Healthfirst (New York) Reviews | Glassdoor

Healthfirst (New York) Reviews

Updated December 14, 2017
189 reviews

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Current Employees

2.9
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Pat Wang
120 Ratings

189 Employee Reviews

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Pros
  • Work from home option with flexible schedule (in 27 reviews)

  • Management tries to work with employees in order to find a good work/life balance (in 15 reviews)

Cons
  • Work life balance, gossip, favoritism, no growth, disorganized (in 13 reviews)

  • No room for growth in my position (in 8 reviews)

More Pros and Cons

  1. Helpful (1)

    "Provider Relations Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Provider Relations Representative in Lake Mary, FL
    Current Employee - Provider Relations Representative in Lake Mary, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Healthfirst (New York) full-time (Less than a year)

    Pros

    Great inexpensive benefits available to you from the first day. Very organized training. Opportunity to grow within the company.

    Cons

    Lowest salary within the industry.


  2. "Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Healthfirst (New York) full-time

    Pros

    Great Location and Work Environment, Promotes from witin

    Cons

    Management Inflexible, unrealistic and not people centered

    Advice to Management

    While production and efficiency are important. Investment in staff and consideration of people is equally important

  3. "Provider services"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Healthfirst (New York) full-time

    Pros

    Great shift. Company that really cares about you

    Cons

    Training needs to be longer with more on the phone experience

    Advice to Management

    Keep up the great work. Give raises


  4. Helpful (1)

    "Marketing Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Specialist in New York, NY
    Current Employee - Marketing Specialist in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Healthfirst (New York) full-time (Less than a year)

    Pros

    Always great to work with Professionals

    Cons

    No downsides so far. I`ve been with the company 1 year.


  5. "Engineers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Architect in New York, NY
    Current Employee - Solutions Architect in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Healthfirst (New York) full-time (More than 3 years)

    Pros

    Great place to learn different technology

    Cons

    No balance between work and family life.


  6. "Register Nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in New York, NY
    Current Employee - Registered Nurse in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Healthfirst (New York) full-time (Less than a year)

    Pros

    There are great opportunities to grow in this company.

    Cons

    Things are always changing.


  7. Helpful (1)

    "DISSATISFIED!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intake Coordinator in New York, NY
    Current Employee - Intake Coordinator in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Healthfirst (New York) full-time (More than 3 years)

    Pros

    Only pro is that you get to work from home. That is very convenient to not have to commute. That’s their selling point.

    Cons

    They do not care about their employees. NO ROOM FOR GROWTH! Will not allow you to leave your department or be promoted to a better department. Upper management will blackball you from being approved to transfer. Recruitment is horrible! Its all about favoritism. Supervisor favor the employees that speak their language. Esp the spanish ones. Upper management gives you tasks they cant even do themselves and expect employees to use systems with major glitches that they don’t even know how to use. And lastly, God forbid you need to use the bathroom. You will return to tons of emails telling you to return to work.

    Advice to Management

    Allow employees to grow! Stop the favoritism!

  8. "UM is a Mess!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Healthfirst (New York) full-time (More than 5 years)

    Pros

    Telecommuting, benefits, learning how to put bandaids over everything

    Cons

    Management in UM are all over the place and can’t make decisions without speaking to the Gods the people who don’t know the detail of the work and talk about getting rid of the dust bunnies (which they create) No one has a clue of their doing you can’t get a straight answer. I can’t wait to see the results of your audit. You have the Asst Director to thank for that. She has no idea what she is doing other than collecting a check.

    Advice to Management

    Stop with all the sub departments in UM and revamp structure your foundation is weak.


  9. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in New York, NY
    Current Employee - Account Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Healthfirst (New York) full-time (More than 3 years)

    Pros

    Good income and good people

    Cons

    Not for profit, means at will termination

    Advice to Management

    no


  10. "3 year + employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Healthfirst (New York) full-time (More than 3 years)

    Pros

    Great benefits, great pay, telecommuter possibilities

    Cons

    Hard to move up the ladder

    Advice to Management

    Loosen the reigns


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