HealthPlan Services Reviews | Glassdoor

HealthPlan Services Reviews

Updated May 3, 2017
142 reviews

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Full-time Part-time

2.2
Star Star Star Star Star
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Jeff Bak
63 Ratings

142 Employee Reviews

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Pros
  • Work from home, good work life balance, great manager, clean building (in 8 reviews)

  • Leaders are hard working and reliable (in 5 reviews)

Cons
  • Lean work force that is overworked with bad work life balance (in 6 reviews)

  • They burn their people out with long hours and weekend work (in 8 reviews)

More Pros and Cons

  1. "Insurance Agent 15+ years Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Agent in Tampa, FL
    Former Employee - Insurance Agent in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HealthPlan Services full-time (More than 5 years)

    Pros

    Excellent Company, Management is great! Colleagues are hard working (most of them) They offer great benefits and are very much family oriented.
    I have noticed with this company that most of the people that complain about every little thing and the people that are never happy with the work load " No Matter What" In most cases, it's because these individuals don't like to work hard. They are looking to come to work to chitchat and get paid for doing nothing. They want high salaries, high commissions, but they don't want to work hard.
    I know for a fact that if you are a hard worker, you give this company 100% while at work (like an employee should) They are more than fair to you.

    I left the company due to a life threatening illness, If I were healthy I would love to be there!!! I worked very hard, had fun with the many activities the company organized for the Employees. I do miss co-workers and the company. They are wonderful!

    Cons

    They do need to be more organized and they need to setup better training program.

    Advice to Management

    Get rid of the people that bring down the department's morale with there constante complaining, bad attitude, etc.
    Set up a better training program, have a master training manual and have each new employee sign off on each area / part once they have finished training. That way everyone has the same training, you have proof that it was taught and when everyone is being trained the same way there is less chance of an E&O.


  2. "A good experience with really nice people, the building and property were nice as well."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assembly Line in Paulsboro, NJ
    Current Employee - Assembly Line in Paulsboro, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at HealthPlan Services full-time (Less than a year)

    Pros

    Nice building (exterior and interior)
    Good property
    Loyal workers
    Opportunities for growth
    Flexible hours

    Cons

    Cons are simply what you make of them.


  3. "Busy fast paced work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Tampa, FL
    Current Employee - Software Engineer in Tampa, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at HealthPlan Services full-time (Less than a year)

    Pros

    Great ways to step up in the company, great team leaders, and benefits. Love the welcoming environment.
    Good staff and friendly people. Management is kind. Benefits are good.

    Cons

    Dress code a little more relaxed than business casual. Management was a bit difficult to deal with, as they did not always seem as knowledgeable as they should have been.

    Advice to Management

    Some managers are great to work with too much outsourcing of work to India.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "It is a great company to work for. And I loved it there while I was there."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Associate in Tampa, FL
    Current Employee - Customer Care Associate in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You can expand your knowledge about health care and the pay and benefits were nice

    Cons

    there.There were not many challenges to me because I have wealth with all types of customers before


  6. Helpful (1)

    "You Make a Difference"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Programmer Analyst in Tampa, FL
    Former Employee - Programmer Analyst in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HealthPlan Services full-time (More than 10 years)

    Pros

    This company values and recognizes its employees. Top management are incredibly smart.

    Cons

    Still adjusting to change from steady enrollment to ACA-based cycle results in more right-sizing than in the past.

    Advice to Management

    Keep up the forward-thinking vision.


  7. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Family owned and very direct in information and expectations.

    Cons

    Decisions are a little slower than possible.

    Advice to Management

    Work with your valued employees better to ensure maximum efficiency.


  8. "Insurance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Resolution Specialist in Tampa, FL
    Current Employee - Account Resolution Specialist in Tampa, FL
    Recommends
    Positive Outlook

    I have been working at HealthPlan Services full-time (More than 3 years)

    Pros

    Some of the best reasons are flexibility and able to advance quickly

    Cons

    Not very good at training new hires


  9. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Small Group Account Executive in Lutz, FL
    Former Employee - Small Group Account Executive in Lutz, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HealthPlan Services (More than 8 years)

    Pros

    Family atmosphere, Strong leadership. I worked at HPS for over 7 years and really enjoyed the experience. Leaders are hard working and reliable. I would strongly recommend HPS!!

    Cons

    HPS is the largest small company so some of the processes and procedures straddle the line between small company and corporate policy


  10. Helpful (1)

    "Amazing place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst in Tampa, FL
    Current Employee - Systems Analyst in Tampa, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Fantastic culture and people to work with and for in the IT department.

    Cons

    2016 elections otherwise with my management I have no cons


  11. "It"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at HealthPlan Services full-time

    Pros

    Great place to work in Tampa

    Cons

    There are really no cons


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