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Hawaiian Telcom

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Hawaiian Telcom

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Hawaiian Telcom Employee Reviews about "benefits are great"

Updated Jan 8, 2021

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Found 6 of over 90 reviews

3.4
64%
Recommend to a Friend
91%
Approve of CEO
Hawaiian Telcom President and General Manager John Komeiji (no image)
John Komeiji
14 Ratings
Pros
  • "Great, competitive pay and benefits(in 6 reviews)

  • "Medical and 401k matching benefits are great(in 6 reviews)

  • Cons
  • "The problem is middle and upper management; mostly the former(in 4 reviews)

  • "Company should improve the work/life balance of the technicians(in 3 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Reviews about "benefits are great"

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    1. 4.0
      Current Employee, more than 8 years

      Great place to work

      Jan 8, 2021 - Sales Manager in Honolulu, HI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits and competitive pay scale

      Cons

      Lots of reacting to problems instead or proactive resolutions

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    2. 1.0
      Former Employee, less than 1 year

      Horrible, horrible, company

      Jan 16, 2015 - Consumer Sales Representative in Honolulu, HI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      pay and benefits are great. If you can survive initial probationary period, extremely strong union. On-site cafeteria and gym.

      Cons

      Training program very inadequate. After completing initial training period you will find much of the information you were taught is wrong and will be reprimanded for YOUR "errors". Management and leads are rarely available and when they are you will often get conflicting responses. Management does not care about employees and does not take accountability for their errors. Buck passing very common. Company systems are extremely inefficient/inadequate and often results in customer facing issues which you will be responsible to correct. Inadequately staffed for technical support positions which results in long hold times and irate customers. Corporate culture feels like high school. It often feels like management didn''t care if you're a good employee and perform your job, only if they liked you. Favortism very prevalent. Employee churn very high due to job dissatisfaction. Most employees will agree that they dislike working there but tolerate it for the pay.

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      5 people found this review helpful
    3. 4.0
      Current Employee, more than 3 years

      Mana

      Mar 14, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - If you get into the right department your co workers are amazing and work together to meet goals. - Benefits are great - Advancement is easy if you show drive and are willing to learn

      Cons

      The mentality of "not my job" is alive and well in certain departments.

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    4. 4.0
      Current Employee, more than 10 years

      Great Place to Work, for the most part

      May 1, 2017 - Anonymous Employee in Honolulu, HI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, awesome people, variety of job positions.

      Cons

      More reactive than proactive due to limited budget. Most projects than employees to handle.

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    5. 4.0
      Current Employee

      Systems Engineer

      Mar 13, 2016 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Competitive salary, great benefits and training.

      Cons

      No stock/option employee purchase program.

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      1 person found this review helpful
    6. 2.0
      Former Employee, more than 1 year

      Benefits good. Work-life balance POOR

      Jul 8, 2015 - Manager in Honolulu, HI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Medical and 401k matching benefits are great.

      Cons

      Passive Aggressive. Cliques. Does not like mainlanders. Work-life balance really, really bad.

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      1 person found this review helpful
    Viewing 1 - 6 of 6 English Reviews

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