Hawaiian Telcom Reviews

Updated Jan 12, 2021

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3.6
80%
Recommend to a Friend
100%
Approve of CEO
Hawaiian Telcom President and General Manager John Komeiji (no image)
John Komeiji
8 Ratings
Pros
Cons
  • "The problem is middle and upper management; mostly the former(in 4 reviews)

  • "It is located in downtown and parking as well as the commute can be costly(in 3 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Great Company"

    5.0
    Former Employee - Technician in Honolulu, HI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hawaiian Telcom full-time

    Pros

    Good leadership. Good pay. A lot of overtime.

    Cons

    Morale could use a little improvement.

    Continue reading
  2. "good pay and overtime"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cable Maintenance in Monroe, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Hawaiian Telcom full-time

    Pros

    lots of overtime for maintenance techs. Good pay and benefits

    Cons

    metrics are unrealistic to hit as maintenance technicians could spend a week on a big outage but only get credit for one job completed when they want and tell you to complete atleast two jobs a day


  3. "Hawaiian Telecom is a great company that cares as much about their employees as they do about their customers."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service and Sales Representative in Honolulu, HI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hawaiian Telcom full-time for less than a year

    Pros

    This company values it's employee's. It shows in management, pay, and ultimately benefits the company as a whole.

    Cons

    It is located in downtown and parking as well as the commute can be costly.

    Continue reading
  4. "Great!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Hawaiian Telcom full-time

    Pros

    Enjoyed the experience in Hawaii. Always happy to promote internally.

    Cons

    Sometimes tough working alongside union departments.

  5. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Network Engineer in Honolulu, HI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hawaiian Telcom full-time for more than a year

    Pros

    They take care of their own, and promote from within.

    Cons

    Actual product services is pretty bad. Especially after hour calls. Terrible.

    Continue reading
  6. "Good Company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Hawaiian Telcom full-time

    Pros

    Great Company to work for

    Cons

    More training programs needed for internal processes

    Continue reading
  7. "Software Engineering Intern - Technology"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hawaiian Telcom

    Pros

    The people and the community were very friendly and always made me feel at home.

    Cons

    As someone unexperienced in software internships, I felt like I didn't have all the skills and knowledge to perform well in this internship.

  8. "Good Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Zone Technician II in Honolulu, HI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hawaiian Telcom full-time for more than 5 years

    Pros

    Good company to work for that care about their employees

    Cons

    Company should improve the work/life balance of the technicians

  9. "Great place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Manager in Honolulu, HI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hawaiian Telcom full-time for more than 8 years

    Pros

    Great benefits and competitive pay scale

    Cons

    Lots of reacting to problems instead or proactive resolutions

  10. "Good place to work depending on the department"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hawaiian Telcom full-time for more than a year

    Pros

    People are great and nice.

    Cons

    Managers need development and help.

Viewing 1 - 10 of 78 English Reviews