Health Advocate Reviews

Updated Aug 27, 2020

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2.9
45%
Recommend to a Friend
65%
Approve of CEO
Health Advocate President Matt Yost (no image)
Matt Yost
21 Ratings
Pros
  • "There is also free coffee in the break room which is a plus(in 16 reviews)

  • "Solutions really do help people(in 9 reviews)

Cons
  • "I ended up quitting due to extreme stress from upper management(in 11 reviews)

  • "Low pay with little to no raises; other departments extremely difficult to work with; poor work environment; no growth; hostile(in 9 reviews)

More Pros and Cons
  1. "Health Advocate - A Great Place to Work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Account Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Health Advocate full-time for more than 5 years

    Pros

    Working at Health Advocate has been a wonderful experience. I find joy in knowing that our solutions help people navigate the complexities of the healthcare system. The people that I work with are hands down one of the best parts of the job. Being able to work in an environment where your colleagues are not just your teammates, but become your friends too makes for a really great work experience. Health Advocate allows you to have flexibility and independence - it's a great place to work.

    Cons

    There are no cons. Just pros in my book.

    Health Advocate Response

    HR Business Partner

    Good afternoon, thank you so much for sharing your great feedback with us. One of the best aspects of the job is our ability to assist those in need, we appreciate you for it! I also agree that the environment and co-workers are the best, we really do care about one another and it shows (especially during these trying times) I hope your experiences continue to be great! If you have any additional feedback, please feel free to reach me at hmintzer@healthadvocate.com Thank you! HR Business Partner – Howie Mintzer

  2. "Good"

    3.0
    • Career Opportunities
    Former Employee - Corporate Trainer 
    Recommends
    Positive Outlook

    I worked at Health Advocate full-time for more than 8 years

    Pros

    The people at Health Advocate are like family

    Cons

    Call center employees are treated like working bees

    Continue reading

    Health Advocate Response

    HR Business Partner

    Good afternoon, thank you for taking the time to provide us with this feedback. We pride ourselves on having a connected team and the compassion our employees have for one another is a major perk of the job without a doubt! Given the nature of our job and the amount of members and clients we assist day in and day out, I can understand why it may feel like our employees are “working bees” - it can be overwhelming during our busiest times. However, I hope you would agree that the jobs we all do are so valuable for our members who rely on us, we wouldn’t be able to support them without putting them first. I would like to learn more about your suggestion for better and more communication, I can be reached at hmintzer@healthadvocate.com if you’d like to discuss. I look forward to hearing from you! Thank you! HR Business Partner – Howie Mintzer


  3. "Fine"

    2.0
    Current Employee - Benefits Associate 

    I have been working at Health Advocate full-time

    Pros

    The pay is considered okay

    Cons

    You are given no breaks

    Health Advocate Response

    HR Business Partner

    Hello and thank you for providing me with this feedback. I am glad that your experience with pay is a “pro”, however I wish your experience with breaks was better. I would like to learn more about your concern – as our employees are all required to take a 30 minute lunch during their shifts as well as having the option to take some time throughout the day as needed. Please reach me at hmintzer@healthadvocate.com so we can resolve this concern. Thank you! HR Business Partner – Howie Mintzer

  4. "Good for learning"

    2.0
    Former Employee - Benefits Specialist 

    I worked at Health Advocate full-time

    Pros

    Good for learning Basics and to cut your teeth

    Cons

    Everything else you can imagine

    Health Advocate Response

    HR Business Partner

    Good afternoon, thank you for taking the time to share your experience with us. I am glad you found value in training and learning potential. However, I am not sure how to address your concerns without specifics. Please reach me at hmintzer@healthadvocate.com so we can discuss further. I hope you have a great day! Thank you HR Business Partner – Howie Mintzer

  5. Helpful (1)

    "Toxic"

    1.0
    Former Employee - Benefits Associate 

    I worked at Health Advocate full-time

    Pros

    Nice Co-Workers; Flexibility with time off requests

    Cons

    Managers spend their time and energy on demeaning criticism, sniping comments, and excessive micromanagement. Not a healthy place to work. The business model is weak. People can learn more about their benefits and maximize their plans. However, the tasks are so subdivided, that it creates disorganization, instead of unified functions. My experience was that employees are blamed when things go wrong, and not treated well in general.

    Continue reading

    Health Advocate Response

    HR Business Partner

    Good afternoon, thank you for taking the time to provide us with your detailed feedback. I am glad you had a great experience with your coworkers and flexibility. However, I am sorry to hear about your other concerns. Our industry is in high demand, even throughout the pandemic, so I understand that it can get stressful at times at all levels – I also understand that your supervisor plays a huge part in your success and I wish your experience with yours was better. I would like to learn more about your experiences so I can assist in bettering our employee environment. Please reach me at hmintzer@healthadvocate.com so I can learn more. Thank you again for leaving this feedback for us, I wish you the best in your future career. HR Business Partner – Howie Mintzer

  6. "HA review"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Healthcare Analyst 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Health Advocate full-time

    Pros

    Very good in general. awesome colleagues.

    Cons

    Can not think of sth cons

    Health Advocate Response

    HR Business Partner

    Good afternoon, Thank you for sharing your experience. We are happy that your experience with us has been so positive! HR Business Partner – Howie Mintzer

  7. COVID-19
    Helpful (1)

    "Soul-sucking and unorganized"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Research Associate in Plymouth Meeting, PA
    Doesn't Recommend
    No opinion of CEO

    I worked at Health Advocate full-time for less than a year

    Pros

    Hired during COVID, no other pros

    Cons

    Low pay, stress, repetitious, unorganized management, other departments are miserable

    Continue reading

    Health Advocate Response

    HR Business Partner

    Good afternoon, thank you for taking the time to provide us with your feedback. I would like to learn more about the specifics of your experience during your short time with us. We strive to create a positive environment for our employees and I am sorry you had such a negative experience. I would love to hear your suggestions on what we could do better. Please reach out to me at hmintzer@healthadvocate.com I look forward to hearing from you! Thank you Business Partner – Howie Mintzer

  8. Helpful (1)

    "Good Company, Boring Job"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Care Manager in Exton, PA
    Recommends
    Neutral Outlook

    I worked at Health Advocate full-time for more than a year

    Pros

    Good pay/ mediocre benefits Friendly Coworkers

    Cons

    No policy/ procedure manual PTO Policies constantly change Micromanagement Rigid shift schedule No room for advancement Boring and repetitious

    Health Advocate Response

    HR Business Partner

    Hello, thank you for sharing your feedback with us. I am glad that you have had a good experience with pay and friendly coworkers. We have a very positive and supportive environment within the EAP team which makes our jobs an easier and our days smoother – especially in a job as demanding and diverse as an EAP Care Manager. The experience of our Care Managers has helped many grow into advanced roles – in fact we have had numerous employees advance throughout the EAP division and we have had even more employees leverage our internal development resources to further their knowledge and grow within their field of choice. I would like to learn more about your experience with the policies always changing, as I am not familiar with this being a regular occurrence. Please contact me at hmintzer@healthadvocate.com if you would like to discuss this further. I look forward to hearing from you Thank you! HR Business Partner – Howie Mintzer

  9. "Great place to work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Supervisor in Plymouth Meeting, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Health Advocate full-time for less than a year

    Pros

    Hiring process was excellent. The staff is warm and welcoming and make you feel part of the team. Great company and great people!

    Cons

    I have not seen any cons.

    Continue reading

    Health Advocate Response

    HR Business Partner

    Good afternoon! Thank you for sharing, I am so glad that you have had such a positive experience during your onboarding and throughout your time here. Welcome to Health Advocate! HR Business Partner – Howie Mintzer

  10. Helpful (4)

    "Awful Place to Work"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Business Systems Analyst in Plymouth Meeting, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Health Advocate full-time for more than 8 years

    Pros

    I have yet to think of one.

    Cons

    Poor pay and benefits for the expectations demanded by management. I’d recommend this employer for the only very desperate and with deep reservations.

    Continue reading

    Health Advocate Response

    HR Business Partner

    Good afternoon. I appreciate you taking the time to provide us with your concerns. As a current employee, I always recommend reaching out to HR in addition to Glassdoor so your concerns can be heard and addressed directly. I am sorry to hear about all of your negative experiences, and I do hope that you bring it directly to my attention sooner than later. I can be reached at Hmintzer@healthadvocate.com Thank you! HR Business Partner – Howie Mintzer

Found 155 reviews