HealthPlan Services Reviews | Glassdoor

HealthPlan Services Reviews

Updated March 18, 2017
136 reviews

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Full-time Part-time

2.4
Star Star Star Star Star
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Jeff Bak
60 Ratings

136 Employee Reviews

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Pros
  • Work from home, good work life balance, great manager, clean building (in 8 reviews)

  • Leaders are hard working and reliable (in 5 reviews)

Cons
More Pros and Cons

  1. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at HealthPlan Services full-time (More than 8 years)

    Pros

    I've always been lucky to have good management. Fair and flexible to good employees. Work is interesting and varied. Good benefits.

    Cons

    The constant change of departments and job eliminations due to carriers ending their contract. Can be very stressful not know if your job will be around in a year.


  2. Helpful (1)

    "It's good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at HealthPlan Services full-time

    Pros

    The people I work with were amazing. Family environment.

    Cons

    Unorganized and I felt that the company did not place their employees first. It was always about the wealth and not the people.


  3. "Poor management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HealthPlan Services full-time

    Pros

    Fun working environment, some management is ok

    Cons

    Overall poor foresight in the healthcare marketplace. Company did not position itself well and placed too much emphasis on the ACA marketplace.
    Infrastructure was sketchy at best. Could not handle daily workload without major crashes of phones or systems


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Leadership out of touch"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at HealthPlan Services full-time

    Pros

    The people you work with is the only reason to continue to work here. The PTO benefits are nice, but we will see how long it remains that way under the new ownership.

    Cons

    The place is complete chaos. Most of management is completely out of touch with reality. Most of the leadership only look out for themselves and don't care who they have to step on.

    Advice to Management

    Listen to your employees and support them rather than your own pocket book.


  6. "Operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Tampa, FL
    Former Employee - Vice President in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HealthPlan Services full-time (More than 5 years)

    Pros

    Average. Nothing special just another TPA.

    Cons

    Cliques. People without a degree.

    Advice to Management

    Too many upper mgmt people who do nothing while the rest of the staff is carrying the weight.


  7. "HealthPlan Services"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Tampa, FL
    Current Employee - Business Analyst in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at HealthPlan Services full-time (More than 3 years)

    Pros

    Good technological work
    A lot to learn
    People are helpful

    Cons

    Layoffs happening at the end of every year
    Anxiety among the employees
    No Job security

    Advice to Management

    Please think about employees first rather than own profits.
    Treat your employees better.
    Change the year end layoff process. Its worst.


  8. "Disappointing in the end !!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Tampa, FL
    Former Employee - Supervisor in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at HealthPlan Services full-time (More than 5 years)

    Pros

    Advancement Opportunities, Work from Home, Decent PTO

    Cons

    Low pay, limited benefits options, hired uneducated temps right off the street just to fill seats during Open Enrollment.

    Advice to Management

    Really invest in your people. Allow employees to grow in their roles and don't promote to quickly, that only does a disservice to to them and the company by not allowing anyone to really get good at their job.


  9. Helpful (1)

    "Simple Facts"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at HealthPlan Services full-time (More than 3 years)

    Pros

    Flexibility with schedule and freedom to express oneself professionally

    Cons

    Inconsistency in application of procedures

    Advice to Management

    Treat the employees like people and we can go much further.


  10. "Great team atmosphere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retention Ndcstme Evc Gn in Tampa, FL
    Former Employee - Retention Ndcstme Evc Gn in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at HealthPlan Services full-time (More than a year)

    Pros

    Fun, fast paced environment. Management team that is involved and cares. Good work/life balance and family-friendly events.

    Cons

    I was one of the best performers, none the less after 9 months I was still a temp with no benefits. Salary is below average. Mandatory overtime during open enrollment.

    Advice to Management

    none


  11. Helpful (2)

    "Do not recommend"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HealthPlan Services full-time

    Pros

    Made some great friends here

    Cons

    Homegrown systems and old boys club mentality

    Advice to Management

    Brush off your resumes



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