Harris Teeter Reviews in North Carolina | Glassdoor

Harris Teeter North Carolina Reviews

Updated January 27, 2017
75 reviews

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North Carolina

2.0
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Harris Teeter CEO, Kroger Rodney McMullen
Rodney McMullen
11 Ratings

75 Employee Reviews

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Pros
  • They pay really well and have good bonus checks (in 92 reviews)

  • Good work ethics and customer service is what they strive for (in 82 reviews)

Cons
  • Changed customer service managers out too much (in 68 reviews)

  • Inconsistent hours busy store too many part time employees (in 61 reviews)

More Pros and Cons

  1. Helpful (1)

    "Fresh Foods Clerk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fresh Foods Clerk in Greensboro, NC
    Current Employee - Fresh Foods Clerk in Greensboro, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Harris Teeter part-time (More than a year)

    Pros

    "Regular employees" have a familial bond because of all of the mistreatment we have to go through.

    Cons

    No recognition for all the hard work we do, management is lackluster, and not enough pay for the stress that we deal with.

    Advice to Management

    Pay attention to why people leave. Listen to our concerns. And please stop entitling these customers to do whatever they want and stop talking to associates in a foul manner.


  2. "Front End Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front End Cashier in Durham, NC
    Current Employee - Front End Cashier in Durham, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Harris Teeter (Less than a year)

    Pros

    Clean and well organized place to work

    Cons

    Not very consistent with scheduling hours

    Advice to Management

    Keep to a consistent schedule so that employees work the same amount of hours each week. Also, don't schedule someone to come in to work for only 2 or 3 hours. It is not worth the drive.


  3. "I wouldn't work here again (sorry)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Produce Clerk in Cary, NC
    Former Employee - Produce Clerk in Cary, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Harris Teeter part-time (More than a year)

    Pros

    -Most staff and customers are nice.
    -It's a good starter job, and they give you annual raises.
    -You get bonuses, no matter what job you have.
    -There's room for advancement within the company.

    Cons

    -Constant shuffling around of management by corporate. It's rare to have a manager, whether a store manager or an assistant customer service manager to stay at a store for more than a year.
    -Most of the teenage/early 20-something employees that are hired seem to care more about socializing with their co-workers instead of actually working or talking to the customers, and they never get in trouble for it.
    -Products that come in the produce department are frequently bad on arrival.
    -Not enough people are staffed in the stores, ever.
    -Both upper and lower management play favorites.
    -Scheduling isn't consistent. Also "on-call" shifts shouldn't be a thing.
    -Cash registers are really old, and constantly break down. Same with self-checkout. Both systems are obviously long overdue for replacing.

    Advice to Management

    Focus on friendly customer service, and don't play favorites. Also, hire more people.


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  5. "One of the good ole boys type atmosphere if that makes sense."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Frozen/Dairy Stocker in Charlotte, NC
    Former Employee - Frozen/Dairy Stocker in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Harris Teeter part-time (More than 3 years)

    Pros

    Decent pay. I guess. That's pretty much it. Customers are rude and prejudice to every employee. Race doesn't matter. You feel beneath them.

    Cons

    No one knows what they're talking about as far as employee advancement and salary. Certain people are guaranteed actual pay rates, seems like minorities are looked over at pay offer negotiations.

    Advice to Management

    Too up tight, stop it.


  6. "decent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Holly Springs, NC
    Current Employee - Customer Service Associate in Holly Springs, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Harris Teeter part-time (More than a year)

    Pros

    nice managers, fast pace, good oppurtunities

    Cons

    unfair pay, not ran well, after being promoted to Customer service and working for one year I make less than cashiers who just got the job.

    Advice to Management

    Continue to hire as many people as possible, distribute pay fairly. Do not increase starting pay


  7. "BBT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Manager in Raleigh, NC
    Current Employee - Customer Service Manager in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harris Teeter (Less than a year)

    Pros

    Great pay, a store on every corner so close location is always a plus.

    Cons

    The management training program consist of computer training for a few days, then they put you on the sales floor and expect you to just start working. A couple of months after you are hired they send you to classes to learn what you should have learned the first couple of weeks. No actual trainers just a person in store management that has their job to do which isn't to train others.

    Advice to Management

    Have a designated trainer in all training stores and make it easier for employees to switch districts.


  8. Helpful (2)

    "Fresh Foods Clerk"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fresh Foods Clerk in Cary, NC
    Current Employee - Fresh Foods Clerk in Cary, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Harris Teeter part-time (Less than a year)

    Pros

    Profit sharing check is pretty much the only pro I have.

    Cons

    Understaffed, overworked, no guarantee of hours one week you could work 40 hours the next week you may get 12, and management has unrealistic expectations.


  9. "Harris Teeter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Fresh Foods Manager in Durham, NC
    Former Employee - Assistant Fresh Foods Manager in Durham, NC
    Doesn't Recommend

    I worked at Harris Teeter (More than a year)

    Pros

    You get to meet some great customers and a few great coworkers

    Cons

    Its too much like high school with the cliques between departments and the amount of gossip that is spread. The employees are underpaid for what they are expected to do.

    Advice to Management

    Listen to your employees and follow through on tasks that you say you'll follow through on.


  10. "Expect to work hard and not get rewarded"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Scanning Coordinator in Concord, NC
    Current Employee - Scanning Coordinator in Concord, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Harris Teeter full-time (More than 3 years)

    Pros

    Decent pay if you move around to different positions or excel in the position you are in.

    Cons

    A lot will be asked of you no matter the position you are in. High turnover in the last 6 months. Lack of training for non management roles in the store. Expected to get by with hours given. Lack of support from corporate office including unrealistic labor forecasts. While the company is now a part of the Kroger family the technology is still way behind the times. Profit sharing is dangled in front of you like a carrot on a stick. Bonus check is usually only as much as 1 weeks pay twice a year.

    Advice to Management

    If you want quality work you need to pay a better wage to people starting out and recognize the people in the company that exceed expectations and reward them accordingly.


  11. Helpful (3)

    "The work was very fast paced, not good pay, and poor hours."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Produce Clerk in High Point, NC
    Former Employee - Produce Clerk in High Point, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Harris Teeter part-time (Less than a year)

    Pros

    Good work staff minus management, clean atmosphere, nice clientele, the assistant managers were friendly, but I couldn't say the same for the dept. managers...

    Cons

    Poor management, poor advancement opportunities, poor pay incentives, very poor hours for part time, poor pay for those hours making morale poor.

    Advice to Management

    Try to be more humble and compassionate towards the bottom of the totem pole. They need to remember that not only were they at the bottom at some point, but they also aren't just a number either.



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