Harvard Pilgrim Reviews | Glassdoor

Harvard Pilgrim Reviews

Updated January 19, 2017
73 reviews

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Full-time Part-time

3.7
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Eric H. Schultz
32 Ratings

73 Employee Reviews

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Pros
Cons
  • It was a Grant Assistant position (in 3 reviews)

More Pros and Cons

  1. "Former employee"

    Star Star Star Star Star
    Former Employee - Senior Marketing Specialist in Portland, ME
    Former Employee - Senior Marketing Specialist in Portland, ME

    I worked at Harvard Pilgrim full-time (More than 5 years)

    Pros

    Many wonderful employees who work well as a team.

    Cons

    Often decisions made a senior levels without input from managers and department heads.

    Advice to Management

    Suggest that management take a broader more long-term view of the impact of their decisions.


  2. "No room for growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Community Relations in Boston, MA
    Former Employee - Director of Community Relations in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Harvard Pilgrim full-time (More than a year)

    Pros

    I worked within the department of population medicine that was called the Harvard pilgrim healthcare institute.

    Academic/Research focus
    Good benefits
    Professional environment

    Cons

    Very low pay - I get that grant based research project pay low, but the amount of money I was working for was laughable and did not allow for me to live in Boston, where the office is based, and actually pay for my day to day.
    Degrees favored over experience - i had 5 years experience there with stellar reviews and record but bc I did not have my MPH I was never considered for a project manager role. I was allowed however to take that role on twice for a total of 18 months when my bosses left or were on maternity leave. I was not compensated for this.

    Advice to Management

    You can't afford to devalue people because you think they will stay there forever.


  3. "RUN from an offer if you are under 40 and have some motivation and/or creativity left"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Harvard Pilgrim full-time (More than 3 years)

    Pros

    I was never stressed
    Community service focus
    Flexible schedule

    Cons

    Many employees have been at the company for 10 or 20+ years. You might think that's a good thing when applying, but day to day it was a problem. A favorite refrain was "but this is the way we've always done it!" People who have been there for 10+ years have no incentive to change. People are used to the same responsibilities year in and year out so they resist new ideas or technologies - even if it would make their job easier.

    There is a clear divide between lifers, long-time employees, and newbies. You are treated like a second class citizen when you are a "new" employee, even if you have been there 3 years (like I was). If you aren't 50 with kids it is hard to relate to colleagues.

    If you are looking for a company to put in a few stress free years and then retire, you could be a great fit. If you are a dreaded millennial or innovation seeker you will feel like you are banging your head against a wall. They will not understand your need to improve their antiquated systems and procedures. Save yourself the trouble.

    Advice to Management

    The company is stale. The ideas, the corporate culture, the office space, the staff, and the industry. You need to make the company attractive to younger staff with fresh ideas now, or the whole system will begin crumbling as your lifer employees retire.


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  5. "Harvard Pilgrim, a Mixed Bag Employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    A good size employer with attractive benefits. Has a strong market presence in some Massachusetts customer segments.

    Cons

    Dysfunctional operations, systems and organization structures

    Advice to Management

    Address the organizational dysfunction so that talented employees can do their jobs effectively.


  6. "Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Executive Assistant in Stoughton, MA
    Current Employee - Senior Executive Assistant in Stoughton, MA
    Recommends
    No opinion of CEO

    I have been working at Harvard Pilgrim (More than a year)

    Pros

    Flexible, friendly and great benefits

    Cons

    work load can be difficult to meet deadlines


  7. "HPHC is great!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Quincy, MA
    Current Employee - Anonymous Employee in Quincy, MA

    Pros

    This company really cares about the community it serves, and works hard to make sure we do right by them. The benefits are great, and the people really care!

    Cons

    The traffic getting here is the biggest con to report. Coming from North of Boston, it can take upwards of 2 hours each morning.


  8. "Business Data Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    Pros

    Exposure to projects comes quickly.

    Cons

    Poorly coordinated on-boarding as a contract worker.


  9. "Member Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member Service Representative in Quincy, MA
    Former Employee - Member Service Representative in Quincy, MA
    Doesn't Recommend
    Neutral Outlook

    I worked at Harvard Pilgrim full-time (More than a year)

    Pros

    Good salary after several years.

    Cons

    Very demanding, pressure to meet number of calls per day, stressful.

    Advice to Management

    There are not enough Member Service Reps. That is why people always burn out.


  10. "IT Program Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Program Manager
    Former Employee - IT Program Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Harvard Pilgrim (More than 8 years)

    Pros

    The people and environment are great.

    Cons

    Outsource IT work to a vendor.


  11. Helpful (3)

    "Health Plan"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Rochester, NY
    Current Employee - Anonymous Employee in Rochester, NY

    I have been working at Harvard Pilgrim (Less than a year)

    Pros

    Good benefits
    Engaging colleagues committed to quality work
    Focus on compliance and service

    Cons

    Operational inefficiencies
    Overburdened employees
    IT issues
    Employee attrition



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