Hawley Reviews | Glassdoor

Hawley Reviews

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  1. "Okay"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    There aren't many pros to work in the warehouse at Hawley. Weekends off may be the only one. Sometimes they had catered lunches.

    Cons

    There is no heating or air in the warehouse. Summer it is very hot. Winter is the slow season and much easier work.

    Advice to Management

    Care more for employees and listen to what they have to say. Very high turn over rate. Get some AC.


  2. "Oh boy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook

    I worked at Hawley full-time

    Pros

    Hmmm, the company logo is fairly soothing in its way, I suppose...

    Cons

    Let's see, the company, and the job. What else... the utter lack of any kind of desire to improve.

    Advice to Management

    I don't think there is much to advise really. Ship what you can when you can, if you can. You know what I'm talking about!

  3. Helpful (5)

    "Formerly decent work environment, now toxic and failing."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Hawley full-time (More than 5 years)

    Pros

    Pros: It's in the bicycle industry so the dress code is minimal. Generally do not have to work over 45-50 hours a week. The internet connection is fast and the wifi is good. There are a few fun and laid back employees here. Upper management are based in another country and do not ask for or expect much of US office employees and consider a 48 hour turn around reply time on email acceptable. Shifting blame is viewed as an acceptable defense for not doing work.

    Cons

    Cons: The main office is located in Red Bank, most ‘famous’ for being the home of Dylann Roof.
    It is extremely hot in the summer and the warehouse is old, cramped and poorly cooled. Lately the warehouse has had to work both night and weekend shifts to try to catch up with the workload.

    You will get a new health care provider each year with worse options and new paperwork and networks to navigate.

    Everything at Hawley changed for the worse after the acquisition, excuse me, partnership with Lambert in Quebec. Communication frequently isn't, resulting in misaligned expectations and employee confusion and resentment. Much of upper management has limited grasp of English and comes off as arrogant, overly serious, and aloof. Meanwhile, some local management adheres to the yelling redneck / profane drill sergeant method to provoke results. Major decisions are hastily made without accepting input or feedback from the employees who have to then implement them. Low pay cannot attract or retain quality employees, and having yearly bonuses tied to sales goals penalizes everyone not involved directly in sales.

    More recently, key employees have abruptly and disruptively left after refusing to submit to
    'salary re-negotiation’, which, coupled with an increased reliance on temp agency workers, is extremely detrimental to morale for those unlucky enough to still be here.

    Advice to Management

    Advice to Management: If you're already in upper management, just convene a few meetings a week, delegate anything difficult, keep your office phone on DND and keep coasting till retirement. Some of you do this already and I do not blame you.

    Everyone else: Build a time machine and travel back to 2013 and convince the owner that selling his company to indifferent non-English speakers is a terrible idea. Oh, and fire the person who clogs the toilets in the bathroom on a weekly basis. Thanks.


  4. Helpful (5)

    "Lambert Ruined this Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lexington, SC
    Former Employee - Anonymous Employee in Lexington, SC
    Doesn't Recommend
    Negative Outlook

    I worked at Hawley full-time (More than 3 years)

    Pros

    Casual work environment. Flexible hours and work at home was an option when I was around. On Fridays people could sign up to bring their dog to work.

    Cons

    Where to begin here, the majority of their issues stem from a buyout. A company called Lambert has bought out Hawley and destroyed the work environment. They have fired veterans from their positions and forced people to take pay cuts while increasing their responsibilities. Hawley had its issues before but the changes Lambert has implemented have ruined the workflow in the warehouse and are destroying the reputation Hawley has with its customers. They now have a B shift and force people to work on weekends to make up for lost time. Time is lost because of a complete overhaul of the website and ERP system. Lambert is in Canada so they control the company remotely and don't seem to care about the culture anymore. They get great benefits and massive amounts of vacation time but have no issue making people take pay cuts in the U.S. If you disagree with a Lambert employee you might as well start looking for another job. In fact if you still work there do yourself a favor and find another job. This was a fun place to work until this buyout.

    Advice to Management

    Learn to speak French and hope the people north of the wall learn to accept you as one of their own? No but really there is no management at Hawley anymore. Everything is controlled from Lambert.


  5. Helpful (3)

    "Toxic management and unstable work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lexington, SC
    Former Employee - Anonymous Employee in Lexington, SC
    Doesn't Recommend
    Negative Outlook

    Pros

    The employees are kind. Everyone goes for a bike ride at lunch. Hours are flexible. Commission for sales.

    Cons

    Poor pay and benefits. Very rude, unskilled and aggressive managers. No teamwork - everyone's out for themselves. Run away


  6. Helpful (1)

    "A small company going through lots of growing pains."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The work-life balance is OK at best.

    Cons

    The training is non-existent, at best. Hope you can figure things out on your own!

    Advice to Management

    Walk the walk! Don't just talk.


  7. "An Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Staff in Lexington, SC
    Former Employee - Warehouse Staff in Lexington, SC

    Pros

    Good work environment, great people, bicycle parts at cost

    Cons

    Hot in the summer, cold in the winter, long hours, lack of break time, low pay