managers who have been with the company a long time; this means that processes are outdated and dysfunctional.


  10. "Fast Paced"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader Panel Management in Rochester, NY
    Former Employee - Team Leader Panel Management in Rochester, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Harris Interactive full-time (More than 10 years)

    Pros

    Great Benefits. Very fast paced environment. Wonderful people to work with. If you are a go getter then this is the company for you. The work is hard and you always feel behind but the satisfaction when finishing a project is great. The team dynamic is very rewarding.

    Cons

    There is a lot of work.


  11. "Processes are awful, people are great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Manager
    Former Employee - Research Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Harris Interactive full-time (More than 5 years)

    Pros

    Very nice people, experienced researchers

    Cons

    The process to get anything done is so cumbersome. Client history is kept all over the place. Any time a bid gets done you have to start from scratch, and it takes bid specialists a long time because of that. Internal departments that you rely on (table production, international call center) are very difficult to work with.

    Advice to Management

    internal departments should be made to treat each other as clients. Do a complete business process flow of all work processes in order to improve.



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