Hayneedle Reviews | Glassdoor

Hayneedle Reviews

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Found 156 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
42%
Recommend to a Friend
65%
Approve of CEO
Scott Doughman
19 Ratings
Pros
  • "Fun culture, great coworkers, Good work/life balance(in 15 reviews)

  • "The people at Hayneedle were great and it provided an exceptional work environment(in 14 reviews)

Cons
  • "No opportunity for advancement from call center to corporate office(in 8 reviews)

  • "As the company grows, the corporate office space is getting more and more crowded(in 5 reviews)

More Pros and Cons
  1. Featured Review

    "Excited for real career opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Care Specialist in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hayneedle full-time (Less than a year)

    Pros

    Love the culture and the people. Very open

    Cons

    Hours sometimes can suck but they do have shift bidding which is nice.

    Advice to Management

    Keep an eye on the popularity contest

    Hayneedle2018-10-31
  2. "Fun place to work, Lots of changes going on to switch over to Walmart"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Approves of CEO

    I have been working at Hayneedle full-time

    Pros

    Fun culture, great coworkers, Good work/life balance

    Cons

    Poor management, Switching to walmart has been messy and stressful with layoffs

    Hayneedle2019-02-05
  3. Helpful (2)

    "Needs improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT Professional in Omaha, NE
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hayneedle full-time for more than a year

    Pros

    The people I worked with at Hayneedle in the IT department were wonderful to work with - lots of very knowledgeable and passionate IT professionals. The company regularly put together events to boost morale and celebrate our achievements.

    Cons

    After the takeover by Walmart, culture took a negative hit. Several of our VPs and high level directors were forced out (with someone at Walmart corporate office taking their duties) or left of their own accord. A fair number of Hayneedle employees were laid-off as well. A stack ranking system was put in place to determine merit bonuses and pay raises. Several co-workers of mine who did excellent work and had...

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    Hayneedle2019-01-09
  4. "Customers service rep email"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hayneedle full-time

    Pros

    Being able to Work from home.

    Cons

    Management, shift bids, the job i applyed for was not the job I did.

    Advice to Management

    Listen better to employees and work better with them so they can do their job better.

    Hayneedle2019-01-30
  5. "Challenging Dynamic Workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hayneedle full-time

    Pros

    Hayneedle is a great place to work, it's growing and changing, but still has that entrepreneur feel!

    Cons

    Can be a bit fast paced, but that makes it exciting!

    Hayneedle2018-10-26
  6. "Long time here, but not for much longer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Hayneedle

    Pros

    The people I work with are amazing as long as they are not Supervisors or Managers. Great pay for people starting out who don't notice the poor management above them.

    Cons

    Supervisors and Management seem to think that if you are not a salaried employee, you are a worthless idiot. Which happens to be hilarious as I haven't met a Care Center Manager, or Supervisor, that isn't a moron. Because of old business practices many positions that should NOT be hourly are, and are EXTREMELY underpaid (the Care Center starts at $15/hour, several Corporate positions pay less and yet require a college...

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    Advice to Management

    To Walmart- fire all Managers at the Care Center. Review the Supervisors and fire those who still have loyalty to the Managers. Go over to the Corporate offices and fire as many of those Managers too because they allow the bad behaviour to continue. Because Walmart, at the end of the day I can assure you, Hayneedle is not following the guidelines you have set for proper work ethics.

    Hayneedle2018-11-03

    Hayneedle Response

    November 7, 2018Customer Care Supervisor

    Thank you for taking the time to provide us with your feedback. As a growing organization we’re open to all feedback to provide employees with the best possible experience. In the last six months we have implemented an employee survey to better understand what our employees needs ...

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  7. "Great so far"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hayneedle full-time

    Pros

    Pay. Help when you need it. Easy to advance.

    Cons

    I cant find any yet

    Hayneedle2018-10-17
  8. Helpful (3)

    "Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Hayneedle full-time

    Pros

    Loved the atmosphere during my first year and a half. Great people to work with and originally had tons of opportunity. Initially had a great work life balance and was rewarding.

    Cons

    I left that place with PTSD from all the late nights and stress. I now hate and fear my career. They literally will find any way to break your spirit by false milestones. Zero appreciation for your craft. Overall worst job and environment I've been in.

    Advice to Management

    It's not the lower level management's fault. I had three great managers who all left or lost their power to do their job. With zero backing from higher ups we were left grinding our teeth. There is zero compassion from Walmart. A hands off approach is needed with limitations on changes to the production process. Clarity is needed and the ship is sinking. Valuable team members are leaving who have 10+ yrs of knowledge...

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    Hayneedle2018-10-31
  9. Helpful (1)

    "Web Dev"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hayneedle full-time

    Pros

    There are some good people there

    Cons

    Since Walmart bought Hayneedle it has all been about pleasing Walmart and about money rather than employee. Culture took a turn for the worse and all manager's "hands are tied" when an employee comes to them with concerns. Management is lacking in integrity and genuine care for the employees. It is not somewhere you want to go to grow as a person or within your career

    Hayneedle2018-10-08

    Hayneedle Response

    October 23, 2018Technical Recruiter

    Thank you for sharing this feedback. While the acquisition has affected some associates differently, we feel the engineering team has greatly benefited. The tech stack has experienced a transition to newer tools like ReactJS, NodeJS, Redux, Java 10 and Spring Boot. Our goal is ...

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  10. Helpful (2)

    "UI/UX Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - User Experience Designer in Omaha, NE
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hayneedle full-time for more than a year

    Pros

    Some of the people get it.

    Cons

    Lack of direction. One day its this and the next day it’s something else. Always chasing competitors instead of being a leader. Too afraid of disruption and failure. Higher ups have their hands on too many projects. Hires people that are not good at their job but are in a high enough position it influences everything. Just a cluster of chaos and bad direction.

    Advice to Management

    I’m writing this to warn others. I doubt you guys will be operational for much longer. Walmart will eat you and just do it themselves. Jump ship would be my advice, which most of you are doing anyways

    Hayneedle2018-10-06

    Hayneedle Response

    October 15, 2018Technical Recruiter

    Thank you for sharing your feedback. We encourage you to reach out to our team to discuss your thoughts on how we can improve. We make it a point to translate employee and customer feedback into actions to drive a high-performing team. The UX team at Hayneedle is fortunate to ...

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Found 156 reviews