Health Net Reviews | Glassdoor

Health Net Reviews

Updated May 7, 2017
61 reviews

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2.0
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Health Net President, CEO, and Director Jay M. Gellert
Jay M. Gellert
21 Ratings

61 Employee Reviews

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Pros
  • Good work life balance, great people, everyone is like family, good benefits, your not micro-managed (in 22 reviews)

  • Great co-workers, good benefits, some telecommuting allowed (in 29 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Business Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Rancho Cordova, CA
    Former Employee - Business Analyst in Rancho Cordova, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Health Net full-time (More than 3 years)

    Pros

    Decent salary and benefits. Option to telecommute. Some people in select departments are extremely passionate about helping our members receive quality care and empowering our providers.

    Cons

    Many employees have low morale due to the merger and come to work everyday with a poor attitude which overflows to others. Training for new hires is nonexistent, which leads to inefficiency and low quality work. It takes forever to gain access to requisite software and systems to do your job. Network issues are rampant and it takes forever for IT to fix them. Some departments do not believe in data integrity and validation, so when you request data and reports from them, you have to check their work. When you find an issue or error in their work they give you attitude and refuse to correct their ways. These situations are not escalated because people would rather avoid conflict than change the system for the better. Lots of employees in the Sacramento office are incredibly unfriendly and keep to themselves, which makes the experience unpleasant when a person's entire department is at another location.

    Advice to Management

    Ensure that new hires receive appropriate training and access to key software/systems early on so they can hit the ground running. Take feedback about employees' poor attitudes seriously - instead of brushing it under the rug, try to understand why employees find some departments difficult to work with.


  2. Helpful (1)

    "Changing Cultures"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nurse Case Manager in Woodland Hills, CA
    Current Employee - Nurse Case Manager in Woodland Hills, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Health Net full-time (More than 8 years)

    Pros

    Co-workers care about doing a good job and taking care of members. Middle management supports their staff. Middle management does not micromanage.

    Cons

    Acquired by Centene who has been making various changes. Changes in process before adequate staff and training has been acquired. They have an old school type of culture. Benefits have been significantly cut. Expensive health benefits. No HMO option. PTO cut. Company does not believe in telecommuting which will make it extremely difficult to find nurses in California as HN pay has never been competitive with Hospital system Case Managers. Main draw to the job is the telecommuting. Staff are never included when process changes are implemented. Very minimal room for advancement.


  3. "Claims analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Coordination of Benefits in Rancho Cordova, CA
    Former Employee - Coordination of Benefits in Rancho Cordova, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    It's a job that paid me. Not much on the pro side unfortunately.

    Cons

    I was hired for a claims position. 2 weeks into training was told I wouldn't be in claims but coordination of benefits. Was in cob for a month and was told I'm going back to claims.

    Advice to Management

    Get organized and communicate!! Worst company I've worked for by far. Get it together management.


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  5. Helpful (1)

    "Reviewer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reviewer in Arlington, VA
    Former Employee - Reviewer in Arlington, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great pay and can work remotely

    Cons

    Terrible management and employee relations, totally fake

    Advice to Management

    Get rid of problem employees


  6. Helpful (2)

    "A nice place to work before it was acquired"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Westlake Village, Los Angeles, CA
    Current Employee - Director in Westlake Village, Los Angeles, CA
    Negative Outlook
    Disapproves of CEO

    I have been working at Health Net (More than 3 years)

    Pros

    Collaborative, great pay (although the benefits were expensive).

    Cons

    Benefits were extremely expensive, Sr. Leadership was very odd. No niceties like gym, cafeteria...or anything.

    Advice to Management

    Hope you are enjoying your gazillions you made in the takeover. There was never any doubt that was your motivation.


  7. Helpful (1)

    "Billing coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Billing Coordinator in Mesa, AZ
    Former Employee - Billing Coordinator in Mesa, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Health Net (Less than a year)

    Pros

    lots of work, tons of overtime,

    Cons

    management, horrible training, no training materials, either you do what you are told or you are cut, no 2nd chances

    Advice to Management

    chill out


  8. Helpful (2)

    "Unprofessional environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Authorization and Appointing Representative in Tampa, FL
    Current Employee - Authorization and Appointing Representative in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    nice cafeteria lots of openings easy hiring process intensive training no work to take home clear set goals and progress metrics

    Cons

    really unprofessional environment no real dress code no consequences for constant complaining and trash talking the job almost encouraged to cheat to get the numbers management wants


  9. "Poor Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Arlington, VA
    Former Employee - Administrative Assistant in Arlington, VA
    Doesn't Recommend

    Pros

    Work related training. Ability to change careers within the company.

    Cons

    Micro-management
    minimal bonuses and salary increases

    Advice to Management

    Trust the experience of your employees. Micro-managing not necessary.


  10. Helpful (2)

    "Pay is good, not much else"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Newport News, VA
    Former Employee - Customer Service Representative in Newport News, VA
    Doesn't Recommend

    I worked at Health Net full-time (More than a year)

    Pros

    Great benefits at the time. The company celebrated culture on a yearly basis.

    Cons

    Management does not communicate well. While they celebrate culture, they do not truly embrace all cultures. No Morale.


  11. Helpful (1)

    "Authorization & Appointing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Virginia in Newport News, VA
    Current Contractor - Virginia in Newport News, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Health Net as a contractor

    Pros

    Pay is great, providing care for veterans

    Cons

    Management, temp for over a year, unorganized, constant change


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