Health Net Reviews | Glassdoor

Health Net Reviews

Updated October 1, 2017
123 reviews

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3.0
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Health Net President, CEO, and Director Jay M. Gellert
Jay M. Gellert
36 Ratings

123 Employee Reviews

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Pros
  • Good work life balance, great people, everyone is like family, good benefits, your not micro-managed (in 23 reviews)

  • Great co-workers, good benefits, some telecommuting allowed (in 30 reviews)

Cons
  • Upper management is not all on the same page (in 13 reviews)

  • No accountability at senior management level; getting promoted is difficult (in 11 reviews)

More Pros and Cons

  1. "Not all bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Tampa, FL
    Current Employee - Customer Service Representative in Tampa, FL
    Recommends
    Negative Outlook

    I have been working at Health Net full-time (More than a year)

    Pros

    Benefits and raises every 6 months

    Cons

    Supervisors are not all organized and don't organized and don't practice what they preach

    Advice to Management

    Make management take responsibility when they are wrong and don't just act like since they are upper management that all their actions are justified


  2. "Basic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Customer Service Representative in Sacramento, CA
    Former Contractor - Customer Service Representative in Sacramento, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Health Net as a contractor (More than a year)

    Pros

    The pay is okay and my co workers were amazing. I enjoyed working there and I gained a lot of experience in the health insurance field.

    Cons

    High turn over and unreliable software system to help customer

  3. "Customer Service Rep I"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Health Net full-time (More than a year)

    Pros

    The work environment was great and I met some really great people.

    Cons

    The overtime was crazy and sometimes the stress levels were out of control.


  4. Helpful (1)

    "Director"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great people to work with

    Cons

    Company isn't the same since the Centene acquisition


  5. Helpful (1)

    "Downhill after Centene acquisition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Process Consultant in Woodland Hills, CA
    Former Employee - Business Process Consultant in Woodland Hills, CA

    I worked at Health Net full-time (More than 8 years)

    Pros

    My department was very diverse and had a lot of females in leadership roles. If you're on the right team under the right manager, there is opportunity for growth if you work for it.

    Cons

    Projects, particularly IT projects, are handled poorly. When I left, they were really pushing towards agile methodology but didn't have a firm understanding of how to effectively apply it. This resulted in projects getting implemented despite major defects and the contingency plan was almost always manual work.


  6. "Better as Health Net"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Health Net full-time

    Pros

    when it was Health Net we had better flexibility (WFH)

    Cons

    new company (Centene) has not treated the HN side very well. Less flexible


  7. Helpful (2)

    "Senior Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst, Senior in Woodland Hills, CA
    Current Employee - Business Analyst, Senior in Woodland Hills, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Health Net full-time (More than a year)

    Pros

    Competitive pay, growing industry, opportunities to transfer to countless different departments internally.

    Cons

    Large corporation - you are literally just a number. Depending on department, can be very strict on a rigid schedule, with no room for empathy or compassion (even among exempt employees!). Company is organized into fiefdoms, with constant politics and in-fighting, unless you are lucky enough to be hired by a boss you end up liking. Plus, it's health insurance. LITERALLY the most boring thing I can think of. I prefer to watch grass grow or paint dry.

    Advice to Management

    Treat employees like adults. Communicate. Allow flexibility for things like traffic accidents or sick kids. Consider more flexible schedules like working from home part of the time for exempt employees. It's 2017.

  8. Helpful (1)

    "Business Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development in Woodland Hills, CA
    Former Employee - Business Development in Woodland Hills, CA

    I worked at Health Net full-time (Less than a year)

    Pros

    The people working at Health Net are positive and enthusiastic - knowledge of health care and operating in the current environment

    Cons

    The business changes constantly because of political interference.

    Advice to Management

    Value the knowledge of the employees, Centene has negatively impacted the company culture.


  9. "CSR 1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative I in Woodland Hills, CA
    Former Employee - Customer Service Representative I in Woodland Hills, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Health Net full-time (Less than a year)

    Pros

    Only pro is that they are a 24hr call center so you could select the Evening schedule and so other things during the day.

    Cons

    Lots of work demanded from workers with not enough pay. I literally get paid more than a Lead at HN and I do way less work now at my new job.

    Advice to Management

    Better support & resources for your reps.


  10. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Health Net full-time

    Pros

    Flexibility of working from home

    Cons

    Bad management and expectations.


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