Healthfirst (New York) Reviews | Glassdoor

Healthfirst (New York) Reviews

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Found 379 reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
46%
Recommend to a Friend
70%
Approve of CEO
Pat Wang
226 Ratings
Pros
Cons
More Pros and Cons
  1. Helpful (2)

    "Friendly, pleasant work environment, organized Management"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Interpreter in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Healthfirst (New York) full-time for more than 2 years

    Pros

    Friendly. Organized, comfortable work environment competitive benefit package

    Cons

    Not many opportunities to grow

    Advice to Management

    Raise salary when cutting budget for travel expenses

  2. "Great place to work with a supportive team"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook

    I have been working at Healthfirst (New York) full-time

    Pros

    Good support from manager/supervisor Competitive salary Reasonable workload Support from team when learning new skills

    Cons

    No maternity/paternity leave policy that I know of (besides what is mandated by law)

    Advice to Management

    As a healthcare company, I think more care should be given to the type of benefits/insurance that is made available to employees. Compared to some other leading companies, the benefits offered are very modest.

  3. "Great Place to Work"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Information Security in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Healthfirst (New York) full-time for more than 4 years

    Pros

    Healthfirst’s mission is focused on providing outstanding care to its members. You can really get behind that. It also has a transformational IT department and growing business focused on people.

    Cons

    With growth comes a lot of change and opportunities. The opportunity that comes with the change is good while the change can be challenging at times.

  4. "Career Opportunity"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Service Agent 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Healthfirst (New York) full-time for more than 4 years

    Pros

    Employee appreciation and good benefits

    Cons

    Communication, professionalism and accountability in workplace.

    Advice to Management

    n/a

  5. Helpful (3)

    "Bad culture"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Healthfirst (New York) full-time for more than 20 years

    Pros

    Opportunity to learn and grow.

    Cons

    The past two years the culture of the organization is very bad. Firing talents and hiring their close friends.

    Advice to Management

    Please pay attention to what is really going on in the company.

  6. "Nice environment"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Provider Operations in Lake Mary, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Healthfirst (New York) full-time for more than 4 years

    Pros

    Great medical, dental, 401k, PTO benign package.

    Cons

    No room for growth.

  7. Helpful (4)

    "Some good people, a LOT of confusion."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Organizational Development Senior Specialist in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Healthfirst (New York) full-time for more than 2 years

    Pros

    Committed employees, reasonable work life balance, great business model that returns revenue to sponsor hospitals improving outcomes for the community.

    Cons

    Leadership vacuum. No strategic human resource function despite large HR & OD staff

    Advice to Management

    Think about 21st century leadership more.

  8. "Overall great call center environment"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Member Service Representative in Lake Mary, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Healthfirst (New York) full-time for more than 6 years

    Pros

    clear expectations, wonderful benefits, great incentive options

    Cons

    little career advancing opportunities at the moment, high tax on bonuses

  9. Helpful (3)

    "Employer cares about quality work"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Healthcare Analyst in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Healthfirst (New York) full-time for more than 4 years

    Pros

    Healthcare analysts have a lot of autonomy and respect within the organization. Work/Life balance is decent depending on the team. High expectations, which is good for hard workers.

    Cons

    Many of the software and systems are outdated, and getting things done in a large organization can take a long time due to bureaucracy and outmoded systems. There is an awareness of this and significant attempts to change the culture and systems we use.... but it takes time.

    Advice to Management

    Provide more training to people managers -- just because someone is a good individual contributor does not make them a good manager. Provide more training to junior staff to allow them to learn new things and grow.

  10. Helpful (3)

    "Unfulfilling"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Vice President in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Healthfirst (New York) full-time for more than 2 years

    Pros

    Take a hard look at the company culture.

    Cons

    This is hard to write, because there are good people here. Healthfirst has good potential, but the atmosphere is rife with confusion and there is little organizational discipline. As a result, it usually takes thrice the effort to get one simple thing done. It's Sisyphus pushing a boulder up the mountain. It is a low functioning organization that operates at a CMMI level 1 maturity level. There are few processes,...

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    Advice to Management

    None

Found 379 reviews