Health Net Federal Services Reviews | Glassdoor

Health Net Federal Services Reviews

Updated November 16, 2017
48 reviews

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2.9
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Thomas F. (Tom) Carrato
18 Ratings

48 Employee Reviews

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Pros
  • Great pay, good hours, easy work, love workibg with the veterans who helped served our country (in 2 reviews)

  • Mission to help military families (in 2 reviews)

Cons
  • When I began the position I was advised by management that this would be an on going position with room for advancement (in 3 reviews)

  • Poor management, not supportive to employees (in 3 reviews)

More Pros and Cons

  1. "Opportunity!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Contracts Administrator in Rancho Cordova, CA
    Current Employee - Senior Contracts Administrator in Rancho Cordova, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Health Net Federal Services full-time (More than 3 years)

    Pros

    Meaningful work that genuinely improves lives for beneficiaries. HNFS serves the military and Veteran communities with pride! I'm proud to work here.

    Cons

    Processes need to be streamlined and modernized. This can lead to a sense of resignation among folks who have been here for a while and frustration for those who are not used to it.


  2. "Be aware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Arlington, VA
    Current Employee - Anonymous Employee in Arlington, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Health Net Federal Services full-time (More than 3 years)

    Pros

    Flexible
    Nothing else
    Nothing else
    Good to say
    Work only Monday-Friday

    Cons

    Poor Management
    Favorites
    No career advancements unless you are close friends with the manager

    Advice to Management

    Treat your employee with respect.. You showed nothing but favoritism. Moved up people that hasn’t been there long and let go of the ones who been there for a long time. You only promote people of nationality, and that are close to you. You treat people unfair.. My advice is find somebody to replace you.

  3. Helpful (1)

    "Happy to have a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sacramento, CA
    Current Employee - Anonymous Employee in Sacramento, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Health Net Federal Services full-time (Less than a year)

    Pros

    Different shifts available, Some staff are nice, me being a Temp (and other Temps) get treated a little different

    Cons

    training isn't the best, but you can find people who will help. some leads aren't helpful.


  4. "Lost its family atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Rancho Cordova, CA
    Current Employee - Anonymous Employee in Rancho Cordova, CA

    I have been working at Health Net Federal Services full-time (More than 5 years)

    Pros

    Good job, good pay, benefits.

    Cons

    Used to be a comfortable environment until bought by Centene, now it is turning in to a cold, strict corporate atmosphere.


  5. "A&A rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toledo, OH
    Current Employee - Anonymous Employee in Toledo, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Health Net Federal Services full-time (More than a year)

    Pros

    Good hours, Monday thru friday, nice time relaxed dress code

    Cons

    Lack of communication , many different rules depending on who your speaking with

    Advice to Management

    N/a


  6. "Operations Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Health Net Federal Services full-time

    Pros

    Wonderful to assist Veterans with needed medical help that the VA's cannot do.

    Cons

    Parent company more concerned with paying the exorbitant salary of the CEO and Wall Street than the Veterans who fought for this country so they can live a lavish lifestyle

    Advice to Management

    COMMUNICATION and MORALE - without theses 2 simple concepts you will certainly fail at some point!!!


  7. "Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Manager II in Hampton, VA
    Former Employee - Case Manager II in Hampton, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Health Net Federal Services (More than 5 years)

    Pros

    Good compensation
    Enjoyed working with military families

    Cons

    Poor management, not supportive to employees. Senior management listens to middle mgmt so does not have any idea how the bottom line employees are being treated.

    Advice to Management

    Find managers who work well between upper management and bottom line employees with better communication on changes and new policies regarding changes in a timely manner.

  8. Helpful (4)

    "Health Net needs a SERIOUS self-evaluation!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Health Net Federal Services full-time (More than a year)

    Pros

    Having weekends off, the rate of pay, insurance was eh, new one was going to suck though especially getting screwed out of Healthy Pathways. Working indoors, sitting, no face to face customer interaction. When we still got to wear jeans before lame new dress code.

    Cons

    Some people can be favoring cliques, daily wishy washy changes, no real stability on lasting ways to do things. Things really need to be stabilized. Company is not looking out for their employees nor Vets, they're more worried about the $$$ they can make. Dress code was a joke because if customers aren't seeing us in person it made no sense not to allow jeans! Not everyone has $200 to drop on a new dressy wardrobe especially due to the cost of clothing much less business clothes.

    Advice to Management

    Care more about BOTH the employees and Vets first before how much of a profit you could make. Have things more uniform rather than being told one day to do things this way & another way the next day. Also recognize EVERYONE'S hard work and little better, not just the same Joe Blow's causing every other hard worker busting their duff just as hard to feel unnoticed. Give a care more about employees, care more about quality employees & recognize this!!! Don't hold your workers back when they're trying to apply throughout the company. Don't keep lazy trash over quality, hard working,dependable employees.


  9. Helpful (2)

    "Stay away"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - A&A in Tampa, FL
    Current Employee - A&A in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Health Net Federal Services full-time (More than a year)

    Pros

    fellow employees. helping vets get care

    Cons

    Management has no idea what they are doing. They tell you one thing then the next day it's another. Place was ok until they merge with Centene. They cut the good perks and benefits. They raised health insurance and demanded increased production plus mandatory overtime. They only promote from the "in crowd: and not based on performance. They care more about numbers and less about getting vets the care they need.


  10. Helpful (2)

    "Sinking Ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Negative Outlook

    Pros

    Good people. Good Mission.

    Cons

    No accountability. Employees are presented with a list of rules that are never enforced. Morale is extremely low. Toxic work environment.

    Advice to Management

    Enforce rules and give good employees a reason to stay.


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