Healthfirst (New York) Reviews | Glassdoor

Healthfirst (New York) Reviews

Updated November 14, 2017
299 reviews

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2.8
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Pat Wang
179 Ratings

299 Employee Reviews

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Pros
  • Work from home option with flexible schedule (in 27 reviews)

  • Management tries to work with employees in order to find a good work/life balance (in 15 reviews)

Cons
  • Work life balance, gossip, favoritism, no growth, disorganized (in 13 reviews)

  • No room for growth in my position (in 8 reviews)

More Pros and Cons

  1. "Provider services"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Healthfirst (New York) full-time

    Pros

    Great shift. Company that really cares about you

    Cons

    Training needs to be longer with more on the phone experience

    Advice to Management

    Keep up the great work. Give raises


  2. Helpful (1)

    "Marketing Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Specialist in New York, NY
    Current Employee - Marketing Specialist in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Healthfirst (New York) full-time (Less than a year)

    Pros

    Always great to work with Professionals

    Cons

    No downsides so far. I`ve been with the company 1 year.

  3. "Engineers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Architect in New York, NY
    Current Employee - Solutions Architect in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Healthfirst (New York) full-time (More than 3 years)

    Pros

    Great place to learn different technology

    Cons

    No balance between work and family life.


  4. "Register Nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in New York, NY
    Current Employee - Registered Nurse in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Healthfirst (New York) full-time (Less than a year)

    Pros

    There are great opportunities to grow in this company.

    Cons

    Things are always changing.


  5. "DISSATISFIED!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intake Coordinator in New York, NY
    Current Employee - Intake Coordinator in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Healthfirst (New York) full-time (More than 3 years)

    Pros

    Only pro is that you get to work from home. That is very convenient to not have to commute. That’s their selling point.

    Cons

    They do not care about their employees. NO ROOM FOR GROWTH! Will not allow you to leave your department or be promoted to a better department. Upper management will blackball you from being approved to transfer. Recruitment is horrible! Its all about favoritism. Supervisor favor the employees that speak their language. Esp the spanish ones. Upper management gives you tasks they cant even do themselves and expect employees to use systems with major glitches that they don’t even know how to use. And lastly, God forbid you need to use the bathroom. You will return to tons of emails telling you to return to work.

    Advice to Management

    Allow employees to grow! Stop the favoritism!


  6. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in New York, NY
    Current Employee - Account Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Healthfirst (New York) full-time (More than 3 years)

    Pros

    Good income and good people

    Cons

    Not for profit, means at will termination

    Advice to Management

    no


  7. "3 year + employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Healthfirst (New York) full-time (More than 3 years)

    Pros

    Great benefits, great pay, telecommuter possibilities

    Cons

    Hard to move up the ladder

    Advice to Management

    Loosen the reigns

  8. Helpful (1)

    "Decent company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member Services Representative in New York, NY
    Former Employee - Member Services Representative in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Healthfirst (New York) full-time (More than a year)

    Pros

    Very easy and user friendly systems.
    Streamlined policies and procedures.
    Great medical, dental, and vision insurance.
    Good management team and friendly coworkers.

    Cons

    Low starting pay.
    Very hard to qualify for quaterly bonuses.
    Constant billing discrepancies caused by finance department.
    No more than fifteen second dead air requirement, while doable, is super annoying.

    Advice to Management

    Do something about the billing discepancies and raise the starting pay.


  9. "Annoyed"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Working from home, benefits, working for a reputable company

    Cons

    Work life balance, gossip, favoritism, no growth, disorganized

    Advice to Management

    Listen to employees


  10. Helpful (1)

    "New people came in messed it up completely!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Coordinator in New York, NY
    Former Employee - Relationship Coordinator in New York, NY
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Healthfirst (New York) full-time (More than a year)

    Pros

    Great Benefits. 401k dental, vision. Great co workers. Who willing to help each other out. Working from home sometimes is a plus!!!

    Cons

    Lots of favoritism. Gossip is very big there. Atmosphere is great when fake team leads who don’t know their jobs aren’t there. That place is a revolving door... no growth. At all, unless you know somebody that’s higher up ...

    Advice to Management

    Need better leads someone who knows their job and doesn’t gossip all day ... promote people who actually like the place .... and yea,,,, the pay for all the work . Not worth it ..... pay more or hire more people.


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