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Harte Hanks Reviews
534 reviews
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Full-timePart-timeApprove of CEO
Karen Puckett
67 Ratings
Pros
Work/life balance is awesome compared to all other ad agencies in Austin (in 22 reviews)
you can work from home as much as you can (in 14 reviews)
Cons
Dealing with upper conflicting upper management (in 35 reviews)
Poor benefits, Most senior management not at onsite locations (in 17 reviews)
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"call center"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Harte Hanks full-time
Pros
Excellent pay & customer service skills
Cons
to many negative employees there
Advice to Management
na
Harte Hanks 2017-07-31 22:18 PDT![Harte Hanks Logo]()
"Unsure of stability"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookApproves of CEOI worked at Harte Hanks full-time
Pros
Nice people and nice office space
Cons
Everyone afraid of getting laid off
Harte Hanks 2017-08-07 09:15 PDT![Harte Hanks Logo]()
"Tech Support Representative"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Harte Hanks full-time (Less than a year)
Pros
Friendly management, Most staff seem excited to work here
Cons
There seems to be high attrition or many who leave in a short period of time
Advice to Management
Remember to be open to your employees and not act bothered when approached. Though this is only directed at the few. Most in management are quite friendly.
Harte Hanks 2017-07-21 21:37 PDT![Harte Hanks Logo]()
"Account exec"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI have been working at Harte Hanks full-time
Pros
The people here are great
Cons
No room for growth. No increases in 5 years. Not even for cost of living
Harte Hanks 2017-08-04 03:37 PDT![Harte Hanks Logo]()
"lead teleservice representative position"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookNo opinion of CEOI have been working at Harte Hanks full-time (More than 3 years)
Pros
hours are 8 to 5 on the account I work on
Cons
The turn over rate is unbelievable
Harte Hanks 2017-07-16 10:32 PDT![Harte Hanks Logo]()
"Marketing"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Harte Hanks full-time
Pros
Lots of Opportunities for growth and movement
Cons
No bonus structure in place like other companies
Advice to Management
More bonuses and incentives
Harte Hanks 2017-07-10 08:30 PDT![Harte Hanks Logo]()
"Texarkana location is poorly organized and doesn't care about high turnover."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookI worked at Harte Hanks full-time (Less than a year)
Pros
Decent benefits and three weeks of PTO, extensive and useful training classes that last one to three weeks before you're put in a production environment.
Cons
Poorly organized. Doesn't care about high turnover, employee satisfaction, or promoting fairly. Pays anywhere from $8.50-$10 per hour to my knowledge, and that just wasn't enough based on how stressful the job is.
Advice to Management
Start promoting from within departments, care more about employee stress levels and satisfaction at the entry level so there isn't such a high turnover, organize operations more efficiently
Harte Hanks 2017-07-07 06:21 PDT![Harte Hanks Logo]()
"Great"
StarStarStarStarStarRecommendsPositive OutlookI have been working at Harte Hanks full-time
Pros
Great location. Great people to work with.
Cons
Can't think of any at the moment.
Harte Hanks 2017-06-22 03:18 PDTHelpful (3)
![Harte Hanks Logo]()
"Don't get sucked in"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendI have been working at Harte Hanks full-time (More than 8 years)
Pros
Flexible hours
Relaxed environmentCons
No raises
Large turnover (due to lack of training)Advice to Management
Your employees should matter. No raise in 5 years is not showing your employees matter.
Harte Hanks 2017-06-21 02:59 PDT![Harte Hanks Logo]()
"Admin Asst"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Harte Hanks full-time
Pros
Worked here 20 plus years
Cons
Every company has pros and cons
Advice to Management
n/a
Harte Hanks 2017-06-08 06:08 PDT
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