Hawks Cay Resort Reviews | Glassdoor

Hawks Cay Resort Reviews

7 reviews

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4.0
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Sheldon Suga
5 Ratings

7 Employee Reviews

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  1. "Would definitely recommend to work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hawks Cay Resort full-time

    Pros

    Employees are treated well. All you can eat breakfast, lunch and dinner. Diverse environment. SUNSHINE! Everyone says Hi with a smile. Beautiful people everywhere.

    Cons

    high turnover. health benefits were okay, but could've been better.

    Advice to Management

    Keep doing what you do best. Hawks Cay is truly a gem.


  2. "Server"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Good Company to work for. Good People. Fun area.

    Cons

    Not that much time off.

  3. "Amazing place that could use a few changes."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server
    Former Employee - Server
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Hawks Cay Resort full-time (Less than a year)

    Pros

    Beautiful grounds, amazing coworkers and most management. Housing villas great. HR department always a pleasure. If you're willing to work, the hours are there. A few perks to working there like sunset cruise and kayaking. Potential to make some money.

    Cons

    Upper and new management company, the same 5 and 10
    Foot rule should apply to you as well. Alma manager needs to be replaced with someone willing to work and not bully employees. Find someone who cares for PM Ocean restaurant to manage it so that it will thrive and raise morale among employees.
    Same buffet every day, change it up! Variety is the spice of life
    Auto grat only applies to spa and in room dining.

    Advice to Management

    Upper management and new management company, try practicing what you preach. The rules apply to you as well. Recognize that your employees are there working hard to not only make money but make it a memorable experience for the guests. They are the ones that represent the resort. They're the ones that are taking care of the guests every day and talking with them. Show some respect. They work harder than you do.


  4. "High expectations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Duck Key, FL
    Former Employee - Manager in Duck Key, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Beautiful property, easy to advance if you are a decently hard worker, free lunch, nice coworkers, plenty of hours and a great resume builder

    Cons

    Some departments need to get it together, lack of teamwork...everybody is looking out for themselves. Disorganized management in some areas, rude clientele in the resort guest wise.

    Advice to Management

    Don't just hire warm bodies. Find qualified passionate management!


  5. "Pretty fun place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservations Agent in Duck Key, FL
    Current Employee - Reservations Agent in Duck Key, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hawks Cay Resort full-time (More than a year)

    Pros

    Friendly atmosphere. Nice co-workers. New management company is making this resort REALLY NICE!!

    Good compensation

    Cons

    Hard to find long term employees with a desire to work hard and better themselves.


  6. Helpful (1)

    "Fun place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Recreation Intern in Duck Key, FL
    Former Intern - Recreation Intern in Duck Key, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hawks Cay Resort as an intern (Less than a year)

    Pros

    staff is friendly and fun, beautiful environment

    Cons

    long hours and some poorly managed areas


  7. Helpful (3)

    "Perfect for Looking to Settle in the Florida Keys"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banquet Captain in Marathon, FL
    Former Employee - Banquet Captain in Marathon, FL
    Recommends

    Pros

    The location is fantastic for those looking to settle in the Keys. Equidistant from Miami and Key West. Provides limited employee housing to seasonal hourly staff and very limited employee housing. Pay is competitive.

    Cons

    Communication from senior staff can be lacking. Rumors run through the hotel without confirmation. Succession planning and workforce development in some areas is lacking. LIke many employers in the Florida Keys, it is difficult to move up because of management longevity.

    Advice to Management

    Be more open with staff about the direction of the hotel and expectations, particularly for promotion.


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