Hays Reviews in London, England | Glassdoor

Hays London Reviews

Updated September 19, 2017
289 reviews

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London, England (UK)

4.3
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Hays CEO Alistair R. Cox
Alistair R. Cox
175 Ratings

289 Employee Reviews

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Pros
Cons
  • The recruitment industry is long hours (in 329 reviews)

  • Maintaining good work-life balance can be a bit challenging at times (in 89 reviews)

More Pros and Cons

  1. Helpful (4)

    "Horrible Management and a sinking ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in London, England (UK)
    Current Employee - IT Manager in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hays full-time (More than 5 years)

    Pros

    Worked with some great people when I first joined who realized things were going downhill and left.

    Cons

    Currently managed by some monkeys who dont have a clue on what theyr doing. Dumping all the costs into CAPEX from OPEX is not reducing the overheads. A bunch of con artists currently running the company into the ground and milking it for everything its worth.

    Advice to Management

    Get somebody to manage IT who actually have some technical knowledge.


  2. Helpful (5)

    "Suck the life out of you, terrible management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in London, England (UK)
    Current Employee - Senior Consultant in London, England (UK)
    Doesn't Recommend
    Negative Outlook

    I have been working at Hays full-time (More than a year)

    Pros

    Good pay/ commission
    Good office banter

    Cons

    Terrible management- awful management style, unmotivating, unrealistic expectations.
    Hierachy between senior managers and other staff- "us and them" culture
    All KPI driven- care more about whether you're hitting your target than whether you're actually providing clients with a decent service.
    Tar each consultant (whether billing a lot or not) with the same brush
    Hire and fire culture
    Long hours
    Unappreciative of hard work
    Unflexible- time off sick is almost not allowed
    Too many office politics
    Staff are not valued at all, as soon as you're not hitting your targets your got rid of. I wasn't persoanlly but saw it happen to other people

    Advice to Management

    Motivate and value your staff more.
    Stop making employees work extensive hours
    Spend a week in consultants shoes and see how tough the job is before you implement targets.

  3. Helpful (1)

    "Great Place for Training,"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruitment Manager in London, England (UK)
    Former Employee - Recruitment Manager in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hays full-time (More than 10 years)

    Pros

    Excellent initial training programme
    Good formal structure

    Cons

    Pay rates well below market average
    Very political and top heave management structure


  4. Helpful (3)

    "Poor Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruitment Consultant in London, England (UK)
    Former Employee - Recruitment Consultant in London, England (UK)
    Doesn't Recommend
    Disapproves of CEO

    I worked at Hays full-time (More than 5 years)

    Pros

    Good at managing employees out of the business. Good at oursourcing

    Cons

    Poor management, Poor commission schemes


  5. Helpful (5)

    "A company with no Ethics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Manager in London, England (UK)
    Former Employee - IT Manager in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hays full-time (More than 5 years)

    Pros

    Some very good people work at Hays and are very sociable. The management have no interest in maintaining a team and are more geared towards a factory model to make money. Would suit any managers working in this sort of an environment.

    Cons

    No direction from management. Self preservation attitude everywhere you turn. Mostly firefighting throughout rather than analyzing the actual problem.No company ethics towards employees.

    Advice to Management

    Need to treat you employees better. You fired some of your most loyal and long serving employees which is disgraceful.


  6. Helpful (5)

    "Corporate machine with terrible retention and lack of discipline."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Consultant in London, England (UK)
    Former Employee - Associate Consultant in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Hays full-time (Less than a year)

    Pros

    Great training, good social life. Never a boring moment.

    Cons

    Experienced sexism and racism, issues raised were not dealt with effectively by senior management. Persistent micro-managing and being threatened with my job until I eventually quit. Commission structure is also terrible in comparison to other recruitment companies.

    Advice to Management

    It is truly worrying how many managers who are not good managers seem to be protected for some reason. This company has a terrible reputation amongst every other recruitment agency I've spoken with and all for the same reasons I have listed above - too much micro-managing.


  7. Helpful (2)

    "If you want to recruit good recruiters, don't micro manage them incessantly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Practice Lead in London, England (UK)
    Former Employee - Practice Lead in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Hays full-time (Less than a year)

    Pros

    Honestly, I thought long and hard about this and I cannot think of one thing they offer that I would recommend - well maybe their salary surveys.

    Cons

    If you want to be driven into the ground following their KPI's join. When one of the KPI's is 8 CV's per vacancy! then you have an idea of the calibre of the people you are working with. Managers spend all their time running searches on your activity and send you inane emails asking you whey your temp only put in 36 hours of timesheets last week!!

    Advice to Management

    Allow people to demonstrate that they can work under their own steam if given half a chance

  8. "Good training VERY boiler room"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Junior Consultant in London, England (UK)
    Former Employee - Junior Consultant in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hays full-time (More than a year)

    Pros

    The training at Hays is unrivalled and the doors it opens for your next role is great too.

    Cons

    Very boiler room and kpi driven. Not a great commission structure and you are lost amongst loads of employees.

    Advice to Management

    Listen to your staff and show some compassion. When you invest so much money in each recruit it seems pointless not to help them grow. There is no sympathy for potential without results. If you are the best you are well looked after but having ok figures makes you invisible. I am billing more than some of the top billers when I was there. This is mainly down to the support I was shown.


  9. Helpful (6)

    "Recruitment Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruitment Consultant in London, England (UK)
    Former Employee - Recruitment Consultant in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hays full-time (More than a year)

    Pros

    Great team of work colleagues and supportive to the nth degree , good brand name

    Cons

    Senior Management are appalling I have never seen such a turnover of staff as I did at Hays, the leadership skills in my office were not existent and the director and senior manager were in constant "meetings" for no reason,. No real work done by these two. Attrition rate so high and no one at the top bothered at the way people were treated albeit people complained, if Hays really is Passionate about People they should start with their staff or loose the logo. I saw practices taking place which were abhorrent to me and quite frankly very dubious and totally against company policy. No one did a thing it was aloud to continue outrageous

    Advice to Management

    Nigel Heap you need to sort this out as you have a lot of unhappy people who have left been pushed out due to nothing being done. The talent that has left is overwhelming and they are all at competitors. I did not want to leave but was left no choice with the behavior of my director


  10. Helpful (6)

    "Just awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior in London, England (UK)
    Current Employee - Senior in London, England (UK)
    Doesn't Recommend
    Negative Outlook

    I have been working at Hays full-time (More than 8 years)

    Pros

    The London office is very good. A good training ground for raw grads if you cant find anywhere better to work.

    Cons

    Firstly, pay and basics are ridiculously low. This is because if they make people redundant they only have to pay statutory minimum. This company are tight beyond belief. Secondly, a number of senior people have left and I am yet to find ONE who has a positive thing to say about this company. Staff turnover is ridiculously high for a reason. Those that are left are either looking to leave or un-inspirational that they have a knock on effect on others who will then want to leave. This is a sinking ship and the next 12/18 months will prove that.

    Advice to Management

    Listen. And pay people more.


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