Hazelden Betty Ford Reviews | Glassdoor

Hazelden Betty Ford Reviews

Updated July 20, 2017
117 reviews

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2.6
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Mark G. Mishek
45 Ratings

117 Employee Reviews

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Pros
  • Great staff, rewarding work, beautiful campus (in 13 reviews)

  • For the most part the co workers are great to work with (in 6 reviews)

Cons
  • Upper management is making changes that do not benefit employees or patients (in 9 reviews)

  • Middle management is dysfunctional (in 8 reviews)

More Pros and Cons

  1. Helpful (1)

    "Clinical"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Center City, MN
    Current Employee - Anonymous Employee in Center City, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Hazelden Betty Ford full-time (More than 10 years)

    Pros

    Nice grounds, decent insurance premiums

    Cons

    Some staff work their butts off while others hardly work 30 hours a week. Managers play favorites and will turn on dedicated employees in a dime.


  2. "HBFF cares!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Addiction Technician in Rancho Mirage, CA
    Current Employee - Addiction Technician in Rancho Mirage, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hazelden Betty Ford part-time (More than a year)

    Pros

    Excellent company to work for!

    Cons

    More hours would be nice.

  3. "Too much change!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Center City, MN
    Former Employee - Anonymous Employee in Center City, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hazelden Betty Ford full-time (Less than a year)

    Pros

    There are a tremendous amount of good people that work for this organization and they truly want to help people. Benefits are great.

    Cons

    Upper management has created a very disorganized system that started with the merger with Betty Ford Center and ended with the implementation of a new EHR from Cerner. It was a complete disaster from the word go. I think they hide the truth from employees about changes and why they take place. There has been restructuring that has adversely effected many employees. It is too bad. This is not the place I knew from may years ago.

    Advice to Management

    Stop buying into the press that you are selling about how wonderful the organization is doing and how great the treatment is and start looking at what is the next right thing to do instead.


  4. "Pressure"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Hazelden Betty Ford full-time

    Pros

    Passionate clinical staff, challenging and fulfilling work, beautiful location, wonderful location, I like my day to day work responsibilities

    Cons

    Little support from upper management, immense pressure regarding productivity, unmanageable workload, low staff morale, high staff turnover resulting in many new and inexperienced clinicians

    Advice to Management

    Reduce the separation between executive staff and clinical staff by actually listening to concerns


  5. "Chemical Dependency Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hazelden Betty Ford full-time

    Pros

    Co workers are great.

    Cons

    After the merger things were not the same. Mom and pop out the door. All about the numbers now.


  6. Helpful (3)

    "Money > People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, OR
    Former Employee - Anonymous Employee in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hazelden Betty Ford full-time (More than 3 years)

    Pros

    Employees that provide clinical care genuinely care about their clients and wish to provide best client care possible despite impossible demands and lack of support from management.

    Cons

    Where to even begin? High-quality employees are recognizing the deterioration of the quality of treatment and are leaving, leaving a less valuable product yet the company continues to "act as if" it is the best product on the market thereby ignoring problem areas and perpetuating an ever decreasing quality in treatment as well as increasing the disconnect between management and clinical care providers.

    Upper management has their heads in their booty's and focus only on the numbers and just how many wads of cash they can squeeze in to their pockets while middle management continues to make poor, impulsive decisions based on crisis that perpetuates a work flow based in reactivity which creates further issues that are met with more impulsive and reactive solutions.

    This company states that it is mission and values driven yet the only consistent value that it appears to be driven by is how much money they can make no matter the cost to client care or employee satisfaction.

    Lack of transparency, double speak, and dishonesty are part and parcel of upper management.

    Advice to Management

    Re-evaluate what business you are in and recognize that you are screwing up peoples lives with your carelessness, selfishness and lack of attention to what your clients need. Management needs to be completely washed and started anew.


  7. "CD counselor Center City"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Float Counselor- Primary in Minneapolis, MN
    Former Employee - Float Counselor- Primary in Minneapolis, MN
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Hazelden Betty Ford full-time (More than 3 years)

    Pros

    Caring staff, great facilities, decent pay, decent benefits, great mission and focus, lot of variety, get to make a difference in people's lives.

    Cons

    Terrible management and leadership, does not retain talent and skill, lives only on reputation anymore, patients given consistently substandard care but compared to other facilities it looks decent, staff do not feel safe but are afraid to speak up, will diminish energy and enthusiasm to help people over time due to lack of support.

    Advice to Management

    Don't know where to start. Learn the skills of therapy, medicine, treatment, working with people, before you begin your journey of pretending like you know these things as a leader. Remove ineffective and toxic staff.

  8. "The organization has changed dramatically to meet the requirements of insurance companies."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Hazelden Betty Ford full-time (More than 5 years)

    Pros

    Opportunity to help addicts get back to living a normal life. Very structured environment but some limited opportunities to give input to Management.

    Cons

    Top down management limits creative thinking from the people doing the work with patients and family members. Since insurance reimbursement now dictates level of care, employees feel controlled.

    Advice to Management

    Serve those doing the work.


  9. "I like what I do, but everything else in this organization is horrible."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical in Center City, MN
    Current Employee - Medical in Center City, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hazelden Betty Ford full-time (More than 8 years)

    Pros

    Working with the diverse group of patients and friends. A majority of the people here are helpful, but not all.

    Cons

    Running a world renown treatment facility into the ground. They cut different departments jobs, but hire more executive, six figure jobs. Hazelden is seriously in some financial debt, so figure that out!

    Advice to Management

    Listen to your employees and ask them for solutions before screwing things up more they are already. ALL of you executives should be fired and ashamed of yourselves for taking away the true meaning of a world renown facility with excellent care, which is no longer.


  10. Helpful (2)

    "Medical"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Staff in Center City, MN
    Current Employee - Medical Staff in Center City, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hazelden Betty Ford full-time (More than 3 years)

    Pros

    I would except there aren't any.

    Cons

    Management is incompetent and fake. Be prepared to be lied to by your manager/supervisor. Supervisor is a known liar through out department. No respect for employees. Management is top heavy with no management experience. High turnover because people leave when they figure out the place is a joke. No direct link to HR, and HR is just as incompetent.

    Advice to Management

    Spend the money and hire management with 4 year degrees who actually know how to manage people.


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