Hawaiian Telcom "upper management" Reviews | Glassdoor

Hawaiian Telcom Employee Reviews about "upper management"

Updated Jul 15, 2019

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Found 68 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
66%
Recommend to a Friend
100%
Approve of CEO
John Komeiji
2 Ratings
Pros
Cons
  • "The problem is middle and upper management; mostly the former(in 4 reviews)

  • "Company has no money for improvements(in 3 reviews)

More Pros and Cons

Reviews about "upper management"

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  1. Helpful (1)

    "Great people with struggling vision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Honolulu, HI
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Hawaiian Telcom full-time for more than 8 years

    Pros

    People are great. Culture at times can be family oriented.

    Cons

    Upper management has a lack of vision and moves very slow towards changes.

    Advice to Management

    Needs to learn to take measured risks quickly before opportunities disappear.

    Hawaiian Telcom2017-04-10
  2. Helpful (3)

    ""It's just the culture here""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waipahu, HI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Hawaiian Telcom full-time for more than a year

    Pros

    The majority of the people you'll interact with at the working level are GREAT and know how to get things done, even if they're not sure why Mid through Upper Management wants it done in the first place!

    Cons

    Middle-Upper Management know what the issues are, but the power struggle between all of them will not allow for positive changes to be made for the benefit of the company as a whole.

    Advice to Management

    Stop just talking about making changes and make some! The only reason the employee sat scores where as high as they where, which isn't all that high overall, is because you gave people HOPE things would change. PLEASE follow though with them this time!!!

    Hawaiian Telcom2015-12-29
  3. Helpful (3)

    "My outlook on the company and its goals and priorities have decreased steadily over time."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Honolulu, HI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hawaiian Telcom full-time for more than 10 years

    Pros

    Compensation is reasonable, there are many opportunities to learn given the large number of departments and the people are great.

    Cons

    Employee morale is low, because: upper management is out of touch with the realities faced by individual contributors, middle level management is constantly jockeying for position, it is very political, company is out of touch with the market. People our doing what's in their own best interest and there is no unity across the company.

    Advice to Management

    If long-term success is desired, fix the culture issue.

    Hawaiian Telcom2013-08-17
  4. Helpful (3)

    "old boy politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Network Engineer in Honolulu, HI
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Hawaiian Telcom full-time for more than 5 years

    Pros

    If you're a working level person that likes to learn a variety of new things, it's the place for you. Once you establish yourself as a "problem solver", you can jump into nearly every problem and build a great set of skills.

    Cons

    As much of the reviews have said and EVERYONE in the company knows. The problem is middle and upper management; mostly the former. Middle management has been a problem since the Verizon cutover. Sure, there are a bunch of intelligent people in middle management but there are also some really bad ones; ones that speak eloquently and pass off blame but deliver next to nothing....

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    Advice to Management

    Make a conscious decision to leave behind the idea that "we are a big company." You really aren't. I've rarely (if ever) seen an SMT member leave the 17th floor to take a good hard look at what the real problems are at the working level. Strange...considering a good chunk of the workforce is within the same building... Whether, you want to believe it or not, there are a handful of key people at the working level that...

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    Hawaiian Telcom2013-08-13
Found 68 reviews