Haven for Hope Reviews | Glassdoor

Haven for Hope Reviews

15 reviews

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3.0
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Haven for Hope CEO Kenny Wilson
Kenny Wilson
3 Ratings

15 Employee Reviews

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  1. "Direct Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Caregiver, CNA in Athens, GA
    Former Employee - Caregiver, CNA in Athens, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Haven for Hope part-time (More than 10 years)

    Pros

    I love working with the elderly an helping people.

    Cons

    The job hours didn't workout with my kids.

    Advice to Management

    I am a very hard working person an love to give my best in all I do . I have very good customer service skills. I know how to talk to people With a lot of respect an dignity.


  2. "More about appearances than results"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Antonio, TX
    Former Employee - Anonymous Employee in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Haven for Hope full-time (Less than a year)

    Pros

    Haven has a great mission. To serve the homeless and help them recover their lives. I would love to do that

    Cons

    They care more about appearances to the public and donors than actual results. There was constant manipulation of the databases at the whims of the directors to fit their narrative. No checks on the quality of information that was stored on their servers.

  3. "Great job working with amazing people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Life Safety Officer in San Antonio, TX
    Current Employee - Life Safety Officer in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Haven for Hope full-time (Less than a year)

    Pros

    You get to help people and most of them really appreciate the work you do. It is amazing to see the transformation of a person's outlook on life from jaded and sometimes hopeless to positive and full of possibilities for happiness.

    Cons

    There are some communication issues that have not been addressed by management. Catering to some clients with a sense of entitlement who are at times disrespectful and ungrateful.

    Advice to Management

    Have a clear mission statement with regards to ALL departments (i.e. what works for Spiritual Services does not necessarily work for Life Safety).


  4. "Run don't work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant
    Former Employee - Accountant
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Absolutely nothing, they should shut this place down.

    Cons

    Treat homeless people like they are animals , and leadership is horrible.

    Advice to Management

    Get new management. Especially the department with high turnover, finance.


  5. "Employment Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Employment Specialist/Job Coach in San Antonio, TX
    Former Employee - Employment Specialist/Job Coach in San Antonio, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Haven for Hope (More than a year)

    Pros

    This place has an awesome mission and an incredible amount of resources to help people get back on their feet. The intended purpose for H4H is magnificently humanitarian.

    Cons

    The tenured employees were unbelievably judgmental and fake. Many behaved as if, and treated the clients as though it were THEIR EARNED DOLLARS they were allocating to people to help meet a need, rather than acting as good stewards or civil servants and simply coordinating the wealth of resources to get people housed and trained and/or gainfully employed. A lot of hypocritical Bible Thumpers. Not all. But many.

    Advice to Management

    Quit using grant money and donated funds for your own gain... And executive management needs to more closely monitor the processes and deliverance of services by various departments... particularly Employment Readiness... There is something not quite on the up and up in that Dept.


  6. Helpful (1)

    "Case Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    Pros

    Incredible mission and fulfilling work to do.

    Cons

    Middle management very uninspired and stifling. Executive level directors are top notch. They lose a lot of good people due to smothering of innovation in the middle.


  7. "Front desk Volunteer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Receptionist in San Antonio, TX
    Current Employee - Receptionist in San Antonio, TX
    Recommends
    Positive Outlook

    I have been working at Haven for Hope (Less than a year)

    Pros

    Interacting with such a broad clientele, helping individuals with ongoing issues and providing assistance with suggestions and solutions.Truly enjoy the feeling of giving back to the community.

    Cons

    Lack of decision making as well as resources to further assist members as

    Advice to Management

    More training to further assist as required.

  8. "Good place for training"

    StarStarStarStarStar
    Former Employee - Case Manager in San Antonio, TX
    Former Employee - Case Manager in San Antonio, TX

    I worked at Haven for Hope full-time

    Pros

    Great place to work after graduation, especially to gain field knowledge in social work, and or work on your LMSW/LPC-I. Plenty of volunteer opportunities.

    Cons

    Salary is low, however it's a great job after graduation.


  9. "Great working environment. Laid back and very relaxed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CERTIFIED PEER SPECIALIST in San Antonio, TX
    Former Employee - CERTIFIED PEER SPECIALIST in San Antonio, TX
    Recommends
    Negative Outlook

    I worked at Haven for Hope full-time (Less than a year)

    Pros

    Basically come and go as you wish. You make your b own hours.

    Cons

    They enable the homeless to much by trying to do everything for them instead of making them do it themselves.

    Advice to Management

    Learn your role.


  10. "They"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Life Safety in San Antonio, TX
    Former Employee - Life Safety in San Antonio, TX
    Recommends
    Neutral Outlook

    Pros

    Amazing environment and very rewarding, benefits are okay, vacation time is good as well.

    Cons

    You are forced to donate a portion of your salary back to United Way and its all about who you know;no matter how good you are.

    Advice to Management

    Listen to your people, not NuStar.


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