Hawaii Family Dental Centers Reviews | Glassdoor
Hawaii Family Dental Centers Reviews
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    Hawaii Family Dental Centers Reviews

    Updated December 26, 2018
    32 reviews

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    4.3
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Hawaii Family Dental Centers President John C. Bower
    John C. Bower
    1 Rating

    Employee Reviews

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    1. Helpful (2)

      "Administration"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook

      I have been working at Hawaii Family Dental Centers full-time (More than 5 years)

      Pros

      Large company, but very family oriented. I see constant improvement in what we do, how we do it, and why we do it. Open to new ideas and input from all employees. Always trying to teach us why we are doing something or changing something instead of just telling us to change it. Works to make the team cohesive, from Managers to front and back staff and dentists. Uses feedback to improve processes.
      Room to grow and cross train as availability is open.

      Cons

      Communication isn't always what it should be.

      Advice to Management

      Continue to work with all team members to make sure they are involved and feel appreciated. Offer support and recognize when team members are overwhelmed.

    2. "Good staff, just lacking guidance & motivation from superiors."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Dental Assistant in Kailua Kona, HI
      Former Employee - Dental Assistant in Kailua Kona, HI
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Hawaii Family Dental Centers full-time (More than a year)

      Pros

      Overtime and decent benefits. Flexible schedules.

      Cons

      Mismanaged, low pay, inequality, unorganized. No motivation or incentives for employees. Company is very money oriented and doest think of the amount of work the staff puts out.

      Advice to Management

      Needs more guidance and organization. Lacking team motivation and dental knowledge in general.

      3. Join the Hawaii Family Dental Centers team
      See Our Latest Jobs

    3. "Business Oriented"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Honolulu, HI
      Former Employee - Anonymous Employee in Honolulu, HI
      Doesn't Recommend
      Neutral Outlook

      I worked at Hawaii Family Dental Centers full-time (More than 3 years)

      Pros

      Competitive pay, semi-flexible hours, 401k, dental benefits, Dr.'s and co-workers are good.

      Cons

      It was a family feel before new management. Now patients are treated as numbers and the focus is for financial gain, not for patient care. The receptionists have to 'hit goals' and if not, they get scolded for not doing small things that pertain to numbers vs. the many numerous things they already do for their overbooked schedules. Some managers don't manage, instead they boss people around and that's why there is a high turnover rate. Their at will policy is truly 'at will.' They fire many people for nothing. 2nd question yourself if you're going to apply for them.

      Advice to Management

      Listen to your employees instead of your own ego's and show people you actually care.

    4. Helpful (2)

      "Operational Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Operations Manager in Honolulu, HI
      Current Employee - Operations Manager in Honolulu, HI
      Recommends
      Positive Outlook

      I have been working at Hawaii Family Dental Centers full-time (More than a year)

      Pros

      Great support. They want you to grow not just professionally but personally also. The company is all about connection. Connection between team members which will carry over to patients.

      Cons

      This is a fairly large size company so some may feel like they are invisable but rest assure, if you do your best, someone will see it.

      Advice to Management

      For the executive team- have lunch with some of the employees at all the centers. They would really appreciate just some one on one time and won't feel so disconnected with the exective team. I think when you share a meal with someone, you create a bond.

    5. Helpful (1)

      "Patient Service Representative"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook

      I worked at Hawaii Family Dental Centers full-time

      Pros

      Good amount of resources and working with talented staff

      Cons

      Management played the blame game often and always micromanaged without valuing the hard work that the staff already presented. Training for my position was very weak and I learned most of the things by myself or from making mistakes. Management/Admin favors many people within the company and that is very easy to see.

      Advice to Management

      Value the hard work and dedication given by your workers. Focus on the care of the patients instead of making more money.

    6. "Patient Concierge/Media Maven"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Patient Concierge/Media Maven in Kïhei, HI
      Current Employee - Patient Concierge/Media Maven in Kïhei, HI
      Recommends
      Neutral Outlook

      I have been working at Hawaii Family Dental Centers full-time (More than 3 years)

      Pros

      Getting to know my co-workers and patients, LOVE MY BOSS, incentives offer to gain when getting rates, medical/dental benefits, ideas to share to help others

      Cons

      Working on Saturdays, lots of responsibilities

      Advice to Management

      Consent changes- recommend changes monthly or every other month, Training should be the same person or 2 (Checkin/Checkout) only because employee gets confuse and to be in the same page.

    7. Helpful (2)

      "Amazing Company, Staff and Patients!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook

      I have been working at Hawaii Family Dental Centers full-time

      Pros

      Staff is caring about your professional and personal needs! Love everyone from the front desk to the doctors.

      Cons

      None I have experienced!

    8. Helpful (2)

      "Caring people, great support, and FUN!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook

      I have been working at Hawaii Family Dental Centers full-time (More than 3 years)

      Pros

      Peers and management want to support and help develop your career. Company is open to new ideas from all levels. Enjoy coming to "work" everyday!

      Cons

      All managers could use more support.

    9. Helpful (2)

      "Dental assistant work Hawaii Family Dental Centers"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Registered Dental Assistant in Mililani Town, HI
      Current Employee - Registered Dental Assistant in Mililani Town, HI
      Recommends
      Positive Outlook

      I have been working at Hawaii Family Dental Centers full-time (More than 3 years)

      Pros

      Great people to work with, flexible hours, good training and they really care about their patients.

      Cons

      I wish they were more bonuses for patient retention or overall production.

      Advice to Management

      Create more bonus structures around patient retention

    10. Helpful (2)

      "GREAT COMPANY WITH GREAT STAFF!!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook

      I have been working at Hawaii Family Dental Centers full-time

      Pros

      Hard working, committed, kind, friendly, patient care!!!

      Cons

      Pay rate, lots of changes in the schedule

      Advice to Management

      Lots of changes to doctors schedules. Start time and finish time should remain the same for all dental assistants to have a better flow throughout the day.