Hazelden Betty Ford Reviews | Glassdoor

Hazelden Betty Ford Reviews

Updated December 3, 2017
128 reviews

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2.5
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Mark G. Mishek
54 Ratings

128 Employee Reviews

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Pros
  • For the most part the co workers are great to work with (in 8 reviews)

  • Great staff, rewarding work, beautiful campus (in 12 reviews)

Cons
  • Upper management solicits money for (in 12 reviews)

  • Middle management is dysfunctional (in 8 reviews)

More Pros and Cons

  1. "Great patients, management needs work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Hazelden Betty Ford full-time (Less than a year)

    Pros

    Working closely with patients, feeling like you're actually helping someone get their life back on track, good food in the cafeteria, great co workers.

    Cons

    Managers and supervisors are too top heavy. Recent massive firing purge has everyone on edge. Employees who work hard don't seem to matter.

    Advice to Management

    Appreciate your hard working employees. Give a notice before firing 50 people.


  2. "Disappointed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinical in Center City, MN
    Former Employee - Clinical in Center City, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hazelden Betty Ford full-time (More than a year)

    Pros

    Caring clinical staff
    Beautiful facilities and grounds
    Extensive focus on marketing
    Decent benefits
    Nice cafeteria
    Mission is noteworthy
    Recognized as a leader in the field
    Diverse product line - treatment, publishing, grad school

    Cons

    Salaried Clinical staff are chronically overworked and management have not yet been able to address this effectively to make a difference. Very difficult to keep up with all the changes in processes and oppressive documentation requirements. Not enough focus on training. Recent cuts in admin and support staff made it much worse by putting more pressure on direct patient care staff. The work did not go away when the staff were cut. Company has a history of reorganizing frequently, causing chaos and creating more work for everyone.

    Advice to Management

    Needing more focus on decreasing the workload of direct patient care staff and streamlining administration and documentation processes.

  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Center City, MN
    Current Employee - Anonymous Employee in Center City, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hazelden Betty Ford full-time (More than 3 years)

    Pros

    Quality care, excellent counselors, flexible, great benefits, beautiful and clean environment, hard working employees

    Cons

    Things change quickly-sometimes with little warning-but it is in response to different needs of people served

    Advice to Management

    Keep working on communication- especially with those of us working with patients


  4. Helpful (1)

    "The Good and the bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical in Portland, OR
    Former Employee - Medical in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Hazelden Betty Ford (More than 5 years)

    Pros

    Hazelden employs some of the top people in the field of addiction medicine

    Cons

    It grown to the point it has lost sight of the employees who are on the ground floor working with the patients

    Advice to Management

    Solicit more input from employees and actually utilize it


  5. "anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Some departments realize what it is to endorse respect and dignity

    Cons

    most upper management are bullies. It is a very passive - aggressive work environment and lower than average pay.

    Advice to Management

    employees are as human as you are, it would be good to be treated as such.


  6. Helpful (1)

    "Decent job for the area"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Accountant in Center City, MN
    Former Employee - Staff Accountant in Center City, MN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Hazelden Betty Ford full-time (More than 5 years)

    Pros

    Salary and benefits are competitive for being a non-profit. Strong focus on helping the client overcome their addiction. Many employees that live in the area have been with the company for 20 years or more.

    Cons

    Few advancement opportunities, they prefer to hire from outside. The work environment can best be described as each person working in a silo versus being team oriented.


  7. "Rather not say"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Center City, MN
    Current Employee - Anonymous Employee in Center City, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hazelden Betty Ford full-time (More than 8 years)

    Pros

    Patient contact. It’s rewarding to see the change of the patients from when they admit to discharge.

    Cons

    Where do I begin. This place has been mismanaged since Mark Mishek became CEO. They have done many cutbacks and layoffs to many times in the last two years.

    Advice to Management

    All you executives need to be fired! You have poor management skills, driving Hazelden into the ground. The money you make is ridiculous and if you all even to a small pay cut, that would help Hazelden. You all made your bed, not sleep in it!

  8. Helpful (5)

    "Not worth the stress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    - Wonderful clients
    - There are a handful of superior counselors who are excellent at their jobs
    - Work environment is clean/inviting

    Cons

    - Upper management solicits money for “patient aid” from employees who can barely make ends meet
    - In 2014, CEO Mark Mishek made $598,982
    - Mark Mishek does not make eye contact when addressing employees, which conveys inauthenticity
    - Often supervisors reach out to employees for “cost saving” and “efficiency improvement” ideas, yet don’t take them into consideration
    - Hazelden spent an unimaginable amount of money on new software that only benefits certain locations and departments within the company, causing confusion in daily operations
    - Layoffs are common (very common) and heartless, often leading to fear and serious distrust in mid and upper management
    - Benefits are awful: $3500 deductible for a family, poor provider network often leaving employees with “less than ideal” care
    - Credentialed employees are favored above those who are not
    - Hazelden spends heaps of money on renovations to sites exclusively in Minnesota, conveying other locations are less deserving
    - Training in any capacity is a joke, often leaving employees with more questions than answers

    Advice to Management

    Practice your mission and value statements. Get rid of Mark Mishek and break up the cliquey mid management.


  9. Helpful (1)

    "Too much upper Management!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hazelden Betty Ford part-time (More than 10 years)

    Pros

    Lovely campus in Center City, use of Fitness Center, good benefits. Good treatment for patients, Lots of great employees

    Cons

    Company attracts great people , however, employees are being totally stretched and abused now. It was a really caring place to work years ago, but now it's all about building new buildings, expansion/growth, overworking Recovery Services staff while continuing to create many levels of management and pay for lots of "other " things with money they are saving on Direct patient care staff and using money patients are paying for treatment on other departments that do not serve patients at all.

    Advice to Management

    Stop building more buildings; stop overworking your staff, get rid of all the layers of Management; make cuts at the top or executive salaries if you get behind budget instead of providing less and less services and staff for patients. Or maybe when the stock market is good like it is; if you get behind budget use that! Stop building buildings or supporting Public Policy, Research Dept, or other ancillary areas off patient revenue. Raise the money for those things or don't do it.


  10. Helpful (2)

    "Staff counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Addiction COunselor in New York, NY
    Current Employee - Addiction COunselor in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Hazelden Betty Ford full-time (More than 3 years)

    Pros

    Make a difference in the world. Growing addiction problems in the world are a major problem, and it great to be on the front lines.

    Cons

    So hard to capture. Facility is run by addicts, and not in a positive way. I say that as a recovering addict, it just operates like a dysfunctional family. Very poor guidance and support for clinicians. Multiple relapses every week. Extensive fraternization consistently. Staff have learned to not care, quietly, because they are not supported. No innovation or advances in treatment. Don't work here. Don't send love ones here. Send them to AA or Smart Recovery and a counselor and you will get better results. Ask any staff and they will tell you the same thing, if they can be honest with you.

    Advice to Management

    Study what makes treatment centers work. Stop living off your brand, because it is evaporating quickly. Read a book on dysfunctional alcoholic family systems and then apply it to yourself. Particularly pay attention to the family image chapter that hides the dysfunction going on behind closed doors.


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