Harrods Reviews in London, England | Glassdoor

Harrods London Reviews

Updated December 7, 2017
168 reviews

Filter

Filter

London, England (UK)

3.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Harrods Managing Director Michael Ward
Michael Ward
76 Ratings

168 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Expected to work long hours during sale period - can be up to 12hrs (in 21 reviews)

  • career progression can be long winded, it really helps to network (in 13 reviews)

More Pros and Cons

  1. "Amazing company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in London, England (UK)
    Former Employee - Sales in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods full-time (Less than a year)

    Pros

    staff discount
    secure environment
    progression and much more.

    Cons

    very strict dress code.
    that's the only one I can think of.


  2. "Good pay, tough work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in London, England (UK)
    Current Employee - Sales Associate in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harrods part-time (More than a year)

    Pros

    Good pay and commisions. Also other benefits such as discounts.

    Cons

    Fast pace, always busy. Customers can be annoying.

    Advice to Management

    Be easy on staff.

  3. "Warehouse operative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Operator Catering Stores in London, England (UK)
    Former Employee - Warehouse Operator Catering Stores in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods full-time (More than 3 years)

    Pros

    Good place to Work within the company

    Cons

    Very cold refrigerator area. But manageable

    Advice to Management

    I was working there before and did great results as a temp.


  4. Helpful (1)

    "Visual Merchandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Merchandiser in London, England (UK)
    Current Employee - Visual Merchandiser in London, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Harrods full-time (More than a year)

    Pros

    - Good discount.
    - Great colleagues.
    - Great pride working there.

    Cons

    - Strict guidelines to stick to so creativity sometimes needs to take a backseat.


  5. "Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)

    I worked at Harrods full-time (More than 3 years)

    Pros

    It was a good place to work

    Cons

    No comments to make on Cons


  6. Helpful (1)

    "Management makes Harrods a bad place to work at."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand Specialist in London, England (UK)
    Current Employee - Brand Specialist in London, England (UK)
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Harrods full-time (More than 3 years)

    Pros

    Great business, good pay, and good benefits. Possibilities of career progression.

    Cons

    Worst management I've ever seen

    Advice to Management

    Become more organized, treat your employees as they are your priority if you want them to treat the customers properly. Stop treating employees as they are 5 years old. talk to your employees with respect at all times, even if they have done something wrong. Respect should always be paramount.

    Harrods Response

    Nov 14, 2017 – Retail Director

    Thank you for your feedback around your experience of working at Harrods. It is disappointing to hear that you have had issues with management and this is of great concern to us. So that we can... More


  7. "Great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - .Com Assistant in London, England (UK)
    Former Employee - .Com Assistant in London, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Harrods full-time (More than a year)

    Pros

    Busy company, very proud, lots of history, benefits are great

    Cons

    Not always encouraging, no room for progression/salary increases

    Advice to Management

    Need to encourage a bit more enthusiasm

  8. "Pros and Cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Operations Associate in London, England (UK)
    Current Employee - Retail Operations Associate in London, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Harrods full-time (More than a year)

    Pros

    A lot of perks and benefits

    Cons

    There is too much micromanagement


  9. "Well established company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Sales Manager in London, England (UK)
    Former Employee - Assistant Sales Manager in London, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Harrods full-time (More than a year)

    Pros

    Good benefits,nice workers, friendly environment

    Cons

    Fast paced, need to be flexible


  10. "Working at Harrods as a full time permanent staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Ambassador in London, England (UK)
    Current Employee - Sales Ambassador in London, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Harrods full-time (Less than a year)

    Pros

    - Harrods really looks after their staff members
    - There are a lot of perks for staff e.g. cheaper yoga classes, gyms
    - A lot of discounts e.g. staff sample sales

    Cons

    - Very strict dress policy
    - Very strict security policies


Showing 168 of 402 reviews
Reset Filters