★
Harvard Pilgrim Health Care Reviews
Updated Mar 3, 2023
Clear All
Full-time, Part-time
English
Job Function
- Administrative
- Arts & Design
- Business
- Consulting
- Customer Services & Support
- Education
- Engineering
- Finance & Accounting
- Healthcare
- Human Resources
- Information Technology
- Legal
- Marketing
- Media & Communications
- Military & Protective Services
- Operations
- Other
- Product & Project Management
- Research & Science
- Retail & Food Services
- Sales
- Skilled Labor & Manufacturing
- Transportation
Job Status (2)
- Current Employees
- Part-time
- Contract
- Internship
- Full-time
- Freelance
Select a location...
- Worldwide
- United States - All Cities
- - Massachusetts
- - Boston, MA
- - Wellesley, MA
- - Wellesley Hills, MA
- - Boston, MA
- - Quincy, MA
- - Brookline, MA
- - Auburndale, MA
- - Avon, MA
- - Stoughton, MA
- - Acton, MA
- - Needham, MA
- - New York State
- - Rochester, NY
- - Rochester, NY
- - Maine
- - Portland, ME
- - Portland, ME
- - Texas
- - Dallas-Fort Worth, TX
- - North Richland Hills, TX
English
- English
- French
- German
- Dutch
- Portuguese
- Spanish
- Italian
Verify your email to use filters. Having problems? Resend email
Found 181 of over 196 reviews
77% Recommend to a Friend
90% Approve of CEO
Found 181 of over 196 reviews
Popular
- Popular
- COVID-19 Related
- Highest Rating
- Lowest Rating
- Most Recent
- Oldest First
Recommend to a Friend
Approve of CEO
Michael Carson
37 Ratings
What are your colleagues talking about?
Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously.
Top Review Highlights by Sentiment
Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Harvard Pilgrim Health Care and is not affected by filters.
Race / Ethnicity
- Race / Ethnicity
- Gender
- Sexual Orientation
- Disability
- Parent or Family Caregiver
- Veteran Status
Want more demographic options?
- Former Employee, more than 5 years★★★★★
Pros
Work Life Balance, Pay, PTO, Mid Level Management team is easy to work with and for.
Cons
Benefits are not so good, promotion opportunities are slim.
- Former Employee★★★★★
Great work life balance
Jan 19, 2023 - Marketing Specialist in Needham, MARecommendCEO ApprovalBusiness OutlookPros
Great peers, family focused, teamwork
Cons
commute was reason I left - I moved further away
Continue reading - Former Employee, more than 8 years★★★★★
Great place to work
Jan 7, 2023 - Customer Service Supervisor in Quincy, MARecommendCEO ApprovalBusiness OutlookPros
Great management, great benefits, great place to work
Cons
Merging with another health care provider causing chaos and power struggles. Loosing great management staff.
- Former Employee, more than 1 year★★★★★
Avoid this place at all costs
Jan 13, 2023 - Medicare Customer Service Representative in Quincy, MARecommendCEO ApprovalBusiness OutlookPros
The commute was awesome and relatively short
Cons
Got accused of stealing topped of coffee, that I paid for.
Continue reading - Current Employee★★★★★
Pros
Employees are valued and management communicates well.
Cons
Technology is behind other companies but improving.
- Former Employee★★★★★
Working for Harvard Pilgrim
Nov 27, 2022 - Patient Service RepresentativeRecommendCEO ApprovalBusiness OutlookPros
My co workers understood the balance between work and your home life.
Cons
the it department weren't always helpful
- Current Employee★★★★★
Ok place to work
Apr 15, 2022 - Medicare Advantage Customer Service RepresentativeRecommendCEO ApprovalBusiness OutlookPros
Remote work and decent pay for a call center
Cons
Since that department takes both member and provider calls there is a heavy focus on following up but no time to do so. Weekly we are given only 1 hour st time (service resolution) to follow up on unresolved calls in my briefcase (inbox) but with the call volume so high I have been called back on the phones and lose my chance to follow up and resolve previous calls. It’s gotten so bad to the point that my inbox has had unresolved cases dating back to a MONTH which is find unacceptable from both a member/provider’s side and employee view. When I reach out to my supervisor he was unable to coordinate a time for me to follow up.
Continue reading - Former Employee★★★★★
Pros
Terrific hard working people at HPHC. They always put the customer first in a timely manner. They had a very good benefits package
Cons
delegate work a little better to the employees who should be the subject matter experts
Continue reading - Former Employee, more than 3 years★★★★★
Pros
Amazing team with great leadership
Cons
Limited opportunities for growth and upward mobility
- Current Employee★★★★★
HPHC Institute is a great place to work
Aug 16, 2022 - Tech LeadRecommendCEO ApprovalBusiness OutlookPros
Flexible schedule, intelligent coworkers, interesting work. It has an academic feel, but higher pace of work.
Cons
Small size limits growth, still building skills development support for analytics track
Join the Harvard Pilgrim Health Care team
Harvard Pilgrim Health Care Reviews FAQs
Harvard Pilgrim Health Care has an overall rating of 3.8 out of 5, based on over 196 reviews left anonymously by employees. 77% of employees would recommend working at Harvard Pilgrim Health Care to a friend and 48% have a positive outlook for the business. This rating has improved by 3% over the last 12 months.
77% of Harvard Pilgrim Health Care employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Harvard Pilgrim Health Care 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.3 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Harvard Pilgrim Health Care to be culture, coworkers, benefits and the cons to be workplace, management, career development.
Popular Careers with Harvard Pilgrim Health Care Job Seekers
Work at Harvard Pilgrim Health Care? Share Your Experiences
Harvard Pilgrim Health Care
Click to Rate
