Harte Hanks Reviews | Glassdoor

Harte Hanks Reviews

Updated February 17, 2017
481 reviews

Filter

Filter

Full-time Part-time

2.6
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Karen Puckett
46 Ratings

481 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • Sometimes you can get a feeling that the upper management is completely lost (in 28 reviews)

  • Senior Management spent more money trying to make changes that were supposed to save money (in 16 reviews)

More Pros and Cons

  1. "elearning Content Developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harte Hanks full-time

    Pros

    Great Team and working environment

    Cons

    a considerable amount of self-learning


  2. Helpful (1)

    "Accountant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burlington, MA
    Current Employee - Anonymous Employee in Burlington, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Harte Hanks full-time (More than a year)

    Pros

    Work from home policy, PTO flexibility

    Cons

    High turnover, no bonus, very poor benefits


  3. "Flexible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Harte Hanks full-time

    Pros

    Good People, Good immediate supervisors, flexible schedule

    Cons

    Poor benefits, Most senior management not at onsite locations

    Advice to Management

    Good Luck


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "Not a bad place to work but not great either."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Austin, TX
    Current Employee - Customer Service Representative in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Harte Hanks full-time (More than a year)

    Pros

    Great staff and local management cares about the employees and understand how bade level employees feel since that is where they most likely started as well.

    Cons

    Pay and no Increase in pay unless promoted.

    Advice to Management

    Increase base pay and implement yearly pay raises for long term employees.


  6. "Data Strategist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Strategist in Maitland, FL
    Former Employee - Data Strategist in Maitland, FL
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Harte Hanks full-time (Less than a year)

    Pros

    Structured yet lets you work autonomously.

    Cons

    Silos exist - needs to make sure the different departments and clearly delineate what each person in each department does.


  7. Helpful (3)

    "Stressed all the Time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Harte Hanks full-time (More than a year)

    Pros

    My Operations Manager always takes care of the team. When things get tough they make sure to help out.
    Some opportunities to move up, but it could take a while.
    Flexible schedules
    Great co workers

    Cons

    New management is causing a lot of stress. Upper management and supervisors are being forced to do a ridiculous amount of work for little money.
    Systems are old and slow.
    Expensive snacks in the break room.
    No raises

    Advice to Management

    if you're not going to give raises or increase pay, you will always have people leaving.


  8. Helpful (1)

    "Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Customer Service Representative in Texarkana, TX
    Former Employee - Customer Service Representative in Texarkana, TX
    Doesn't Recommend
    Neutral Outlook

    I worked at Harte Hanks full-time (More than 5 years)

    Pros

    Flexible shifts, paid extensive training. The Human Resources Department there was great.

    Cons

    Pay isn't that good for some of the things you have to put up with over the phone with customers, insurance is expensive.


  9. "Dont work for Harte-Hanks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Texarkana, TX
    Former Employee - Customer Service in Texarkana, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Harte Hanks full-time (More than 5 years)

    Pros

    None really and that's being honest.

    Cons

    Too many to list. No respect at all for worker.


  10. Helpful (1)

    "Decent starting CSR Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Austin, TX
    Former Employee - Customer Service Representative in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Harte Hanks (Less than a year)

    Pros

    Decent pay
    Hours can be ok
    Not much work depending on what account you are on.

    Cons

    Can flex you (send you home) at any time if no work to be done or little.

    Advice to Management

    Listen more to your employees concerns and complaints instead of saying you will "get on that" and doing nothing for months.


  11. Helpful (3)

    "Keep Looking"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Social Media in Austin, TX
    Former Employee - Social Media in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Harte Hanks full-time (More than a year)

    Pros

    They hire anyone. Think about that.

    Cons

    They stop training and allow you to call in, be late, and quit at any moment.



Showing 481 of 498 reviews
Reset Filters