Harte Hanks Reviews

Updated May 13, 2022

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Found 891 of over 948 reviews

3.6
64%
Recommend to a Friend
67%
Approve of CEO
Harte Hanks Chief Executive Officer   Brian Linscott   (no image)
Brian Linscott
39 Ratings

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I recently received an offer from iProspect (part of Dentsu) I’ve heard ups and downs about this company. I currently work for a great company and not sure if I should leave. The new opportunity pays a lot more than I currently make. Does anyone have any advice about this company and whether I should take the job or not?

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Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Harte Hanks and is not affected by filters.

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  1. 5.0
    Current Employee, less than 1 year

    Always understanding

    Apr 14, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -good benefits - good pay -good people

    Cons

    -calls can be a lot sometimes

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  2. 3.0
    Former Employee, more than 5 years

    Not the best training

    May 13, 2022 - Teleservices Representative III in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Was able to switch positions and hours

    Cons

    Hard to take time off when needed

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  3. 2.0
    Current Employee, more than 3 years

    You can be one of the best, and still not get paid enough.

    May 7, 2022 - Social Media Specialist in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They've proven that they'll occasionally work with you when it benefits them. All Managers on the Social Team are great, can't say the same for the rest of them.

    Cons

    HR isn't there for the employees, they're there for the company. They have a policy now where if you give a 2 weeks notice, they get to decide if they want to let you work those two weeks without pay. They don't pay nearly enough for the huge workload that they put on us. They pay us an industry low for customer service. When inflation went up, they did not increase our pay, so we're actually getting paid less now than we were last year. They haven't given raises to anyone in the company for increased workload.

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    1 person found this review helpful
  4. 3.0
    Current Employee, less than 1 year

    Depends which contract you get placed on.

    May 5, 2022 - Customer Service Representative in Fort Worth, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly and helpful team, actually gives a crap and is helpful no matter the issue. You can request more training in subjects you struggle with.

    Cons

    Low pay/uneven pay scale for contracts. It makes sense that a person on contract A will make 17$hr with no experience but a different contract, contract B will start at 13$hr. Depending on the demands of the job required of that contract - I just personally feel like labeling 13$hr as "competitive pay" is a definate exaggeration no matter what contract you work on.

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  5. 3.0
    Current Employee, more than 3 years

    Comfortable, but only provides the basics

    Apr 20, 2022 - Software Solutions Consultant in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Harte Hanks offers plenty of opportunities to advance and hires managers internally. Provides some benefits.

    Cons

    There are little to no raises over time even with increased experience.

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  6. 3.0
    Former Employee

    Easy Job, but didn't feel appreciated here

    Apr 20, 2022 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay Easy 2 paid 15 min breaks.

    Cons

    Management Only can use 1 dr note every 6 months. Worked holidays

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  7. 5.0
    Current Employee

    nice

    Mar 25, 2022 - Senior Java Developer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good work environment nice offices good hours

    Cons

    small salary ,long meetings ,big company, many bosses

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  8. 3.0
    Former Employee, more than 1 year

    Good starting point

    Apr 2, 2022 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good for getting your foot in the door to call centers and build up your skills

    Cons

    Lower pay than most others call centers in the area.

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  9. 5.0
    Former Employee, more than 1 year

    Management

    Mar 12, 2022 - Customer Service Representative in Houston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good benefits, supportive managers, bonuses, easy to move up

    Cons

    Could pay a tad bit more

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  10. 5.0
    Current Employee, more than 1 year

    Rate

    Mar 10, 2022 - Teleservices Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They take care of their employees. The benefits are great! The hire on from temp to full Harte hanks employee is fast and promising. Harte hanks is very flexible and understands everyones needs of daily living.

    Cons

    Pay could be a little higher.

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Viewing 1 - 10 of 891 Reviews

Harte Hanks Reviews FAQs

Harte Hanks has an overall rating of 3.6 out of 5, based on over 948 reviews left anonymously by employees. 64% of employees would recommend working at Harte Hanks to a friend and 52% have a positive outlook for the business. This rating has improved by 6% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Harte Hanks employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Harte Hanks. This rating has improved by 4% over the last 12 months.

64% of Harte Hanks employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Harte Hanks 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Harte Hanks to be workplace, benefits, coworkers and the cons to be senior leadership, career development, management.

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