Hawaiian Telcom Reviews

Pros

Enjoyed the experience in Hawaii. Always happy to promote internally.

Cons

Sometimes tough working alongside union departments.

Pros

Sales and call centers are difficult and it is a high stress environment, but can also be a very fun environment. The pay is very good for an entry level position and benefits are amazing.

Cons

Always changing and high expections from management.

Advice to Management

Keep working to improve and keep your reps informed on all that is going on, to keep everyone on the same page.

Pros

I worked at Hawaiian Telcom almost six years and would say that its an overall great place to work. Great people who care about one another and there customers.

Cons

Additional capital to invest in infrastructure and systems would be helpful to better compete.

Advice to Management

Keep up the good work.

Pros

One of the best places to work in the islands. Being that some of the senior management teams has been replaced with (hopefully) something better, there is blue skies ahead for this company. With the most recent merger of Cincinnati Bell, there should be an influx of cash to help the company grow. With a personality fit of Cincinnati Bell and Hawaiian Telcom, the unified force will be a strong competitor to Spectrum....

Cons

Some departments still have politics so thick, you can't even get your work done or feel the breeze of the air conditioning. Most of the day is spent fighting internally, so that nothing gets done.

Advice to Management

Continue to get rid of those that really are dead weight to the company and really doesn't care if the company succeeds or not. Removing a few of the previous top brass is a great start. Being that most of the dead weight of the previous senior management is gone, and putting John K at the top is a great change to help the company grow. John is a great leader and he can do great things to the new CB/HT company. Glad to...

Pros

They take care of their own, and promote from within.

Cons

Actual product services is pretty bad. Especially after hour calls. Terrible.

Advice to Management

Learn to deal with the union better.

Pros

- If you get into the right department your co workers are amazing and work together to meet goals. - Benefits are great - Advancement is easy if you show drive and are willing to learn

Cons

The mentality of "not my job" is alive and well in certain departments.

Advice to Management

We are going in the right direction please keep it up.

Pros

For the most part you feel like you're part of a family

Cons

When there's tension in the air, you can feel it

Pros

Your in Hawaii, enjoy it.

Cons

Management is clueless and not very smart.

Advice to Management

Lay yourself off.