Healthfirst (New York) Reviews | Glassdoor

Healthfirst (New York) Reviews

Updated July 23, 2017
271 reviews

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271 Employee Reviews

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Pros
  • Work from home option with flexible schedule (in 18 reviews)

  • Management tries to work with employees in order to find a good work/life balance (in 13 reviews)

Cons
  • No real work life balance, extremely long hours (in 12 reviews)

  • One gets the feeling that upper management would be a lot more forgiving than middle management (in 12 reviews)

More Pros and Cons

  1. "Labels stick"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Lake Mary, FL
    Current Employee - Analyst in Lake Mary, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Healthfirst (New York) full-time (More than 3 years)

    Pros

    If your boss allows it, WFH option available. Most of middle management is kind. Dressing well and kissing up pays off. Upper management seem to genuinely care about phone reps.

    Cons

    No teamwork. Cannot get a response from people you've previously assisted.
    Metrics for advancement/pay raise doesn't account for duties outside of your regular work.
    You can beg for training to be better in your role and not get it, but they'll come down hard on you if you mess up.
    Unashamed gossip on all levels and everyone gets an unshakable label; seen it affect people's wallet.

    Advice to Management

    Learn about discretion.


  2. "Change Is Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in New York, NY
    Current Employee - Management in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Healthfirst (New York) full-time (More than a year)

    Pros

    Major transformation and change management to build the future

    Cons

    The pace of change is sometimes too rapid

    Advice to Management

    Take time to explain what and why and how it will impact individuals

  3. "social worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Social Worker in New York, NY
    Former Employee - Social Worker in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Healthfirst (New York) full-time (More than 3 years)

    Pros

    salary, benefits, 401K, and employees

    Cons

    Not transparent, and don't really care about the employees idea.

    Advice to Management

    Constant change in not necessary, if its not broke don't fix it.


  4. Helpful (8)

    "Healthfirst Culture is more like a "Cult""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in New York, NY
    Former Employee - Analyst in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Healthfirst (New York) full-time (More than a year)

    Pros

    I can't think of any. I was warned about this place and should have listened. If you're considering a position here...DON'T!!

    Cons

    Management has no clue of what they're doing. If you don't adapt to the "culture" you might as well have a target on your back. Once they don't like you, they scam and scheme to get you out. HR is a complete and utter joke! People that shop online all day gets promotions and people that ask for training and questions get fired...go figure!

    Advice to Management

    Clean house! You have so many mangers there that don't have a clue. They were only promoted based on who they know or because they've been with the company since inception. Too much nepotism and not enough knowledge. Train your employees! If not, stop blaming them for there short comings if you're not giving them the tools they need to succeed.


  5. "Care Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend

    I have been working at Healthfirst (New York) full-time (Less than a year)

    Pros

    PTO, Salary, Benefits, Work from home

    Cons

    Poor management. No support from management


  6. "Nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Healthfirst (New York) full-time (More than a year)

    Pros

    You are able to Work from home

    Cons

    Reclassification of employees seems unfair

    Advice to Management

    Look internally first


  7. Helpful (4)

    "Company culture equates to fear"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Assistant in New York, NY
    Former Employee - Office Assistant in New York, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Healthfirst (New York) full-time (Less than a year)

    Pros

    One hour lunch break and coffee machines on each floor. Some people were very kind, but their kindness was very secretive.

    Cons

    Many in management were clearly cut-throat. They care about numbers only, and not treating people with dignity and respect.
    Racism is rampant with some employees and some management, and thinly veiled at that.

    Advice to Management

    Give all tiers of employees a chance to anonymously give feedback about who they work with and who they work for. The culture in reality is much different than the vision. There is a very wide income gap between lower level employees and the six figure income upper level employees earn on top of their bonuses.

  8. Helpful (3)

    "Love to cheat Hospitals and Doctors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Examiner in New York, NY
    Current Employee - Claims Examiner in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Healthfirst (New York) full-time (More than 5 years)

    Pros

    Reasonable salary, good chance for advancement

    Cons

    HEAVY Pressure to deny claims that are legitimate


  9. Helpful (5)

    "Sometimes Change is not all good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Healthfirst (New York) full-time (More than 5 years)

    Pros

    Benefits,Compensation and some sense of work life balance from some managers

    Cons

    There are some consultants turned executives that have no clue of what a good employee is, consultants churn numbers .. Great employees don't leave a job they leave horrible managers

    Advice to Management

    Stop all the "cultural changes" the employees didn't ask for "trailblazing" they bought you this far.. or did you forget.. get in touch with your staff .. listen .. stop thinking its old vs new


  10. Helpful (1)

    "Management should value their direct reports opinion."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Approves of CEO

    I worked at Healthfirst (New York) full-time (More than 5 years)

    Pros

    Work life balance within the organization.

    Cons

    No room for growth within the organization.


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