HauteLook Reviews | Glassdoor

HauteLook Reviews

Updated February 13, 2017
100 reviews

Filter

Filter

Full-time Part-time

3.4
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Terry Boyle
37 Ratings

100 Employee Reviews

Sort: Popular Rating Date

Pros
  • Work from home; Flexible schedule (in 12 reviews)

  • Very professional, yet chill and fun work environment that will push you to learn new things (in 14 reviews)

Cons
  • There is high turnover in every department (in 9 reviews)

  • Low pay, well below industry standards (in 9 reviews)

More Pros and Cons

  1. "Workplace"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HauteLook full-time (Less than a year)

    Pros

    Location, Benefits, Room for growth, perks, employee discount

    Cons

    There really are no cons

    Advice to Management

    Keep doing what you're doing


  2. "Just OK"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Neutral Outlook
    No opinion of CEO

    I have been working at HauteLook full-time (More than 3 years)

    Pros

    Everyone is nice and friendly and it's a safe work environment.

    Cons

    Little help from anyone internally higher up to help advance career or even promote. No room to grow. All upper management is spread too thin to support their staff. No Nordstrom perks unless you get a Nordstrom credit card.


  3. "Assistant Buyer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Buyer in New York, NY
    Current Employee - Assistant Buyer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HauteLook full-time (More than 5 years)

    Pros

    Nice office, friendly environment. Free Nespresso.

    Cons

    Few opportunities for growth within New York Office. Most growth opportunities are in Seattle where Nordstrom is headquartered.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Good place to get your feet wet."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Photographer in Culver City, CA
    Current Employee - Photographer in Culver City, CA
    Neutral Outlook
    No opinion of CEO

    I have been working at HauteLook full-time (More than 3 years)

    Pros

    Benefits, LGBT friendly, steady work, community feel, management is pretty easy going, hours are good. Very open to people with less experience.

    Cons

    Low pay, well below industry standards. Cliques, traffic into and out of Culver City can be a pain, parking sucks.

    Advice to Management

    Value your employees more.


  6. "Great place to meet talented, like-minded people, learn. Low pay and limited opportunities loom ahead."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Technician in Culver City, CA
    Current Employee - Digital Technician in Culver City, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at HauteLook full-time (More than 3 years)

    Pros

    Very professional, yet chill and fun work environment that will push you to learn new things. Which is great! The job is not so high stress either.

    Cons

    Pay isn't the best and your creativity can at times feel stifled. The job can feel monotonous and boring at times.

    Advice to Management

    Pay your workers a bit more to mitigate quick turnovers.


  7. "These reviews are crazy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Agents
    Current Employee - Customer Care Agents
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HauteLook full-time (More than a year)

    Pros

    Great pay (you start $14.30 for simple work, and if you're at home you get a stipend for Internet every month) this is great pay for an entry-level job. After 1000hrs (6 months) you move to $14.95 for the same simple work.
    Set schedule. Yeah, you read that right. No constantly checking you schedule here. Same hours and same days off every week. This is a con if your performance is low as you will not get a good choice of schedule

    Cons

    Ask 11 people the same question, you'll get 12 different answers.
    Communication is given, but no time is allotted to review it; you have to do it between calls or chats.
    Some of the higher ups aren't nice or helpful, but this is with every job.
    If you move up, which there's a lot of room to do, you won't necessarily get a raise.

    Advice to Management

    Be consistent with protocols (eg don't give a new person a better schedule because they have kids--they took the job knowing what their hours would be)
    Be honest with customers
    SO many tech problems, certainly this can be ammended.


  8. Helpful (2)

    "Many challenges… but not the good kind"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at HauteLook full-time

    Pros

    So desperate for talent that you can work on any project you want.

    Cons

    Most of the software development team are random Infosys contractors. This caused a lot of rework, delays and frustration. The talent they do attract doesn’t last long.

    Advice to Management

    Discount the cloths, not your people.


  9. "Casual environment. Great experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at HauteLook full-time

    Pros

    Management welcomes suggestions and are very considerate of employees. I did not feel micro managed, and always felt I could seek help when I needed to from anyone, even if they were from a completely different department.

    Cons

    Not much room for growth. Most departmental moves are lateral. The hours, so you really can't make plans to leave the office at a certain time because last minute issues or needs come up.

    Advice to Management

    Nothing negative. In my personal experience my managers were great.


  10. "Overall Satisfactory with the company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Cross training, and friendly atmosphere

    Cons

    not enough programs for Management to brush up on there skills

    Advice to Management

    Need tools in place for all titles of the company


  11. "Short-term Flexible OK"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Work from home; Flexible schedule

    Cons

    Tough customers during holidays; Tedious follow-up work



Showing 100 of 104 reviews
Reset Filters