Hazelden Reviews | Glassdoor

Hazelden Reviews

Updated April 19, 2017
70 reviews

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Full-time Part-time

2.4
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Mark G. Mishek
39 Ratings

70 Employee Reviews

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Pros
Cons
  • mental health professional in the building past business hours (in 6 reviews)

  • Upper management is making changes that do not benefit employees or patients (in 4 reviews)

More Pros and Cons

  1. "Transcription Department"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Tansripionist in Center City, MN
    Former Employee - Medical Tansripionist in Center City, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hazelden full-time (More than 3 years)

    Pros

    Great pay, great supervisor, great benefits

    Cons

    For me, it was the distance of 30 miles; also, production typing can get stressful


  2. Helpful (1)

    "Medical services"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical in Center City, MN
    Current Employee - Medical in Center City, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hazelden full-time (More than 8 years)

    Pros

    Working with the patients is the best thing ever. You get to meet a diverse population and hear their stories on how they got there.

    Cons

    More about the money than the patients. They have been letting patients that are not suitable for our facility they stay. Basically, it doesn't matter what other problems you have that are just as severe, they will let you in because of the money. Unfortunately, we cannot provide the other services or can barely get by with the extra services they need.

    Advice to Management

    Try working in someone else's shoes before making some other stupid change that doesn't need to happen. There is no need for all of the executives and the salaries they get paid, it's ridiculous!


  3. Helpful (4)

    "Middle Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Hazelden full-time

    Pros

    The people you work with at Hazelden are exceptionally dedicated caring individuals. Truly patient focused and the work environment , on the colleague level, is supportive and non-corporate in the "watch your back" way that many large organizations are.

    Cons

    Upper management makes exceptionally poor decisions , ones that are impulsive and blanket national facilities that do not work for all the facilities. This leads to massive overspending , lay offs and a sense of fear in the work place. Very distracting to see software changes, and structural changes practically monthly with little support from upper management - They look at the numbers, period.

    Advice to Management

    Take the time to understand each site and do not have one senior supervisor managing cross national departments. It doesn't work. Customized medicine is a trend- the same mission should target site to site when making large changes that drives revenue. The fall out is destructive to staff and foundation revenue.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "It's not Betty Ford Any more"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Counselor in Palm Springs, CA
    Current Employee - Counselor in Palm Springs, CA
    Negative Outlook
    Disapproves of CEO

    I have been working at Hazelden full-time (More than 3 years)

    Pros

    Well educated staff. Beautiful campus in a secure location. Easily accessible to Eisenhower Medical Center. Amazing views of the mountains.

    Cons

    I've been there for over a year and haven't met the first person who is glad they work there. There is no medical staff as they've all been fired. The work load is unbearable at times with no support from management. Some patients are there for as little as 6 days. There is no job security and no team treatment support. Buildings share a tech and there is no security ... period! What Betty Ford created has died... the property is now poorly maintained and no one seems to care. 33 counselor were terminated in one day. So sad.

    Advice to Management

    No one believes they have job security at Betty Ford. That's why the industries finest minds are going elsewhere. You have over worked the staff and instilled a sense of apathy.


  6. Helpful (4)

    "Mental Health Therapist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mental Health Therapist in Center City, MN
    Former Employee - Mental Health Therapist in Center City, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hazelden full-time (More than 3 years)

    Pros

    I worked with wonderful, caring and passionate co-workers who believed in the mission of Hazelden and helping people that struggle with addiction.

    Cons

    I felt devalued and never listened to. I worked long hours and was never given the opportunity to move up within the company. The company focused more on managed care and growing buildings than taking care of the people that help make the company.

    Advice to Management

    Slow down, listen and value those who are working in the field.


  7. Helpful (4)

    "Chaotic - disorganized"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CD Counselor in Center City, MN
    Current Employee - CD Counselor in Center City, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hazelden (More than 3 years)

    Pros

    Resume enhancement. Free meal when you work thanksgiving or Christmas. That Really is about it. I wish there was more to say.

    Cons

    High stress : clinical managers addicted to their smart phones (irony?) - minimal training. CEO is a for-profit corporate elite- essentially the 1 percent that Bernie Saunders warns you about. Pity some of the CD supervisors that are 'stuck' there because of the good pay - obviously everyone else is not stuck there and it shows with high attrition rate of counselors.

    Advice to Management

    Slow down. Stop implementing new corporate programs every second. Slow down and focus on counseling your patients. Has become almost an afterthought.


  8. Helpful (2)

    "Wonderful Company"

    Star Star Star Star Star
    • Career Opportunities
    Current Employee - Director in Naples, FL
    Current Employee - Director in Naples, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Hazelden Betty Ford is very mission minded. Haven't worked for an organization like this where people are really passionate about addiction and many very skilled. Have worked at various sites within the organization and find passionate people throughout. Organization even focuses on attitudes of employees. Leaders are being trained on employee engagement. All staff are trained on customer service...be of service.

    Cons

    Large organization so within it there are varied levels of staff commitment. At times people have not been held accountable including management but that is strongly changing. Low performers are being moved out.

    Advice to Management

    It's difficult for front line clinicians to absorb so much change so fast. They are the key providers of service, the key face to the families and clients. We need to do whatever we can to support them.


  9. Helpful (2)

    "Changing for the Better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Center City, MN
    Current Employee - Anonymous Employee in Center City, MN
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    You get to work for the leader in addiction care - a very reputable name. The campuses are amazing. You get to see the impact of your work on the patients you treat. The system is changing to make care more accessible to the public through partnering with insurances. The changes are giving employees a voice on how they think care should best be delivered. Additionally, with the new EHR going in, the system will have the best tools of anywhere in the nation! Amazing fitness center access for employees, and the cafeteria is amazing. Great culture.

    Cons

    There are some employees who are stuck in the "way it always has been done," and don't want to change to adapt the system because of the ways care has changed. There are a lot of employees and former employees who fight any changes.

    Advice to Management

    A lot of work has been done in creating a vision of what treatment will look like going forward, communicate this vision to employees - all employees, and then work to make sure that the vision is enacted. People who are not onboard should be encouraged to leave, especially management who acts in opposition to the changes.


  10. Helpful (1)

    "counselor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Primary Counselor in Portland, OR
    Current Employee - Primary Counselor in Portland, OR
    Recommends
    Neutral Outlook

    I have been working at Hazelden full-time (More than 5 years)

    Pros

    Really amazing, compassionate staff. Generally good pay and nice facilities.

    Cons

    Management issues, the organization is growing to quickly and losing site of its mission


  11. Helpful (6)

    "New Employee and very worried"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Center City, MN
    Current Employee - Anonymous Employee in Center City, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Hazelden part-time (Less than a year)

    Pros

    Beautiful facility, staff seems to care about patients. Some news changes are beneficial. Quick response with regards to the hiring process.

    Cons

    Lots of lay offs that were done very poorly. Bitter staff that are rude to new hires due to said lay offs. Benefits suck due to only one high deductible plan. Orientation was a joke, often just left alone all day watching videos due to short staffing. Management doesn't seem very genuine. Older staff burnt out from mandations and/or working short.

    Advice to Management

    Clean house in the management area. Make sure people are qualified to be mgrs. or supervisors. Stop burning out your staff with mandations and being short staffed. Have a policy of not hiring friends and family. Fire dishonest people.


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