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Hawaiian Telcom Manager Reviews

Updated Apr 24, 2020

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2.7
22%
Recommend to a Friend
Hawaiian Telcom President and General Manager John Komeiji (no image)
John Komeiji
0 Rating
  1. "Good local company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Manager in Honolulu, HI
    Doesn't Recommend
    Negative Outlook

    I worked at Hawaiian Telcom full-time for more than 5 years

    Pros

    challenging work and good atmosphere

    Cons

    slow to adapt to competition

  2. "HT"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Manager 
    Doesn't Recommend
    Neutral Outlook

    I worked at Hawaiian Telcom full-time for more than 3 years

    Pros

    Family atmosphere, good pay and benefits.

    Cons

    Old, stale and struggling to keep up with the competition.


  3. "Extremely Poor Communication"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Non-Management 
    Doesn't Recommend
    Negative Outlook

    I have been working at Hawaiian Telcom full-time for more than 3 years

    Pros

    Benefits are the only reason I stay.

    Cons

    Poor management and zero communication. Employees are treated pretty badly.

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  4. "It is what you make it"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Hawaiian Telcom full-time

    Pros

    Sales and call centers are difficult and it is a high stress environment, but can also be a very fun environment. The pay is very good for an entry level position and benefits are amazing.

    Cons

    Always changing and high expections from management.

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  5. Helpful (3)

    "Desperate for $ or in bad situation, do apply."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager in Honolulu, HI
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Hawaiian Telcom full-time for more than 3 years

    Pros

    Above market compensation and benefits. Company full of good, hardworking people.

    Cons

    Most reviews on Hawaiian Telcom are pretty accurate. The 4-5 star ones are most likely workers tied to employee satisfaction, marketing/investor relations or have a rare/protected position. If you don't mind having a terrible work life balance, you will do well here. You will be a slave to your cell, VPN connection and will be sure to miss a lot of family time, gain weight and develop mental and physical health issues. There is a lot of backstabbing and few compliments. Your workload will be more about process than completing of actual tasks if you work at the management level. It is sad to see the amount of waste and loss of productivity. It is not a healthy work environment, but it does pay well for the Island. Most people are miserable but feel stuck, so they stay.

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  6. Helpful (1)

    "Benefits good. Work-life balance POOR"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Manager in Honolulu, HI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Hawaiian Telcom for more than a year

    Pros

    Medical and 401k matching benefits are great.

    Cons

    Passive Aggressive. Cliques. Does not like mainlanders. Work-life balance really, really bad.

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  7. "Great Company to work for and a great culture"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Manager in Honolulu, HI
    Recommends
    Positive Outlook

    I have been working at Hawaiian Telcom full-time for more than a year

    Pros

    Very good leadership.and a great outlook for growth

    Cons

    Some employees have a negative attitude

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  8. Helpful (4)

    "Feels like a startup."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Honolulu, HI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Hawaiian Telcom full-time for more than a year

    Pros

    Compensation and benefits are very competitive. The location of the main offices is great. It's nice to work downtown with all that has to offer. Hours are manageable.

    Cons

    The environment is challenging for those that would like to make a difference early on. The corporate culture is not one that embraces change, new innovative ideas and approaches. There are a large percentage of people that are quite content with the way it always was including executive leadership. Quality is also not a focus.

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  9. "Current Employee"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager in Honolulu, HI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Hawaiian Telcom full-time for more than 3 years

    Pros

    Family orientated company, upward mobility.

    Cons

    Static job, revolving door of leadership

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