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Harvard Pilgrim Health Care

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Harvard Pilgrim Health Care Employee Reviews about "management"

Updated Sep 27, 2022

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Found 24 of over 190 reviews

3.6
75%
Recommend to a Friend
90%
Approve of CEO
Harvard Pilgrim Health Care President Michael Carson
Michael Carson
33 Ratings

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Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "management"

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  1. 4.0
    Former Employee, less than 1 year

    Paralegal

    Jul 13, 2017 - Paralegal in Wellesley, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great compensation (for me anyway), others routinely complained about their salary. There is a good work/life balance. The Company is also invested in the community and encourages employees to volunteer, with paid time off. Low stress environment.

    Cons

    Gossip. Non-stop gossip. I learned more than I ever wanted to know about some people without even asking. Management is out of touch with the work that the people they manage actually do. This was a major problem for me. Also Manager was passive aggressive and would discuss my performance with my colleagues before addressing them with me first. Definitely created an environment of distrust. Company is behind on technology and not very open to new ideas. Paralegals are seen as administrative staff, and not treated as professionals. MICROMANAGING.

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    4 people found this review helpful
  2. 1.0
    Former Employee

    Very disappointed with the company after the reorganization

    Feb 22, 2014 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Most people working here are very friendly and collaborative. Flexible hours are great.

    Cons

    Recent changes in the management have changed the culture of the company completely. Hardworking is not recognized anymore and a lot of great people left the company. There's discrimination against minority employee.

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    2 people found this review helpful
  3. 3.0
    Current Employee

    Poor leadership/development

    Mar 9, 2021 - Customer Service 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Useful health insurance knowledge Positive relationships with peers

    Cons

    Lack of management Little opportunity for growth

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  4. 3.0
    Current Employee, more than 3 years

    Behind the times...But I like it here

    Jan 15, 2019 - Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You have to be the right person to work here. Very little supervision -need to be very self motivated. They try to do the right thing, super mellow place, people are very nice. Unlimited vacation - yes they are trying this out. I do like it here for the most part.

    Cons

    They cut back on 401k contribution, struggling to come into this century with technology and with work benefits. Non existent management - no feedback, goals are not taken seriously etc

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    2 people found this review helpful
  5. 5.0
    Current Employee

    Data Entry

    Jun 14, 2017 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good work life balance everyday

    Cons

    Everything was fine and management isn't pushy

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  6. 1.0
    Former Employee, less than 1 year

    Will HPHC survive?

    Jan 23, 2018 - Anonymous Employee in Wellesley, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You are initially hired and recognized for your experience and skills!

    Cons

    Senior management is arrogant and locked in outdated thought process and archaic business practices resulting in multi-million dollar losses, which results in no pay raises or annual bonus, higher employee healthcare deductibles and changes in sick time and vacation time to benefit the employer!! There is a huge lack collaboration among different departments, often admitted and recognized but nothing changes!!! It is amazing no one knows who to contact for critical answers or solutions!!! Money is running out the door and no one listens to easily implemented programs which would improve clinical outcomes and out of pocket expenses for their members!!! Medical management and claims management are a joke compared to the competition!!!! 'Company is behind on technology and closed to new ideas'

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    6 people found this review helpful
  7. 4.0
    Former Employee

    RN Case Manager

    May 9, 2016 -  in Wellesley, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great People to work with. Very visionary Director of Case Management. Lot os changes every year. Wonderful staff educators.

    Cons

    Challenging if one does not like change.

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  8. 1.0
    Former Employee

    Very Cliquey, Warm & Fuzzy To Oldtimers, Not Innovative, No Budget

    Jul 19, 2011 -  in Wellesley, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - If you were part of the earlier years with the company, it's like family - Good employee initiation process

    Cons

    - Unprofessional management styles - Insider vs outsider mentality - Home to 'lifers' who are not open to new ways of doing things - No to little budget to carry out programs - Favoritism

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    1 person found this review helpful
  9. 2.0
    Former Employee, more than 10 years

    Rudderless Ship

    Apr 6, 2018 - Anonymous Employee in Wellesley, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Dedicated field staff that are the backbone of HP.

    Cons

    Poor Work/Life balance with non-engaged senior management. Recent reduction of 50% in 401k matching contributions.

    1 person found this review helpful
  10. 5.0
    Former Employee, more than 5 years

    Great Place to Work!

    Feb 14, 2016 - Clinical Manager in Auburndale, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It was a great place to work. Great culture and corporate values, smart people to work with, plenty of opportunity for learning and for growth. It was an excellent place to work and I'd encourage anyone considering employment at HPHC to "go for it"*. (*Be sure to talk to the staff within the department you'll be joining, before you make your decision. You'll want to know what things "feel like" and what's recently gone on before you join the team.)

    Cons

    Over time, as the organization grew, many things changed, not the least of which was the culture (as it the case with most companies as they grow); the positive 'energy' that staff used to feel when coming to work went downhill. Senior management turned over and the politics became palpable. This had a tremendous impact on everyone and it was difficult to hold onto the culture and 'flavor' of how things felt

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