Harris Teeter Reviews | Glassdoor

Harris Teeter Reviews

Updated July 24, 2017
1,446 reviews

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1,446 Employee Reviews

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Pros
  • They pay really well and have good bonus checks (in 99 reviews)

  • if you love customer service, you will love this job (in 88 reviews)

Cons
  • Changed customer service managers out too much (in 71 reviews)

  • Poor Management as well as inflexibility of hours for part time workers (in 63 reviews)

More Pros and Cons

  1. "Working at the Harris Teeter"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Harris Teeter full-time

    Pros

    It was a good enough experience

    Cons

    Some time it lacked organization


  2. "cashier"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Harris Teeter part-time

    Pros

    weekly pay
    amazing coworker and management

    Cons

    no direct deposit
    standing the whole shift

  3. "Great company, bosses at the district and store level were mostly poor."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Fresh Foods Manager
    Former Employee - Assistant Fresh Foods Manager
    Negative Outlook

    I worked at Harris Teeter full-time (More than a year)

    Pros

    It taught world-class customer service.
    You were empowered to make decisions to help the customer.

    Cons

    The hours were terrible. The pay wasn't commiserate with the responsibilities.


  4. "CUSTOMER SERVICE EXCELLENCE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Charlotte, NC
    Former Employee - Cashier in Charlotte, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Harris Teeter part-time (More than a year)

    Pros

    I really enjoyed the customer service element and the bond I developed with my coworkers. The base pay was above minimum wage, and management usually tried to be accommodating with our schedules. They're big on reinforcing training and the importance of customer service, and encourage employees to explore career development within the company.

    Cons

    I worked at two HT stores and all I can say is management tends to be hit or miss.

    Advice to Management

    Be open to flexibility and communication when dealing with family and health emergencies; on-call schedules exist for a reason. Don't make an employee come in when working could be a danger to themselves or others, or when they are experiencing emotional distress.


  5. "Working at Harris Teeter is fun and helpful."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Chantilly, VA
    Former Employee - Associate in Chantilly, VA
    Recommends
    Positive Outlook

    I worked at Harris Teeter part-time

    Pros

    Harris Teeter provides good benefits for employees and if you are a student you can ask supervisor to work only the days that you are off from class.

    Cons

    You have to really work and not just standing and counting the clock


  6. "Reviewer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Matthews, NC
    Current Employee - Sales Associate/Cashier in Matthews, NC
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Harris Teeter part-time (More than 3 years)

    Pros

    Benefits, Friendly and Clean environment

    Cons

    Poor Management as well as inflexibility of hours for part time workers. Hard to get raises

    Advice to Management

    Be willing to give raises and work with students more on scheduling


  7. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista - Starbucks in Williamsburg, VA
    Current Employee - Barista - Starbucks in Williamsburg, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harris Teeter part-time (Less than a year)

    Pros

    This place is a great place to work I love it here

    Cons

    I really don't have any cons this place is really really really great

    Advice to Management

    I really don't have any advice this place is very great

  8. "Starbucks Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Harris Teeter full-time (Less than a year)

    Pros

    Good people, easy job, decent pay for no degree

    Cons

    Inept store management, always looking over your shoulder

    Advice to Management

    Allow supervisors and team leads to make decisions and allow them to use their judgement.


  9. "Cashier"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Harris Teeter part-time

    Pros

    Good working environment. Store is open 24 hr a day so all shifts are available.

    Cons

    Limited advancement opportunities, basically waiting for someone to leave for their position to become available.


  10. Helpful (1)

    "Horrible pay..not good for long term"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Raleigh, NC
    Current Employee - Barista in Raleigh, NC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Harris Teeter (More than a year)

    Pros

    10%discount on ht items. A few random free items a month. Itll keep you afloat for now. Can be flexible

    Cons

    Bad pay but average for a smaller store. Just embarrassing to work at a grocery store but not be a manager .Horrible rude customers who are needy 'in a hurry all the time' and will glare at you while your helping the person in front of them an act like your taking to long...ogg gawd they can be soo nasty and try to scam you and demand free stuff!!

    Advice to Management

    Just listen to our basic needs and at least act like you care. Have our back not the nasty scamming 'customers'


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