Hays Reviews in United Kingdom | Glassdoor

Hays UK Reviews

Updated January 15, 2018
912 reviews

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United Kingdom

4.4
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Hays CEO Alistair R. Cox
Alistair R. Cox
590 Ratings

912 Employee Reviews

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  1. "Overall ive had a great start to my Hays Career."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Recruitment Consultant in Stoke-on-Trent, England (UK)
    Current Employee - Associate Recruitment Consultant in Stoke-on-Trent, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hays full-time (Less than a year)

    Pros

    Really good training and incentives to push towards. Great team and you are always being helped towards promotion.

    Cons

    Can feel like your thrown in at the deep end sometimes, however this can sometimes benefit you.

    Advice to Management

    The transition from somebody leaving a desk to somebody taking over could be done more smoothly.


  2. "Great experience at Leeds"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Nurse in Leeds, England (UK)
    Former Employee - Registered Nurse in Leeds, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hays full-time (More than a year)

    Pros

    I had a very supportive manager Zhak Grobbelaar. He is very ready to help, just a phone call away.

    Cons

    Nothing I can think of, treated me well as an agency nurse.

  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hays full-time (Less than a year)

    Pros

    The company is set up to help you achieve. There is full training at every stage of your career and you have support from both management and colleagues. They have an excellent graduate programme too.
    You have the opportunity to earn well here as well as progress your career.
    They also have a great social conscience

    Cons

    The hours can be long, but this is a sales job, you get out what you put in


  4. "Not a place for working parents"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Recruitment Consultant in Birmingham, England (UK)
    Former Employee - Senior Recruitment Consultant in Birmingham, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hays full-time (More than 3 years)

    Pros

    Great training portfolio for new starters, very structured and detailed training plan.
    Plan that sets out what is needed to move up the ladder.
    Great career opportunities
    Nice Offices
    Global brand looks good on your CV.

    Cons

    most managers are left to their own devices and therefore it depends on who you get as to if you are managed properly. If they are a billing manager then good luck as they only care about you hitting target to make them commission rather than the actual challenges if you don't hit them.
    Top billers are treated differently to other workers- not chased on hitting KPI or BD but other workers are treated harshly if they don't hit the targets.
    If you plan on having a family then don't bother returning, the work life balance is shocking, when you do reduce your hours they practically take a loan chunk off you which makes it impossible to still live on a decent salary, then pro rota your commission and your team commission if your a manager. You are made to feel guilty if you have to take time off for dependants being unwell and god forbid you actually want to understand the maternity pay and rights, its met with muttering.

    Advice to Management

    Educate the manager on HR policies, different staff get different answers on what is and isn't allowed based on favouritism.


  5. "What not to become..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiting Manager in London, England (UK)
    Former Employee - Recruiting Manager in London, England (UK)
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Hays full-time

    Pros

    I made some great friends at Hays and I will openly admit that I learnt a lot in my career which has helped me become successful in my following job. I am very grateful for that.

    Cons

    Although I learnt a lot, when I became a manager at Hays I learnt what not to do by observing my management. I believe I became a good manager by ensuring I did not use my leaders as an example to follow.

    I fully appreciate management is under pressure to get results but the shouting, open belittling, aggression and borderline scare tactics are not necessary if you want your team to perform.

    Advice to Management

    Personally I think the senior leadership team need a complete reshuffle. Most who sit around the board room table are past their prime and do not have a grip on the reality of the recruitment market now - they still focus on what happened when they were recruiters in the 1980s.

    Bring in younger leadership, demonstrate diversity in your leadership rather than filling the room with middle aged white men and start considering ideas the younger generation offer. You never know - you may regain market share if you do.


  6. "You get out what you put in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hays full-time (More than 8 years)

    Pros

    Clear link between effort (not just/particularly time) and the rewards that you get out of it. Resources of a large company around bids and contracts, marketing, web presence

    Cons

    Sometimes brand perceptions from outside the company can be quite dated

    Advice to Management

    Invest more in some areas of back office


  7. "Module 1: Sales Training and Assessment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter in Chesterfield, England (UK)
    Current Employee - Recruiter in Chesterfield, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Hays full-time (Less than a year)

    Pros

    Amazing training & Good Career Opportunities

    Cons

    Work days are longer than normal

    Hays Response

    Dec 29, 2017

    Thanks for your review

  8. "Great Office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in Northampton, England (UK)
    Former Employee - Senior Consultant in Northampton, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hays full-time (More than 3 years)

    Pros

    Lovely little office! Everyone is great to work with . Great starting point for trainees, very structured training delivered either in Birmingham or London. They do invest in there staff and provide everyone with all the tools they need to start there own successful desk. Management are supportive of you.

    Cons

    Very little team-builder/social events
    General communication of ANY business changes were poor and always presented right before anything happened
    No car parking.

    Hays Response

    Jan 3, 2018

    Thank you for your review.


  9. Helpful (1)

    "Great training ground to understand business."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruitment Consultant in London, England (UK)
    Former Employee - Recruitment Consultant in London, England (UK)
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Hays full-time (More than a year)

    Pros

    They will put up with you. At Hays they seldom fire people even with poor performance (mainly because the retention of consultants is poor in Cheapside).

    Training is above average - role plays are based on the ideal scenarios, not real life.

    It is not hard to get in.

    If you are liked you will be looked after.

    Cons

    Office politics particularly Directors and the MD is tiresome and they are out of touch with the front-line of recruitment.

    There are a lot of cliques in Cheapside.

    Base salary and commission structures are poor.

    Once you have resigned you are a reject - no thank you, or good luck.

    Micro managed.

    Sales Days.

    Advice to Management

    CEO is disengaged from the business. Maybe management should use the research from the marketing department to address Cheapside's retention?

    Hays Response

    Dec 29, 2017

    Thank you for your review.

    I'm disappointed to read your comments about your experience of working in the Cheapside office and will pass on your comments to the relevant people. If you would like... More


  10. "Industrial internship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Intern in Bristol, England (UK)
    Current Intern - Intern in Bristol, England (UK)
    Neutral Outlook

    I have been working at Hays as an intern (Less than a year)

    Pros

    - Excellent Training and Support from Senior Management and colleagues
    - Excellent Incentives
    - Graduate opportunities
    - Meritocratic Culture

    Cons

    - Base salary is relatively low considering the role is on the same level as associates
    - Long working hours can make a work-life balance hard


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