Hayneedle Reviews | Glassdoor

Hayneedle Reviews

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Found 159 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
39%
Recommend to a Friend
66%
Approve of CEO
Scott Doughman
21 Ratings
  1. "Both Pros & Cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Positive Outlook

    I have been working at Hayneedle full-time

    Pros

    Great pay since now owned by Walmart.com. Unlimited PTO for salary employees.

    Cons

    Typical large corporate environment.

    Hayneedle2018-01-18
  2. Helpful (4)

    "Pre Walmart - 5 stars. Post Walmart - 0 stars"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Email Associate in Omaha, NE
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hayneedle full-time for more than a year

    Pros

    An honest work-from-home job in an age where 90% of them are scams. Discreetly discriminates in hiring practices, unlike some call centers where you can guess with decent accuracy how many of your coworkers are on parole and/or have a criminal record.

    Cons

    Promotions don't happen. You can job shadow anytime you like but this ends up being a guided tour of another position you'll never get. Sidewalk ends several blocks from the center, not very fun if you want to bike. Workload has effectively doubled post-buyout for remaining employees with no increase in pay or benefits. Work benefits are now those of WalMart. In other words, awful. Words such as "overhired"...

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    Advice to Management

    Whatever you were paid to sell out to WalMart wasn't nearly worth it. In the space of a couple months what was a vibrant and joyful workplace has degenerated into just another call center where nobody smiles and everyone is terrified of being fired on a daily basis. If you put half the effort into scrutinizing some of the vendors as you did your poor employees, I guarantee you'd be losing a lot less money to broken or...

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    Hayneedle2018-02-09
  3. "Fantastic Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Hayneedle full-time

    Pros

    Open Management to employee communication, lots of room to grow with in company, relaxed work environment, great employees

    Cons

    Got bought by Walmart, small work space

    Advice to Management

    Keep lines of communication open

    Hayneedle2017-12-27
  4. "Good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hayneedle full-time

    Pros

    Friendly work atmosphere, fair starting pay.

    Cons

    A lot of lifting, can get really cold in the winter.

    Hayneedle2017-11-12
  5. "Great People!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Customer Experience Email Specialist in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hayneedle full-time for more than 2 years

    Pros

    The people at Hayneedle were great and it provided an exceptional work environment.

    Cons

    Staffing or scheduling seemed off.

    Hayneedle2017-10-07
  6. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Omaha, NE
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Hayneedle full-time for more than 2 years

    Pros

    The people are the best reason to work there. I enjoyed my time there and would go back. The work at home program is awesome, and I recommend it to anyone who has a chance.

    Cons

    Customers who do not read the descriptions, and expect more than what they are getting. Other than that nothing.

    Hayneedle2017-10-04
  7. "Times they are a changing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Category Manager in Omaha, NE
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Hayneedle full-time for more than 9 years

    Pros

    Lots of opportunities for career advancement as well as working in different areas of the company. Good Benefits and fairly flexible schedule.

    Cons

    Company was acquired by walmart.com recently and has lead to several teams being restructured as well as plans/goals being changed frequently. Change in leadership and direction has made it difficult to understand what your priorities should be and what is expected of you. Merchant team is split between 3 offices, in three different time zones and communication is not good. There are also SEVERAL problems currently...

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    Hayneedle2017-09-27
  8. "Email Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hayneedle

    Pros

    great team aspect. Definitely want you to succeed.

    Cons

    lots of change, and lags of hours

    Hayneedle2017-09-15

    Hayneedle Response

    September 22, 2017Customer Care Supervisor

    Thank you so much for your feedback! As we continue to grow as a business it is natural to see this amount of change so we appreciate your flexibility here. As well being in the retail industry we do see peaks and valleys in our customer traffic, rest assured there will be no shortage ...

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  9. Helpful (3)

    "Amazing company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hayneedle full-time for more than 2 years

    Pros

    Hayneedle's perks; flexible schedules, work at home opportunities, and frequent food days aren't the only reason this company is amazing. The employees at Hayneedle are truthfully passionate about what they're doing, not waiting for the clock to strike 5, but heads down and engaged in their work. I was always treated with respect and my voice was heard not only in small brainstorming sessions but in larger, more formal...

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    Cons

    None! Exciting things are happening!

    Hayneedle2017-08-26
  10. "Corporate Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Omaha, NE
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Hayneedle full-time for more than 2 years

    Pros

    Flexible hours and a Relaxed atmosphere

    Cons

    Since being aquired Hayneedle has really fallen away from their stated core values. I saw drastic changes in the respect departments and individuals had for each other. I also see a lack of ambition from the company as a whole. The pay is very low in my former position. Though new responsibilities of the job were being continually added HR and Managers did not see the need to re-evaluate the compensation or title...

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    Hayneedle2017-09-02
Found 159 reviews