Harris Teeter Reviews in Raleigh-Durham, NC | Glassdoor

Harris Teeter Raleigh Reviews

Updated February 22, 2017
138 reviews

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Raleigh-Durham, NC Area

3.3
Star Star Star Star Star
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Recommend to a friend
Approve of CEO
Harris Teeter CEO, Kroger Rodney McMullen
Rodney McMullen
29 Ratings

138 Employee Reviews

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Pros
  • They pay really well and have good bonus checks (in 92 reviews)

  • Good work ethics and customer service is what they strive for (in 82 reviews)

Cons
  • Changed customer service managers out too much (in 68 reviews)

  • Inconsistent hours busy store too many part time employees (in 61 reviews)

More Pros and Cons

  1. "Good people and company ethics, bad pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Produce Clerk in Raleigh, NC
    Former Employee - Produce Clerk in Raleigh, NC
    No opinion of CEO

    I worked at Harris Teeter part-time (Less than a year)

    Pros

    The people at my Harris Teeter were nothing but accommodating, friendly, flexible, and promoted a strong sense of confidence and worth in their employees.

    Cons

    The pay is awful for those not in executive positions. Hours are very irregular for those on the store floors.

    Advice to Management

    Pay more.


  2. Helpful (1)

    "Why to consider leaving your current store"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Full Time Grocery Stocker in Raleigh, NC
    Current Employee - Full Time Grocery Stocker in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harris Teeter full-time (Less than a year)

    Pros

    They really value experience. I was part time with a competing supermarket for almost 7 years and came to HT for full-time with a wage increase and advancement opportunities after 90 days. I can't wait!

    Cons

    I haven't noticed any yet, but I'm still very new. I do miss the team I worked with before though. Letting go is tough.

    Advice to Management

    Happy employees work the hardest. Keep treating us great!


  3. "Cashier/Bagger"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Fuquay Varina, NC
    Former Employee - Cashier in Fuquay Varina, NC

    I worked at Harris Teeter part-time (More than a year)

    Pros

    Flexible work schedule, laid back work environment, employee cohesiveness

    Cons

    Your hours will be fluctuated, especially with new managers coming in and out


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  5. "Cashier at Teet"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Cashier in Holly Springs, NC
    Current Employee - Part Time Cashier in Holly Springs, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harris Teeter part-time (Less than a year)

    Pros

    Friendly Enviroment Great Staff Clean

    Cons

    Lack of care in considering discussed availability

    Advice to Management

    Stick to the hours/days people are available


  6. "Front End Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front End Cashier in Durham, NC
    Current Employee - Front End Cashier in Durham, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Harris Teeter (Less than a year)

    Pros

    Clean and well organized place to work

    Cons

    Not very consistent with scheduling hours

    Advice to Management

    Keep to a consistent schedule so that employees work the same amount of hours each week. Also, don't schedule someone to come in to work for only 2 or 3 hours. It is not worth the drive.


  7. "Great Grocery Store to Work For"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BBT Produce Manager in Raleigh, NC
    Current Employee - BBT Produce Manager in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harris Teeter full-time (More than 3 years)

    Pros

    High Pay Scale, 2 Bonuses annually, great promotional opportunities, friendly enviroment with Management

    Cons

    Typical of any Grocery store..payroll, hours, etc


  8. "I wouldn't work here again (sorry)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Produce Clerk in Cary, NC
    Former Employee - Produce Clerk in Cary, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Harris Teeter part-time (More than a year)

    Pros

    -Most staff and customers are nice.
    -It's a good starter job, and they give you annual raises.
    -You get bonuses, no matter what job you have.
    -There's room for advancement within the company.

    Cons

    -Constant shuffling around of management by corporate. It's rare to have a manager, whether a store manager or an assistant customer service manager to stay at a store for more than a year.
    -Most of the teenage/early 20-something employees that are hired seem to care more about socializing with their co-workers instead of actually working or talking to the customers, and they never get in trouble for it.
    -Products that come in the produce department are frequently bad on arrival.
    -Not enough people are staffed in the stores, ever.
    -Both upper and lower management play favorites.
    -Scheduling isn't consistent. Also "on-call" shifts shouldn't be a thing.
    -Cash registers are really old, and constantly break down. Same with self-checkout. Both systems are obviously long overdue for replacing.

    Advice to Management

    Focus on friendly customer service, and don't play favorites. Also, hire more people.


  9. "Not a bad basic job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fresh Foods Associate in Cary, NC
    Current Employee - Fresh Foods Associate in Cary, NC
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Harris Teeter full-time (More than a year)

    Pros

    Good benefits
    Simple work
    Generally nice fellow employees
    Profit sharing twice a year
    Get to meet interesting people

    Cons

    Lack of communication at both store level and between store and corporate.
    No support if a customer decides to complain about you, no matter the situation
    The hiring process is glacial
    Pay is low for the amount of work that needs to be done (though on par for the grocery industry)
    No overtime allowed under any circumstance
    High turnover, but not enough new hires
    Next to no training

    Advice to Management

    Review training for new employees and new management. Allow some overtime when employment falls below a certain percentage in a department. Relax drug testing rules or increase pay to encourage more qualified applicants. Communicate within stores, between stores, and with corporate. Don't throw employees under the bus every time a customer complains; take time to review the situation first.


  10. Helpful (1)

    "Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Durham, NC
    Current Employee - Customer Service Representative in Durham, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Harris Teeter part-time (More than 10 years)

    Pros

    I have been with Harris Teeter coming on 28 years with this company. I worked part-time but started full time with this company working in several stores within the Durham and Chapel Hill, North Carolina region and also help open some stores within the greater Triangle area. I have gotten numerous rewards for customer service excellence and also for bonus incentives with this company and retirement savings as well if I choose the option of retirement.

    Cons

    From the previous comment, especially during after the holiday season and during the winter months they do slashed hours,but when inclement weather increases so does the tremendous workload that carries it especially during times when you will be needed and they will asked you to come in during increase volumes and customers when it gets extremely busy..the weekends do apply too.


  11. "Good Company - Flexibility - Bad $ Pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Produce Clerk in Raleigh, NC
    Former Employee - Produce Clerk in Raleigh, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great people
    Flexible hours
    Profit sharing
    401K matching

    Cons

    The wage is not good



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