Harte Hanks Reviews | Glassdoor

Harte Hanks Reviews

Updated August 7, 2017
534 reviews

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534 Employee Reviews

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Pros
  • Work/life balance is awesome compared to all other ad agencies in Austin (in 22 reviews)

  • you can work from home as much as you can (in 14 reviews)

Cons
  • Dealing with upper conflicting upper management (in 35 reviews)

  • Poor benefits, Most senior management not at onsite locations (in 17 reviews)

More Pros and Cons

  1. "Great Place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Social Media Specialist in Austin, TX
    Current Employee - Social Media Specialist in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harte Hanks full-time (Less than a year)

    Pros

    Full-time benefits with decent pay.

    Cons

    Cramped working areas with little maintenance.


  2. "Harte Hanks Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Harte Hanks full-time

    Pros

    Paid Time Off, Bonuses, and Insurance

    Cons

    Dealing with upper conflicting upper management

  3. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Harte Hanks full-time

    Pros

    you can work from home as much as you can

    Cons

    poor benefits; problems of employee turnover

    Advice to Management

    improve company culture and focus on what can drive the company to rise


  4. "SVP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harte Hanks full-time

    Pros

    great people with excellent client relationships

    Cons

    significant strategic shift in business


  5. Helpful (1)

    "OK, but moving downward"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Coordinator in Austin, TX
    Former Employee - Project Coordinator in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Location was close to my home!

    Cons

    Pay! Their pay was awful!


  6. Helpful (1)

    "Be wary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tax Manager in Feasterville Trevose, PA
    Former Employee - Tax Manager in Feasterville Trevose, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Harte Hanks full-time (More than 3 years)

    Pros

    Great people, nice office, nice amenities.

    Cons

    Nearly no raises or promotions. A weird mix of poorly managed, vastly varying technology. No job stability. High turnover except for a small group of hardcore lifers.


  7. "costumer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Harte Hanks full-time (More than 3 years)

    Pros

    It was close to home and my co workers were awesome

    Cons

    The management was so busy micromanaging each other, they didn't have time for the agents

    Advice to Management

    take more time to train the agents

  8. "Limited Prospects"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Studio Artist in Yardley, PA
    Former Employee - Studio Artist in Yardley, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Harte Hanks full-time (More than a year)

    Pros

    Love the people. My team was fantastic, and they pushed me to do great work.

    Cons

    Upper management ("management row") was almost a different world. The "workers" were always in the dark. Not having HR on site was an issue. No review process, small random raises, limited upward mobility (not helped by constantly changing upper management).

    Advice to Management

    Be more transparent. Reward the workers who take incentive to produce really great work. You have good people working for you.


  9. Helpful (5)

    "I Wish Negative Stars Was An Option... 10 Unstars!"

    StarStarStarStarStar
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Harte Hanks full-time (More than 10 years)

    Pros

    There were some really good and knowledgeable people at this company that cared in the past. They have been, and are being pushed out of the company by new management.

    Cons

    I’ve been writing this review in my head for the last year or so, ever since the C-Level management changed last. Basically once that happened, everyone that was Harte Hanks prior to that has been pushed out, or laid off so that there has been room for a certain C-Level Executive to bring in his personal friends, (i.e. those from his inner personal circle) and many other former colleagues from CenturyLink.

    This means that talented, devoted, company loyalists who genuinely cared and grew up with this organization no longer work there, and now there’s a bunch of former telecommunication professionals, and real estate agents working in some very influential positions, making business decisions, in an business they did not take the time to understand. The main sediment has been to be a disruption and change the way this company does business and interacts with its clients. If you examine the stock price from the time prior to the disruptors taking power to today, you’ll see that the stock price has declined greatly.

    The company treats anyone that does not work in a particular rocky mountain location as “less thans”, and those in that location as the prodigal children. Including the tolerance of regular day drinking by executives onsite who toast to the demise of this once very great organization each afternoon. If you are in the inner circle, you are golden with your golden parachute. Otherwise, you will find yourself working 50+ hours week, and dismissed without any logical reason. When every quarter end approaches, the layoffs happen, this has been the “norm” since these management changes took place. Whole facilities, and departments are gutted, and those left behind are left with the burden of taking on the workload.

    There are some really great people that still work for this organization, and it is truly a shame that they are the ones left holding the bag of [expletive] from the narcissistic actions of those who are only here to pull the cords on their golden parachutes, and bail from the crash landing of this firm.


  10. "Sr. Manager Software Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Harte Hanks full-time

    Pros

    There are many great people there. They really care about the work product and clients.

    Cons

    The senior leadership is a huge mess. CEO has changed multiple times. Cronies are everywhere.

    Advice to Management

    It's too late now but INVEST in the future. Too much cutting and foregoing any spend will surely force the business to lose competitive edge.


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