Health Net Federal Services Reviews | Glassdoor

Health Net Federal Services Reviews

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Found 59 reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
35%
Recommend to a Friend
43%
Approve of CEO
Health Net Federal Services CEO Thomas F. (Tom) Carrato
Thomas F. (Tom) Carrato
24 Ratings
Pros
  • "It’s good pay for the most part(in 4 reviews)

  • "Thats why upper management is leaving, being a relative or Facebook buddy is not enough(in 2 reviews)

Cons
More Pros and Cons
  1. Quality assurance auditor

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Health Net Federal Services full-time

    Pros

    Growth and great upper management

    Cons

    Moral in office is low

    Advice to Management

    Boost moral

  2. Went down hill

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Health Net Federal Services full-time for more than 6 years

    Pros

    Good pay and location, nice coworkers, flex time

    Cons

    Not having job security, upper management miscommunication,

  3. CSR 1

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sacramento, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Health Net Federal Services full-time for more than 2 years

    Pros

    It’s good pay for the most part

    Cons

    They only promote with favoritism , they don’t train properly & they are not flexible with your schedule

    Advice to Management

    Do a better job

  4. Helpful (1)

    Medical Management

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Utilization Review Nurse 
    Doesn't Recommend
    Negative Outlook

    I have been working at Health Net Federal Services full-time for more than 20 years

    Pros

    Decent 401k matching, work at home capability

    Cons

    System applications down several times a day, IT issues run rampant, senior leadership unsupportive and out of touch with employees. Although there is work at home capability, the VP says the company CEO is unaware and wants to keep it that way, although the parent company has work at home opportunities also. Completely unprepared for the new contract. Constant speculation on if the contract is going to be taken, if layoffs...

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    Advice to Management

    Repair the provider database system, get the RAOC and medical management working cohesively, educate the customer on the expectations and guidelines as well as the Policy. Set boundaries, support your employees and provide a supportive work environment. Be transparent with the employees in all facets of the contract.

  5. A & A

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Health Net Federal Services full-time

    Pros

    Centene is a great company

    Cons

    Needs a rejuvenation, management more reactive than proactive

    Advice to Management

    Take care of your agents and listen to them

  6. I wouldn't recommend it

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Health Net Federal Services full-time for more than a year

    Pros

    The benefits are nice, and the schedule is pretty flexible.

    Cons

    Mandatory OT, little to no pay, no, life outside of the job, favoritism so no real room for advancement.

  7. Csr

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Health Net Federal Services full-time for more than 20 years

    Pros

    We have been purchased by Centene, a multi-billion dollar company. The changes are meant to eliminate the top heavy, useless, wasteful management, which had destroyed Health Net, and has been striving to destroy the Tricare contract. Centene makes hnfs management work for an over-priced living. Thats why upper management is leaving, being a relative or Facebook buddy is not enough. Out with the old and in with the...

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    Cons

    Hnfs management took our parking reimbursement away and Centene gave it back. Hnfs management claimed credit for employee sponsored covered dish lunches.

    Advice to Management

    Watch and learn from the New Centene management, if you won't learn, then run screaming from the building. The employees want to provide the best customer service to our military families, and we need management that supports that effort too.

  8. Disease Management Specialist

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Health Net Federal Services full-time

    Pros

    Small intimate teams and plenty of special attention

    Cons

    Poor upward mobility, very little discussion about what other jobs are available for those at this position

    Advice to Management

    Find ways to get people moving up the company ladder

  9. A decent company to work for.

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Health Net Federal Services full-time

    Pros

    The people with whom I worked on a daily basis were good people. We were always willing to pick up duties not necessarily our own in order to help our coworkers out. Management more or less left us alone so long as work was getting completed, which is, frankly, what management should do. Salary seemed fair, but in honesty, I have no comparables, as this has thus far been my only position in the industry.

    Cons

    As the last TriCare contract wore on, there was, IMO, excessive belt-tightening. People would leave, or be terminated, and not replaced, greatly adding to the workload of those of us who remained. Pointless exercises were assigned to field employees in, I believe, an effort to show Uncle Sam our usefulness, and so keep the contract. After the Centene buyout, Centene's policies overrode those of HNFS, and understandably...

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    Advice to Management

    Treat all employees the same, regardless of location.

  10. An Employment Opportunity To Pass On

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Authorizations and Appointing Representative in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Health Net Federal Services full-time for more than 2 years

    Pros

    $14.25/hr pay, Monday-Friday 8a.m.-4:30p.m. schedule, that's about it.

    Cons

    All it is consists of numbers game & nothing else. No true caring about the Vet, definitely don't give a damn about the employee, just as long as you get those numbers. Lots of favoritism/cliques, no career advancement unless your buddy buddy w/management. God forbid you have a family emergency at home, you best believe you're still getting an occurrence or written up. Lot of backstabbing & even your own fellow...

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    Advice to Management

    Recognize that these locations are making the numbers higher from what the contract says, making it very much a revolving door situation. Know that these sups & workers are cheating so the sups can keep their favorites(top performers that are cheating, we had one on our team who would fail an audit & file audit because she cut corners just for the sake of numbers). If the company cared more about the employees,...

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Found 59 reviews