Cover image for Healthfirst (New York)
Logo

Healthfirst (New York)

Engaged Employer

Healthfirst (New York)

Add a Review

Healthfirst (New York) Employee Reviews about "upper management"

Updated Sep 3, 2021

Verify your email to use filters. Having problems? Resend email
Found 836 of over 840 reviews
3.5
58% Recommend to a Friend
85% Approve of CEO

Found 41 of over 840 reviews

3.5
58%
Recommend to a Friend
85%
Approve of CEO
Healthfirst (New York) President and CEO Pat Wang (no image)
Pat Wang
469 Ratings

Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Healthfirst (New York) and is not affected by filters.

Want more demographic options?

Reviews about "upper management"

Return to all Reviews
  1. 4.0
    Current Employee, more than 8 years

    Great job if you are strong enough to handle it

    May 9, 2017 - Supervisor in Lake Mary, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good life work balance Company actually cares about employees Great benefits Quarterly incentive Great schedules Holidays off Overtime available Ability to move within the company

    Cons

    One gets the feeling that upper management would be a lot more forgiving than middle management. Many changes that do not have advanced notice. Needs to have more in depth training.

    Continue reading
    1 person found this review helpful
  2. 1.0
    Former Employee, more than 1 year

    Terrible Management

    Jan 27, 2021 - Retention Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The Hiring process was quick

    Cons

    Management was terrible, no communication at all. Upper management would make decisions without notice to us. We would question our direct managers about it, and they had no idea of the situations as well. Upper management does not care about its staff nor hear from their opinions and point of views. No room for growth.

    2 people found this review helpful
  3. Join the Healthfirst (New York) team
    See Our Latest Jobs
  4. 2.0
    Former Employee

    Manager Clinical Eligibility

    Jul 10, 2017 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great colleagues and good teamwork.

    Cons

    Upper management is inefficient. Too much stress on productivity, metrics and data. Utterly inefficient information system to gather useful data and information. Micromanagement and overly controlling upper management who care a hoot for their direct reports. Less said about the HR management is better. The consultants try to manipulate the clinical staff to get the desired data to reach the STAR goals...pathetic. Very very stressful place to work. Don't recommend it anyone. And no room to grow due to favoritism.

    Continue reading
    4 people found this review helpful
  5. 3.0
    Current Employee, more than 8 years

    Pay too low, upper management out of touch

    Sep 20, 2022 - Team Lead 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Option to work from home depending on position

    Cons

    The pay is not great, especially if you’ve been at the company for a while. Upper management is usually out of touch with what “regular” employees are working on. There’s a constant disconnect, and the company’s goals are not transparent. Also note that while you may work from home, there’s a lack of flexibility in working from anywhere else. You have to work at your home location.

    Continue reading
    Be the first to find this review helpful
  6. 2.0
    Former Employee, more than 5 years

    Management

    Jul 30, 2019 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Being involved with upper management decision when it comes to staff

    Cons

    Management has no clue of the process of the team or work, and they will have meetings with you to get your ideas so they can use it.

    Continue reading
    1 person found this review helpful
  7. 4.0
    Former Employee, less than 1 year

    Caring Company

    Aug 23, 2021 - Bilingual Call Center Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great support from Team Lead and upper Management. Holidays, PTO, VTO, and most importantly, great life balance. Has many opportunities for growth within the company.

    Cons

    High call volume. It takes at least 3-4 months to get familiar with company P&P. Lots of information to retain.

    Continue reading
    Be the first to find this review helpful
  8. 3.0
    Former Employee, more than 3 years

    Great company for first job

    Oct 11, 2014 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    This was a great place to learn about the Managed Care business and gain experience in Medicaid and Medicare. There is a lot of opportunity for advancement up to a certain point and great educational experiences. The compensation packages are also really competitive. I had a really good experience here up until some management changes.

    Cons

    There is not a great work/life balance. There also seems to be a bit of a disconnect between upper and lower management that can make for toxic departmental attitudes. I also found that any requests for education were difficult outside of the existing choices.

    Be the first to find this review helpful
  9. 1.0
    Current Employee

    Avoid

    Sep 3, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Another of vacation days off

    Cons

    No upward mobility. Not inclusive. Retaliatory environment. Mid and upper management incompetent and not placed due to merit but rather by whom they know or have relations with.

    Continue reading
    5 people found this review helpful
  10. 3.0
    Current Employee

    Shift in culture

    Mar 1, 2022 - Claims Implementation Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits Ok compensation Pto

    Cons

    Lack of support from upper management Unprofessional

    2 people found this review helpful
  11. 2.0
    Current Contractor, less than 1 year

    What a mess

    Dec 16, 2021 - Marketing Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible hours, nice coworkers, competitive pay

    Cons

    Too many useless meetings, everyone is ccd on every email. Upper management is too busy reading emails and sitting in meetings to do any actual work.

    Be the first to find this review helpful
Viewing 1 - 10 of 41 Reviews
</>Embed

Popular Careers with Healthfirst (New York) Job Seekers

JobsSalariesInterviews

Work at Healthfirst (New York)? Share Your Experiences

Healthfirst (New York) logo
or

Reviews by Job Title

Healthfirst (New York) Photos

+ Add Photo
Healthfirst (New York) photo of: Cafe
Healthfirst (New York) photo of: Conference Room
Healthfirst (New York) photo of: Citi
Healthfirst (New York) photo of: Cafe
Healthfirst (New York) photo of: Balcony
Healthfirst (New York) photo of: comm4
Healthfirst (New York) photo of: comm3
See All Photos

Affiliated Companies

Expert Career Advice

Guide to Getting Your First Job

Find a Great First Job to Jumpstart Your Career

How to Get a Job

Getting a Job Is Tough; This Guide Makes it Easier

How to Get a Promotion

Climb the Ladder With These Proven Promotion Tips

How to Negotiate Your Salary

A Guide to Negotiating the Salary You Deserve

How to Write a Resume

Write a Resume Recruiters Can't Resist

Healthfirst (New York) Job Seekers Also Viewed

Touchstone Health Logo
Touchstone Health

2.9

16 Reviews
Compare

Glassdoor has 840 Healthfirst (New York) reviews submitted anonymously by Healthfirst (New York) employees. Read employee reviews and ratings on Glassdoor to decide if Healthfirst (New York) is right for you.