Harris Teeter Reviews in North Carolina | Glassdoor

Harris Teeter North Carolina Reviews

Updated November 21, 2017
579 reviews

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579 Employee Reviews

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Pros
  • Bonus Checks were nice to look forward too (in 105 reviews)

  • Plus they have twice yearly profit sharing (in 101 reviews)

Cons
  • Changed customer service managers out too much (in 75 reviews)

  • Poor Management as well as inflexibility of hours for part time workers (in 68 reviews)

More Pros and Cons

  1. "Neglecting employees for customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Deli/Bakery Associate in Boone, NC
    Current Employee - Deli/Bakery Associate in Boone, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Harris Teeter part-time (Less than a year)

    Pros

    -Massively empowered to make the shopping experience awesome for your customers
    -Deli/Bakery has a variety of different tasks, so the job isn't so repetitive
    -Pay is decent

    Cons

    -Management can be extraordinarily rude toward employees
    -"The Customer is always right" mentality runs rampant, leading to obscenely entitled customers who will complain about anything
    -Deli/Bakery is definitely a tough position
    -Very high turnover
    -Basically no benefits
    -Disgustingly inconsistent schedule week-by-week
    -Employees are fairly disrespected by both management and customers

    One final note- I applied for full-time status 4-5 months ago and was told I had been given it. Since then I've been working 40hr/wk and expecting the benefits (haha, right) of a full-timer. As it turns out, my application was only sent in about two weeks ago. I guess the store manager was using it as a drink coaster or something until then.

    Advice to Management

    Realise that the employees are doing all they can (if they, in fact, are), and instead of berating them, do what you can to help them be the best they can be. Fix broken equipment. Listen to scheduling requests. Take HR stuff seriously (this is a huge one). Give back to employees for pouring their hearts into the job. Make them feel actually appreciated- the customers sure won't do that.


  2. "Express Lane Selector"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Express Lane Selector in Raleigh, NC
    Current Employee - Express Lane Selector in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Harris Teeter full-time (Less than a year)

    Pros

    Fast paced, keeps you busy

    Cons

    Little to no appreciation, increasing workload and no compensation, understaffing, undersheduling, underequipped and underpaid. You are expected to make this department your life and are shamed/punished for leaving at your scheduled time and not overstaying.

  3. "Customer Service Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Waxhaw, NC
    Former Employee - Customer Service Associate in Waxhaw, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Harris Teeter part-time (More than a year)

    Pros

    Biyearly bonus checks
    Flexible working hours

    Cons

    High turnover in both front end and management
    Management not always the most understanding


  4. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Charlotte, NC
    Current Employee - Assistant Manager in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Harris Teeter full-time (Less than a year)

    Pros

    easy job. brainless thinking!! If you want to be a minion this is perfect for you.

    Cons

    No development, no exceptions, chaos daily, they claim standards are high, yet I'm not sure there are standards. They document with no coaching or followup.

    Advice to Management

    invest in your people and they may not leave you. Leaving you to have less then 80 turnover in management.


  5. "Merchandising Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandising in Matthews, NC
    Current Employee - Merchandising in Matthews, NC
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Harris Teeter full-time (Less than a year)

    Pros

    Weekly pay, free items monthly, free full size samples at the corporate office, discount on HT items, M-F work week,

    Cons

    Poor training, cliques, department doesn’t work as a team, must work a full year full time to get 1 week of vacation and they consider your other week off to be from working non major federal holidays for you to take as floaters later.


  6. "Department managers not respected"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Manager in Wilmington, NC
    Current Employee - Department Manager in Wilmington, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Harris Teeter full-time (More than 3 years)

    Pros

    Bonus great medical plan

    Cons

    Not all, but most store Directors are clueless and could careless about who punches in or out...they think everyone is replaceable so there is no need to have any concerns or connections with them including their department managers; which they treat awful...district managers are bad also...they will fuss at someone on sales floor in front of customers!!!!

    Advice to Management

    Open your eyes...treat the people who take of you with respect...


  7. "Sanitation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Greensboro, NC
    Former Employee - Anonymous Employee in Greensboro, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harris Teeter full-time (More than 8 years)

    Pros

    Great Benefits, clean work areas. Good co-workers

    Cons

    No real cons unless you do not like working weekends.

  8. "Under staffed, under appreciated, and under paid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Clerk in Charlotte, NC
    Current Employee - Customer Service Clerk in Charlotte, NC

    I have been working at Harris Teeter part-time (More than a year)

    Pros

    Make close relationships with customers and co-workers, great freebies every month, 10% off of all HT products with employee VIC card discount, 401K, plenty of opportunities to progress in company, good quality products, good starting rate for cashiers (~$8.25).

    Cons

    Always under staffed, managers are unappreciative and will use you, extremely underpaid customer service staff, make you do job duties that aren't your responsibilities, don't give you recognition for your hard work, have to pay for entire uniform (shirt: $12,99, buy khakis on your own)


  9. "Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Deli Clerk in Concord, NC
    Current Employee - Deli Clerk in Concord, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Harris Teeter full-time (More than 3 years)

    Pros

    Great employees to work with
    Great Interactions with customers

    Cons

    Poor leadership & management
    Poor Pay
    Long hours

    Advice to Management

    Pay your employees proper pay


  10. "Typical Grocery Retail, Stressful Coupon Days"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in New Bern, NC
    Former Employee - Customer Service Associate in New Bern, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Harris Teeter part-time (More than a year)

    Pros

    Co-workers, hours, and biannual bonuses.

    Cons

    Multiple managers to answer to, content call outs, and "On Call" hours.

    Advice to Management

    Make it clear what manager is in charge of which area of the store. An employee shouldn't have to guess who they should go to get something done.


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