Health Net Reviews in Rancho Cordova, CA | Glassdoor

Health Net Rancho Cordova Reviews

Updated April 26, 2017
6 reviews

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Rancho Cordova, CA

2.0
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Health Net President, CEO, and Director Jay M. Gellert
Jay M. Gellert
4 Ratings

6 Employee Reviews

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Pros
  • Good work life balance, great people, everyone is like family, good benefits, your not micro-managed (in 22 reviews)

  • Great co-workers, good benefits, some telecommuting allowed (in 29 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Business Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Rancho Cordova, CA
    Former Employee - Business Analyst in Rancho Cordova, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Health Net full-time (More than 3 years)

    Pros

    Decent salary and benefits. Option to telecommute. Some people in select departments are extremely passionate about helping our members receive quality care and empowering our providers.

    Cons

    Many employees have low morale due to the merger and come to work everyday with a poor attitude which overflows to others. Training for new hires is nonexistent, which leads to inefficiency and low quality work. It takes forever to gain access to requisite software and systems to do your job. Network issues are rampant and it takes forever for IT to fix them. Some departments do not believe in data integrity and validation, so when you request data and reports from them, you have to check their work. When you find an issue or error in their work they give you attitude and refuse to correct their ways. These situations are not escalated because people would rather avoid conflict than change the system for the better. Lots of employees in the Sacramento office are incredibly unfriendly and keep to themselves, which makes the experience unpleasant when a person's entire department is at another location.

    Advice to Management

    Ensure that new hires receive appropriate training and access to key software/systems early on so they can hit the ground running. Take feedback about employees' poor attitudes seriously - instead of brushing it under the rug, try to understand why employees find some departments difficult to work with.


  2. "Claims analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Coordination of Benefits in Rancho Cordova, CA
    Former Employee - Coordination of Benefits in Rancho Cordova, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    It's a job that paid me. Not much on the pro side unfortunately.

    Cons

    I was hired for a claims position. 2 weeks into training was told I wouldn't be in claims but coordination of benefits. Was in cob for a month and was told I'm going back to claims.

    Advice to Management

    Get organized and communicate!! Worst company I've worked for by far. Get it together management.


  3. "Claims Examiner I"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Examiner in Rancho Cordova, CA
    Current Employee - Claims Examiner in Rancho Cordova, CA

    I have been working at Health Net full-time (More than 3 years)

    Pros

    Plenty of room to move around within the company.

    Cons

    There's no union so mandatory overtime is out of control. Has been ongoing for years (has not gone away yet). Too much micromanagement. Management is disorganized at times. Structure needs work.

    Advice to Management

    Need to put more time into planning when you know changes are coming to avoid "winging it" all the time. Issues should be dealt with as they come up and not later on down the line. Both issues put unnecessary stress on employees.


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  5. Helpful (2)

    "I won't miss it."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Rancho Cordova, CA
    Current Employee - Customer Service Representative in Rancho Cordova, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Health Net full-time (More than 5 years)

    Pros

    My coworkers are wonderful people.

    Cons

    The systems never work, management doesn't know much about the products, too much favoritism and unrealistic expectations.

    Advice to Management

    Care more about your employees than your bonus and they might hate it less.


  6. Helpful (2)

    "The employee comes last."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Systems Analyst in Rancho Cordova, CA
    Former Employee - Senior Systems Analyst in Rancho Cordova, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Health Net full-time (More than 10 years)

    Pros

    Good pay and benefits. There's really not much else to say that's good about this company. It was fun keeping track of who was in charge of this sinking ship from week to week.

    Cons

    Everything and I mean everything comes before the employee. We were kept in the dark, decisions were made without input and then changed again and again.

    Advice to Management

    Merge with United Health Care and get it done


  7. Helpful (2)

    "Time for new new management"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ITG Associate in Rancho Cordova, CA
    Current Employee - ITG Associate in Rancho Cordova, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good benefits, before recent management decisions there was good team work.

    Cons

    Lacking senior management, poor ITG planning. Failed projects.
    Our HN One project was a MAJOR fiasco costing the company millions with NO net plus to the company and abandoned before completion. Our infrastructure is running on outdated systems and outdated thinking regarding the systems. We have a CEO with no vision or understanding that senior management bonuses for axing employees is not really good for the morale of the company and stock holders.
    The lack of vision and proper management has lead to the outsourcing and loss of valuable ITG associates leading to a loss of a knowledge base that will take a long time to recover from.

    Advice to Management

    Quit, find knowledgeable people and let them do their job.


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