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Hawaiian Telcom Reviews
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    Hawaiian Telcom Reviews

    Updated May 17, 2018
    61 reviews

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    Full-timePart-time
    3.0
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    Scott K. Barber
    13 Ratings

    61 Employee Reviews

    Sort: PopularRatingDate
    Pros

    • "Medical and 401k matching benefits are great" (in 5 reviews)

    • "Great, competitive pay and benefits" (in 4 reviews)

    Cons

    • "The problem is middle and upper management; mostly the former" (in 4 reviews)

    • "There is no training program for management, only for hourly" (in 2 reviews)

    More Pros and Cons

    1. "Good Company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Hawaiian Telcom full-time

      Pros

      Great Company to work for

      Cons

      More training programs needed for internal processes

      Advice to Management

      fix the things that are costing the company unneccesary labor

    2. "Hawaiian Telcom"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Network Specialist in Honolulu, HI
      Former Employee - Network Specialist in Honolulu, HI
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Hawaiian Telcom full-time (More than 5 years)

      Pros

      Coworkers were great and benefits are good. Company is large and stable.

      Cons

      As with any large company departments act as competitors

      3. Join the Hawaiian Telcom team
      See Our Latest Jobs

    3. "Mana"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Hawaiian Telcom full-time (More than 3 years)

      Pros

      - If you get into the right department your co workers are amazing and work together to meet goals.
      - Benefits are great
      - Advancement is easy if you show drive and are willing to learn

      Cons

      The mentality of "not my job" is alive and well in certain departments.

      Advice to Management

      We are going in the right direction please keep it up.

    4. "Customer Service"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Hawaiian Telcom full-time

      Pros

      For the most part you feel like you're part of a family

      Cons

      When there's tension in the air, you can feel it

    5. "Great place to work if you want your soul crushed"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Hawaiian Telcom full-time

      Pros

      Your in Hawaii, enjoy it.

      Cons

      Management is clueless and not very smart.

      Advice to Management

      Lay yourself off.

    6. "Ok job, salary too low for Hawaii"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Zone Tech I in Honolulu, HI
      Current Employee - Customer Zone Tech I in Honolulu, HI
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Hawaiian Telcom full-time (More than 5 years)

      Pros

      Challenging job, good benefits. Low cost medical and dental coverage for the family. Better pay scale than most companies in Hawaii.

      Cons

      The Salary is too low for Hawaii’s cost of living. The work is challenging, but climate is just right in Hawaii.

      Advice to Management

      Please have respect for your employees . Then the employees will respect you.

    7. "Good Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Hawaiian Telcom full-time

      Pros

      Company cares about customers and employees.

      Cons

      Can be a challenge to navigate across many teams to accomplish goals.

    8. Helpful (1)

      "Lack of growth"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Negative Outlook
      Approves of CEO

      Pros

      The employees are like family.

      Cons

      There is no training program for management, only for hourly. This hinders efficiency as employees have to learn the ropes on their own.

      Advice to Management

      Develop a training program so that employees don't have to rely on one another for process questions & answers. On the job training is not the answer.

      Develop a mentoring and advancement program. A lot of employees have outgrown their current positions but don't get recognized. Management continues to advance the inexperienced and wonder why the bottom line grows at a slow pace.

    9. "Great Place to Work, for the most part"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Honolulu, HI
      Current Employee - Anonymous Employee in Honolulu, HI
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Hawaiian Telcom full-time (More than 10 years)

      Pros

      Great benefits, awesome people, variety of job positions.

      Cons

      More reactive than proactive due to limited budget. Most projects than employees to handle.

    10. Helpful (1)

      "Great people with struggling vision"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Honolulu, HI
      Current Employee - Anonymous Employee in Honolulu, HI
      Recommends
      Neutral Outlook
      Disapproves of CEO

      I have been working at Hawaiian Telcom full-time (More than 8 years)

      Pros

      People are great. Culture at times can be family oriented.

      Cons

      Upper management has a lack of vision and moves very slow towards changes.

      Advice to Management

      Needs to learn to take measured risks quickly before opportunities disappear.

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