Hazelden Reviews in Center City, MN | Glassdoor

Hazelden Center City Reviews

Updated April 19, 2017
17 reviews

Filter

Filter

Center City, MN

2.1
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Mark G. Mishek
12 Ratings

17 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • mental health professional in the building past business hours (in 6 reviews)

  • Upper management is making changes that do not benefit employees or patients (in 4 reviews)

More Pros and Cons

  1. "Transcription Department"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Tansripionist in Center City, MN
    Former Employee - Medical Tansripionist in Center City, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hazelden full-time (More than 3 years)

    Pros

    Great pay, great supervisor, great benefits

    Cons

    For me, it was the distance of 30 miles; also, production typing can get stressful


  2. Helpful (1)

    "Medical services"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical in Center City, MN
    Current Employee - Medical in Center City, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hazelden full-time (More than 8 years)

    Pros

    Working with the patients is the best thing ever. You get to meet a diverse population and hear their stories on how they got there.

    Cons

    More about the money than the patients. They have been letting patients that are not suitable for our facility they stay. Basically, it doesn't matter what other problems you have that are just as severe, they will let you in because of the money. Unfortunately, we cannot provide the other services or can barely get by with the extra services they need.

    Advice to Management

    Try working in someone else's shoes before making some other stupid change that doesn't need to happen. There is no need for all of the executives and the salaries they get paid, it's ridiculous!


  3. Helpful (4)

    "Mental Health Therapist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mental Health Therapist in Center City, MN
    Former Employee - Mental Health Therapist in Center City, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hazelden full-time (More than 3 years)

    Pros

    I worked with wonderful, caring and passionate co-workers who believed in the mission of Hazelden and helping people that struggle with addiction.

    Cons

    I felt devalued and never listened to. I worked long hours and was never given the opportunity to move up within the company. The company focused more on managed care and growing buildings than taking care of the people that help make the company.

    Advice to Management

    Slow down, listen and value those who are working in the field.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (4)

    "Chaotic - disorganized"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CD Counselor in Center City, MN
    Current Employee - CD Counselor in Center City, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hazelden (More than 3 years)

    Pros

    Resume enhancement. Free meal when you work thanksgiving or Christmas. That Really is about it. I wish there was more to say.

    Cons

    High stress : clinical managers addicted to their smart phones (irony?) - minimal training. CEO is a for-profit corporate elite- essentially the 1 percent that Bernie Saunders warns you about. Pity some of the CD supervisors that are 'stuck' there because of the good pay - obviously everyone else is not stuck there and it shows with high attrition rate of counselors.

    Advice to Management

    Slow down. Stop implementing new corporate programs every second. Slow down and focus on counseling your patients. Has become almost an afterthought.


  6. Helpful (2)

    "Changing for the Better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Center City, MN
    Current Employee - Anonymous Employee in Center City, MN
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    You get to work for the leader in addiction care - a very reputable name. The campuses are amazing. You get to see the impact of your work on the patients you treat. The system is changing to make care more accessible to the public through partnering with insurances. The changes are giving employees a voice on how they think care should best be delivered. Additionally, with the new EHR going in, the system will have the best tools of anywhere in the nation! Amazing fitness center access for employees, and the cafeteria is amazing. Great culture.

    Cons

    There are some employees who are stuck in the "way it always has been done," and don't want to change to adapt the system because of the ways care has changed. There are a lot of employees and former employees who fight any changes.

    Advice to Management

    A lot of work has been done in creating a vision of what treatment will look like going forward, communicate this vision to employees - all employees, and then work to make sure that the vision is enacted. People who are not onboard should be encouraged to leave, especially management who acts in opposition to the changes.


  7. Helpful (6)

    "New Employee and very worried"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Center City, MN
    Current Employee - Anonymous Employee in Center City, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Hazelden part-time (Less than a year)

    Pros

    Beautiful facility, staff seems to care about patients. Some news changes are beneficial. Quick response with regards to the hiring process.

    Cons

    Lots of lay offs that were done very poorly. Bitter staff that are rude to new hires due to said lay offs. Benefits suck due to only one high deductible plan. Orientation was a joke, often just left alone all day watching videos due to short staffing. Management doesn't seem very genuine. Older staff burnt out from mandations and/or working short.

    Advice to Management

    Clean house in the management area. Make sure people are qualified to be mgrs. or supervisors. Stop burning out your staff with mandations and being short staffed. Have a policy of not hiring friends and family. Fire dishonest people.


  8. Helpful (2)

    "I hope they know what they are doing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Center City, MN
    Former Employee - Administrative Assistant in Center City, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hazelden (More than 10 years)

    Pros

    Wonderful co-workers, people are passionate about their jobs

    Cons

    Upper management is making changes that do not benefit employees or patients


  9. Helpful (5)

    "Lost their way"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Center City, MN
    Current Employee - Anonymous Employee in Center City, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hazelden part-time (More than 3 years)

    Pros

    Mission Driven, great clinical staff, good team work.

    Cons

    Middle management has completely gutted clinical staff and has created an unsafe environment where most providers are burnt out and unable to safely care for their patients.

    Advice to Management

    Take some of your huge endoment and invest it in your clinical services. Ratio of staff to patients is crazy compared to virtually every other treatment center.


  10. Helpful (2)

    "Such a Disappointment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Former Employee - Anonymous Employee in Center City, MN
    Former Employee - Anonymous Employee in Center City, MN
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    The majority of staff care about the population served.

    Cons

    There is a serious disconnect between the stated mission of Hazelden and actual practice. I moved 800 miles to specifically work at Hazelden, based on the compay's reputation. Whereas the framework for effective management is present, it is not utilized effectively. The company fails to follow the policies in place and unfortunately only pays lip service to improvement through the empowerment of staff. It appeared that long term employees were well aware of the issues, but were wise enough to stay quiet lest they be targeted. The middle management seems very protective of their fifedoms and is quick to stifle any complaint or worse, constructive criticism. It closely resembles a big dysfunctional family. One that uses passive aggression as the favored management technique. I recommend examining turnover rates for a cle as r picture of each department.

    Advice to Management

    Explore the level of fear and discomfort that most staff feel when asked for an opinion on how well their department is managed. Complete anonymity is the only possible hope for getting a true picture.


  11. Helpful (5)

    "A sad decline from Twelve Step leadership to commodity treatment."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Center City, MN
    Current Employee - Manager in Center City, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Hazelden full-time (More than 10 years)

    Pros

    Good vacation policy and health insurance, opportunities for continuing education for chemical dependency professionals.

    Cons

    Hazelden has moved away from the multi-disciplinary "Minnesota Model" it pioneered. It is focused on making the most amount of money for the least amount of service. It is doing medication assisted treatment and cognitive behavioral treatment carried out by an endless supply of newly minted, low cost, inexperienced counselors from its graduate school and a rotating supply of post-doctoral fellows in the mental health clinic.

    Advice to Management

    Re-read "Hazelden-A Spiritual Odyssey" and try to recapture the way of life that built Hazelden.


Showing 17 of 72 reviews
Reset Filters