Harris Teeter Reviews | Glassdoor

Harris Teeter Reviews

Updated June 28, 2017
1,408 reviews

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Full-time Part-time

1,408 Employee Reviews

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Pros
  • They pay really well and have good bonus checks (in 99 reviews)

  • if you love customer service, you will love this job (in 86 reviews)

Cons
  • Changed customer service managers out too much (in 71 reviews)

  • Poor Management as well as inflexibility of hours for part time workers (in 62 reviews)

More Pros and Cons

  1. "Decent Pay, Few Hours, Good First Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Holly Springs, NC
    Former Employee - Cashier in Holly Springs, NC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Harris Teeter part-time (Less than a year)

    Pros

    gained good customer service experience

    Cons

    will spread hours evenly between cashiers, but they often have a surplus so you won't work very many hours

    Advice to Management

    only hire enough people, it's unfair to those who needs these jobs to only be working 5 hours once or twice a week, if they have full availability


  2. Helpful (1)

    "Cashier & UScan Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Charlotte, NC
    Current Employee - Cashier in Charlotte, NC
    Neutral Outlook
    No opinion of CEO

    I have been working at Harris Teeter part-time (More than 3 years)

    Pros

    Wonderful customers and management works with you regarding your schedule.

    Cons

    Low pay. Too many "bosses". Young and inexperienced Customer Service Clerks can be terribly rude (some are on power-trips) and make poor decisions without thinking through consequences. Horrible lack of leadership on most levels. Next-to-no communication from management unless you do something wrong. No on-going training.

    Advice to Management

    L E A D E R S H I P training is desperately needed for ALL positions from Clerks to Store Managers. Stop trying to "manage" people - you need to LEAD them.

  3. "Glad to leave"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Gainesville, VA
    Former Employee - Anonymous Employee in Gainesville, VA
    Doesn't Recommend
    Negative Outlook

    I worked at Harris Teeter part-time

    Pros

    The Benefits & Discounts were a nice plus

    Cons

    As a cashier, I didn't expect to do bagger work. For example cashiers often cleaned bathrooms, took out the trash, brought in carts, swept the floors. It was very unorganized. When I first started taking the tests I would call the store and ask when to come in next, after I passed my tests I called back the next day to know when I should start and the manager and I picked a time; I came into work on time and all of the customer service managers started accusing me of being late. They put me on the schedule without my knowledge. They never even showed me how to look at the schedule or where it was. Managers also wrote me up for calling in sick when I was under 18.

    Advice to Management

    Be more organized
    Touch base with management


  4. "Customer Service Clerk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wake Forest, NC
    Former Employee - Anonymous Employee in Wake Forest, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Harris Teeter (More than 3 years)

    Pros

    Shifts available to work, co-workers

    Cons

    On your feet a lot, understaffed lots of shifts


  5. Helpful (1)

    "Bad mangment in Onley md"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Deli Clerk in Brookeville Heights, MD
    Former Employee - Deli Clerk in Brookeville Heights, MD
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Harris Teeter part-time

    Pros

    Weekly pay Co workers Customers Dress code

    Cons

    Bad scheduling. Rude bosses backbitting co workers

    Advice to Management

    Train better


  6. Helpful (1)

    "Dont Fall Captive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Charlotte, NC
    Former Employee - Manager in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Harris Teeter full-time (More than 3 years)

    Pros

    Great place to shop and be the first to see the deals

    Cons

    The management and employees are overworked by labor being cut and quality employees picking up slack for unqualified employees that are never held accountable. The bonus structure is terrible if existent in most stores and you will have very little success unless you are part of the good ol' boys grocery club.

    Advice to Management

    Don't fall captive to thinking HT is all that is out there.


  7. Helpful (1)

    "Meh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Customer Service Manager in Raleigh, NC
    Current Employee - Assistant Customer Service Manager in Raleigh, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Harris Teeter full-time (Less than a year)

    Pros

    Helpful co workers
    Bonuses
    Weekly pay

    Cons

    Too busy, Strict, No overtime,Snooty customers

    Advice to Management

    Let new hires train in a calm environment

  8. Helpful (1)

    "Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Virginia Beach, VA
    Current Employee - Customer Service Representative in Virginia Beach, VA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Harris Teeter part-time (More than a year)

    Pros

    10% discount on HT brand items, bonus checks, yearly raises, store-held celebrations, easy promotion.

    Cons

    Some unfriendly management, and coworkers, not enough staff, over-worked, under-paid, flimsy management procedures.

    Advice to Management

    Stay more consistent, offer more positive feedback to associates.


  9. Helpful (1)

    "Accountant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant in Manassas, VA
    Former Employee - Accountant in Manassas, VA
    Doesn't Recommend
    Disapproves of CEO

    I worked at Harris Teeter full-time (More than 3 years)

    Pros

    Entry level to other accounting jobs

    Cons

    Bad hours
    Management is terrible
    Promises are never kept.

    Advice to Management

    Learn how to treat employees better.


  10. "meatcutter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Meat Cutter in Arlington, VA
    Current Employee - Meat Cutter in Arlington, VA
    Recommends
    Positive Outlook

    I have been working at Harris Teeter (Less than a year)

    Pros

    it nice place to work with people

    Cons

    it not to many downside thing to say

    Advice to Management

    show respect to one another


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