HauteLook Reviews | Glassdoor

HauteLook Reviews

Updated January 11, 2018
71 reviews

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3.2
StarStarStarStarStar
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Terry Boyle
34 Ratings

71 Employee Reviews

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Pros
  • Cool Environment and you can work from home or in office (in 16 reviews)

  • Very professional, yet chill and fun work environment that will push you to learn new things (in 15 reviews)

Cons
  • Although the company focus on creating a positive environment for its employees, many of the team managers do not, which leads to a high turnover rate (in 13 reviews)

  • Low pay, well below industry standards (in 13 reviews)

More Pros and Cons

  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HauteLook full-time (More than 3 years)

    Pros

    Great company to work for, with advancement opportunties right at your fingertips. Within a few short months with the company I was able to apply for a higher posistion. Great downtown office location, with a modern feel, and excellent views.

    Cons

    No Cons, I love this company


  2. "Digital Imaging Editor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at HauteLook full-time

    Pros

    Flexible hours, Nordstrom discount, good health care, chill supervisor, good company name

    Cons

    little room for growth within the company, work is monotonous, little incentive to work harder, low pay compared to competitors

    Advice to Management

    Need more opportunities to advanced in career-most jobs are entry level

  3. "Ok company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HauteLook full-time

    Pros

    the benefits here are okay

    Cons

    pay could be a little better, never addressed


  4. "good experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandising Specialist in Culver City, CA
    Current Employee - Merchandising Specialist in Culver City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HauteLook full-time (More than a year)

    Pros

    really nice people, pay bump every 6 months, good location

    Cons

    few opportunities for promotion within the same team


  5. Helpful (2)

    "Agile is another way of saying we don't have a plan"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Engineer in Los Angeles, CA
    Current Employee - Applications Engineer in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at HauteLook full-time (More than a year)

    Pros

    Nice location
    Employee discount
    Relax work schedule

    Cons

    Projects are a joke. Hard time lines with no input from engineers. Take the pieces of agile that management likes (light on documentation, just enough QA, release after every scrum) without the other (the release is always broken, scope creep, no flexibility on timelines or features, implementation details created by stakeholders or managers, etc.). It's a mess.

    Management provides little career guidance or growth. Engineers get stuck in their current positions and have to leave the company to grow. This causes a high turnover rate.

    Advice to Management

    Hire leaders into your management positions.
    Create career tracks.


  6. "Okay First Job"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at HauteLook full-time

    Pros

    relaxed environment, good management, coworkers are nice

    Cons

    low compensation compared to other companies


  7. "Working at Hautelook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Engineer in Los Angeles, CA
    Current Employee - Applications Engineer in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HauteLook full-time (More than 3 years)

    Pros

    Management is knowledgeable and has a good vision for the future. Fun place to work.

    Cons

    Moving from an hourly position to a salaried one can be challenging. Sometimes career growth path may not be clear.

    Advice to Management

    Share as much information as you can possibly do, you never know how a little knowledge on things to come can impact the life of an employee.

  8. "If your willing to work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HauteLook full-time

    Pros

    Gain valuable experience within the department
    Can grow with the company
    Internal hire are considered before outside hires

    Cons

    Favoritism
    Hard work and low pay
    people are Laaazzyyy !!!


  9. Helpful (2)

    "No logic. No sense. Paid in cents."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stylist in Culver City, CA
    Current Employee - Stylist in Culver City, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at HauteLook full-time

    Pros

    Holidays/weekends off. Generally chill environment.

    Cons

    Extremely underpaid and overworked. Hautelook started as a quantity of quality type of business. Expectations increase but compensation doesn't. Pay isn't merit based. Part of the photo studio is salary and the other part hourly. This causes issues of trust and respect. We're "rewarded" with early release and summer Fridays which is great for management and photographers but those of us hourly are shafted.

    There's no transparency. A bunch of startup minded leaders operating under the big business Nordstrom mentality living by an "it is what it is" attitude. The turnaround is crazy. We've had 3 HR directors in the last 2 years that have all given us the same answer of "we're looking into it" whenever low compensation is addressed.

    Those leaders that have the power to make changes hide away upstairs or at HQ, not sure if their hands are tied or if they are actually that oblivious.

    Feedback is encouraged and somewhat enforced with a yearly survey that addresses customer service and other factors that have nothing to do with the job we do, yet nothing ever comes of the feedback. Just overall, when it comes to decisions that effect us all there is seemingly zero logic as a result of a lack of collaboration and experienced leaders, which is a shame because the photo studio is packed full of talented workers that just want to work hard and be compensated accordingly.

    Advice to Management

    Listen to your team. Don't wait for survey results to then bring up issues that we've attempted to address, especially if you don't have the answers. And if you do have the answers, please share.

    Also, fight for your teams. We're so often told that "it is what it is" but as leaders, you have the visibility to make changes that the rest of us don't.


  10. Helpful (2)

    "hautelook high"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stylist in Culver City, CA
    Current Employee - Stylist in Culver City, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at HauteLook full-time (More than a year)

    Pros

    benefits are great, no dress code.

    Cons

    pay is low, management stirs up drama.

    Advice to Management

    your expectations do not match pay. There are massive pay gaps between employees with similar jobs.


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