Harte Hanks Reviews
Updated May 13, 2022
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Found 891 of over 948 reviews
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Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Harte Hanks and is not affected by filters.
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- Current Employee, less than 1 year★★★★★
Pros
-good benefits - good pay -good people
Cons
-calls can be a lot sometimes
- Former Employee, more than 5 years★★★★★
Pros
Was able to switch positions and hours
Cons
Hard to take time off when needed
Continue reading - Current Employee, more than 3 years★★★★★
Pros
They've proven that they'll occasionally work with you when it benefits them. All Managers on the Social Team are great, can't say the same for the rest of them.
Cons
HR isn't there for the employees, they're there for the company. They have a policy now where if you give a 2 weeks notice, they get to decide if they want to let you work those two weeks without pay. They don't pay nearly enough for the huge workload that they put on us. They pay us an industry low for customer service. When inflation went up, they did not increase our pay, so we're actually getting paid less now than we were last year. They haven't given raises to anyone in the company for increased workload.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Friendly and helpful team, actually gives a crap and is helpful no matter the issue. You can request more training in subjects you struggle with.
Cons
Low pay/uneven pay scale for contracts. It makes sense that a person on contract A will make 17$hr with no experience but a different contract, contract B will start at 13$hr. Depending on the demands of the job required of that contract - I just personally feel like labeling 13$hr as "competitive pay" is a definate exaggeration no matter what contract you work on.
- Current Employee, more than 3 years★★★★★
Pros
Harte Hanks offers plenty of opportunities to advance and hires managers internally. Provides some benefits.
Cons
There are little to no raises over time even with increased experience.
- Former Employee★★★★★
Pros
Pay Easy 2 paid 15 min breaks.
Cons
Management Only can use 1 dr note every 6 months. Worked holidays
Continue reading - Current Employee★★★★★
Pros
good work environment nice offices good hours
Cons
small salary ,long meetings ,big company, many bosses
- Former Employee, more than 1 year★★★★★
Pros
Good for getting your foot in the door to call centers and build up your skills
Cons
Lower pay than most others call centers in the area.
- Former Employee, more than 1 year★★★★★
Pros
Good benefits, supportive managers, bonuses, easy to move up
Cons
Could pay a tad bit more
- Current Employee, more than 1 year★★★★★
Pros
They take care of their employees. The benefits are great! The hire on from temp to full Harte hanks employee is fast and promising. Harte hanks is very flexible and understands everyones needs of daily living.
Cons
Pay could be a little higher.
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Harte Hanks Reviews FAQs
Harte Hanks has an overall rating of 3.6 out of 5, based on over 948 reviews left anonymously by employees. 64% of employees would recommend working at Harte Hanks to a friend and 52% have a positive outlook for the business. This rating has improved by 6% over the last 12 months.
64% of Harte Hanks employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Harte Hanks 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Harte Hanks to be workplace, benefits, coworkers and the cons to be senior leadership, career development, management.
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