Healthfirst (New York) Reviews | Glassdoor

Healthfirst (New York) Reviews

Updated April 21, 2017
148 reviews

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Current Employees

3.1
Star Star Star Star Star
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Pat Wang
90 Ratings

148 Employee Reviews

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Pros
Cons
  • No real work life balance, extremely long hours (in 12 reviews)

  • No room for growth, dishonest, oppressive work environment, disregard for employee value (in 6 reviews)

More Pros and Cons

  1. "Good place to cruise"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in New York, NY
    Current Employee - Business Analyst in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Healthfirst (New York) full-time (Less than a year)

    Pros

    Big company with opportunities to jump to other departments.
    Still gives out bonuses considering we're talking about health care insurance.

    Cons

    Performance review is based on a bell-curve, and people come and go too quickly.

    Advice to Management

    Quit the politics and listen to your employees.


  2. Helpful (1)

    "Team Lead - Member Services"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Lead in Lake Mary, FL
    Current Employee - Team Lead in Lake Mary, FL
    Neutral Outlook
    Approves of CEO

    I have been working at Healthfirst (New York) full-time (More than a year)

    Pros

    Work with a good group of smart, intelligent & knowledgeable Team Leads.

    Cons

    Management feels they are all powerful and whatever they say goes. They will ask for ideas to shoot them down without truly taking it under consideration. They lack showing appreciation.

    Advice to Management

    Truly listen to your staff!


  3. "Change Is Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in New York, NY
    Current Employee - Management in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Healthfirst (New York) full-time (More than a year)

    Pros

    Major transformation and change management to build the future

    Cons

    The pace of change is sometimes too rapid

    Advice to Management

    Take time to explain what and why and how it will impact individuals


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Good Company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lake Mary, FL
    Current Employee - Anonymous Employee in Lake Mary, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Healthfirst (New York) full-time (More than 3 years)

    Pros

    Benefits. PTO hours, Good People. A lot of work but worth it.

    Cons

    Management treats you like you're just a number and its really hard to get PTO approved. No shift bids available.

    Advice to Management

    If you want people to succeed then provide them with the proper tools and training.


  6. "Labels stick"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Lake Mary, FL
    Current Employee - Analyst in Lake Mary, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Healthfirst (New York) full-time (More than 3 years)

    Pros

    If your boss allows it, WFH option available. Most of middle management is kind. Dressing well and kissing up pays off. Upper management seem to genuinely care about phone reps.

    Cons

    No teamwork. Cannot get a response from people you've previously assisted.
    Metrics for advancement/pay raise doesn't account for duties outside of your regular work.
    You can beg for training to be better in your role and not get it, but they'll come down hard on you if you mess up.
    Unashamed gossip on all levels and everyone gets an unshakable label; seen it affect people's wallet.

    Advice to Management

    Learn about discretion.


  7. "Care Manager"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend

    I have been working at Healthfirst (New York) full-time (Less than a year)

    Pros

    PTO, Salary, Benefits, Work from home

    Cons

    Poor management. No support from management


  8. Helpful (1)

    "Discrimination / Violation of rights"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Operations Analyst in New York, NY
    Current Intern - Operations Analyst in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Healthfirst (New York) as an intern (Less than a year)

    Pros

    There are no pros sorry.

    Cons

    Healthfirst claims to be an equal opportunity employer but don't be fooled. THEY WILL discriminate against you in multiple areas. THEY WILL violate your civil rights and will not produce sufficient explanation.

    Advice to Management

    Do not claim to be an equal opportunity employer that's a false claim. False advertising.


  9. "Nurse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Healthfirst (New York) full-time (More than a year)

    Pros

    You are able to Work from home

    Cons

    Reclassification of employees seems unfair

    Advice to Management

    Look internally first


  10. Helpful (3)

    "Love to cheat Hospitals and Doctors"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Examiner in New York, NY
    Current Employee - Claims Examiner in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Healthfirst (New York) full-time (More than 5 years)

    Pros

    Reasonable salary, good chance for advancement

    Cons

    HEAVY Pressure to deny claims that are legitimate


  11. Helpful (3)

    "Sometimes Change is not all good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Healthfirst (New York) full-time (More than 5 years)

    Pros

    Benefits,Compensation and some sense of work life balance from some managers

    Cons

    There are some consultants turned executives that have no clue of what a good employee is, consultants churn numbers .. Great employees don't leave a job they leave horrible managers

    Advice to Management

    Stop all the "cultural changes" the employees didn't ask for "trailblazing" they bought you this far.. or did you forget.. get in touch with your staff .. listen .. stop thinking its old vs new


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