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Harvard Pilgrim Health Care

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Harvard Pilgrim Health Care

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Harvard Pilgrim Health Care Reviews

Updated Jan 10, 2022

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Found 157 of over 170 reviews

3.6
79%
Recommend to a Friend
73%
Approve of CEO
Harvard Pilgrim Health Care President Michael Carson
Michael Carson
21 Ratings
Pros
  • "The Culture is good and great Work life balance(in 18 reviews)

  • "Good company, great benefits, great people to work with(in 12 reviews)

  • Cons
  • "work load can be difficult to meet deadlines(in 4 reviews)

  • "Like other health insurance companies, the technology is never as current as I would like(in 4 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 3 years

      Great Position - Great Pay!

      Sep 24, 2021 - Senior Research Assistant in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Amazing team, collaborative environment, great for developing skills.

      Cons

      No cons. jump to my head!

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    2. 4.0
      Former Employee

      Good Company

      Jan 10, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Attentive to employee needs Aware of current events

      Cons

      Pay could be better Very hard to move up within company

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    3. 3.0
      Current Employee

      Is an okay company to work for but there is little upward advancement

      Jan 9, 2022 - Analyst in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They allow for remote work. The benefits are also pretty good.

      Cons

      The pay is not that good as it seems they underpay everyone that works there. There is a lot of turnover as many people eventually learn they can earn more by working somewhere else and there is greater potential for advancement by switching to other companies.

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    4. 3.0
      Current Employee, more than 5 years

      Awesome teams

      Dec 17, 2021 - Sales Executive 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      This is why Team, people, flexibility,non-profit, people.

      Cons

      This is why, stagnant personal growth, pay, and leadership

      Continue reading
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    5. 1.0
      Current Employee, more than 1 year

      Terrible place, save yourself the headache

      Dec 8, 2021 - Customer Service Representative in Quincy, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work from home opportunity But that’s about it

      Cons

      Company blatantly plays favorites, they will run you dry emotionally and not care. Make fake mock calls to trap you into situations so managers can move up. Management is terrible they’re never there when you need them and the miscommunication and disorganization is just only astonishing. What more astonishing is the all of the high rating, probably coming from those privileged enough to not have to do much work at all and get payed more than needed but those who endure emotional abuse get crumbs and disrespect by racist customers who are again probably mock callers from within the company and are protected. If unprofessionalism was a place Harvard pilgrim Health care would be it.

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    6. 4.0
      Current Employee, more than 1 year

      Good

      Sep 27, 2021 - Home Health Aide in West Boothbay Ha, ME
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Not bad to work with

      Cons

      Ok to work with. Nice one

      Continue reading
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    7. 3.0
      Current Employee, more than 3 years

      Analyst

      Sep 9, 2021 - Business Analysis Senior Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good environment to learn and life and work balance

      Cons

      everything is slow, not very efficient

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    8. 3.0
      Current Employee

      Good Place to Work

      Aug 24, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Community, training and work-life flexiblity

      Cons

      salary - doesn't pay as much as other health insurance call centers

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    9. 1.0
      Current Employee, less than 1 year

      Management offers no support

      Jul 19, 2021 - Registered Nurse 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work remotely, benefits are nice

      Cons

      I am shocked at the 5.0 reviews! Open time off is based on business needs and I have been denied more than I have been approved! Favorites. Work load is high, high turn over! Management solutions was to work more hours because I hold a salary position. Right from the beginning I was told I was expected to work more than 8 hours.

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      1 person found this review helpful
    10. 3.0
      Current Employee

      Could be better

      Jun 28, 2021 - Medicare Advantage Member Service Representative in Quincy, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible schedule great people remote work

      Cons

      Not much room to move in other departments

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    Viewing 1 - 10 of 157 Reviews

    Harvard Pilgrim Health Care Reviews FAQs

    79% of Harvard Pilgrim Health Care employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Harvard Pilgrim Health Care 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.1 for career opportunities.

    According to reviews on Glassdoor, employees commonly mention the pros of working at Harvard Pilgrim Health Care to be career development, culture, benefits and the cons to be workplace, management.

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